Mercedes-Benz recalls 144K vehicles due to instrument panel display failure

Mercedes-Benz recall overview:

• Who: Mercedes-Benz USA is recalling 144,049 vehicles from the 2024, 2025 and 2026 model years.
• Why: The infotainment control unit may reset while the vehicle is moving, causing the instrument panel display to go blank and increasing the risk of a crash.
• Where: The recall is effective in the United States.

Mercedes-Benz USA LLC is recalling more than 144,000 vehicles across multiple model lines due to a software defect that can cause the digital instrument panel to go dark while the vehicle is being driven.

The recall notice covers 144,049 units across the 2024-2026 model years. Affected vehicles span a wide range of Mercedes-Benz lines, including the AMG GT, C-Class, E-Class, SL, CLE and GLC, as well as the Mercedes-Maybach SL 680 4MATIC+, covering 61 distinct model configurations in total.

The Mercedes-Benz recall says the affected vehicles’ infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.

This means drivers could momentarily lose access to critical readouts, such as their speedometer and warning indicators — without any advance warning — while the system reboots.

The National Highway Traffic Safety Administration (NHTSA) has flagged this as a safety-related electrical system defect, stating: “an instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.”

Dealers to update Mercedes-Benz infotainment software free of charge

According to the official recall notice, dealers will update the infotainment control unit software at no cost to vehicle owners. Owner notification letters are expected to be mailed by June 26.

In the meantime, owners can contact Mercedes-Benz’s customer service at 1-800-367-6372. Vehicle identification numbers involved in this recall have been searchable on the NHTSA website since May 8.

Mercedes-Benz has not reported any crashes or injuries related to this defect. The company is not currently facing legal action over the recall, but Top Class Actions follows recalls closely as they sometimes lead to class action lawsuits.

Are you affected by this Mercedes-Benz instrument panel recall? Let us know in the comments.

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