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Honda Infotainment Systems Class Action Settlement Overview:
- Who: Final approval has been given for a $33 million settlement between American Honda Motor Co. and a class of drivers.
- Why: The settlement resolves claims Honda sold certain Honda Odyssey and Pilot vehicles containing malfunctioning infotainment systems.
- Where: The class action lawsuit was settled in California federal court.
A judge has granted final approval for a $33 million settlement agreement between American Honda Motor Co. and drivers to resolve claims the company sold vehicles with malfunctioning infotainment systems.
The final approval ended almost three years of litigation between Honda and a class of drivers led by plaintiffs Lesley and Tom Conti, Law360 reports.
The judge ruled there was no evidence of collusion or conflict of interest and that the deal was “fair, reasonable and adequate.”
Four objectors to the settlement were shot down by the judge, however, including two who no longer owned the affected vehicles, one who claimed Honda’s repair policy was defective and one who brought up unrelated malfunctions.
In addition to the funds, the settlement includes warranty extensions from three to five years and from 36,000 miles to 60,000.
Agreement Includes Technician Training, Engineering Expert To Oversee Software Updates
The agreement also includes training for Honda’s authorized technicians and stipulates that an engineering expert will oversee the ongoing software updates Honda is implementing to try and resolve the issue.
The Contis brought the lawsuit against Honda in 2019, claiming that infotainment systems built into model year 2018-19 Honda Odysseys and 2019 Honda Pilots would malfunction.
The malfunction included cracking or knocking noises, incorrectly working backup cameras and GPS and radio systems that became disabled, according to the class action lawsuit.
The lawsuit was trimmed slightly last year to include Magnuson-Moss Warranty Act claims and allegations that Honda misrepresented the infotainment systems.
The settlement was originally announced in May of last year, with preliminary approval granted in June, Law360 reports. The Contis’ push for final approval came in December of last year.
Do you own a Honda Odyssey or Pilot vehicle containing a malfunctioning infotainment system? Let us know in the comments!
The plaintiffs are represented by Steve W. Berman, Sean R. Matt and Christopher R. Pitoun of Hagens Berman Sobol Shapiro LLP and Jeffrey S. Goldenberg and Todd Naylor of Goldenberg Schneider LPA.
The Honda Infotainment Systems Class Action Lawsuit is Conti, et al. v. American Honda Motor Co., Inc., Case No. 2:19-cv-02160, in the U.S. District Court for the Central District of California.
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52 thoughts onFinal Approval Given For $33M Settlement To Resolve Claims Honda Sold Vehicles With Malfunctioning Infotainment Systems
I purchased and own a 2019 Honda Pilot that I bought brand new off the floor. It has been in the dealership for the Infotainment issue multiple times. They said they can’t replicate what I was talking about I also have video and audio and had shown them, to no avail to be able to fix my issues. I thought I was a part of this class action but I did not hear anything back from anyone.
My infotainment system has been malfunctioning for roughly 4 year now. I bought my 2016 Honda Civic Touring in 2019 from Hagerstown Kia in Hagerstown Maryland. Several months after I purchased the car, my infotainment randomly does things on its own like back out of navigation apps and return to Home Screen or randomly turn on the blind spot camera. This is a major safety concern for me and other drivers because I have to fool with the infotainment system for several minutes so that I can go back to my navigation screen and know where to go and also be able to control the car’s temperature. This malfunction is very distracting therefore causing potential harm to me or other drivers.
I purchase a Honda odyssey’s in 2010