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Honda Infotainment Systems Class Action Settlement Overview:
- Who: Final approval has been given for a $33 million settlement between American Honda Motor Co. and a class of drivers.
- Why: The settlement resolves claims Honda sold certain Honda Odyssey and Pilot vehicles containing malfunctioning infotainment systems.
- Where: The class action lawsuit was settled in California federal court.
A judge has granted final approval for a $33 million settlement agreement between American Honda Motor Co. and drivers to resolve claims the company sold vehicles with malfunctioning infotainment systems.
The final approval ended almost three years of litigation between Honda and a class of drivers led by plaintiffs Lesley and Tom Conti, Law360 reports.
The judge ruled there was no evidence of collusion or conflict of interest and that the deal was “fair, reasonable and adequate.”
Four objectors to the settlement were shot down by the judge, however, including two who no longer owned the affected vehicles, one who claimed Honda’s repair policy was defective and one who brought up unrelated malfunctions.
In addition to the funds, the settlement includes warranty extensions from three to five years and from 36,000 miles to 60,000.
Agreement Includes Technician Training, Engineering Expert To Oversee Software Updates
The agreement also includes training for Honda’s authorized technicians and stipulates that an engineering expert will oversee the ongoing software updates Honda is implementing to try and resolve the issue.
The Contis brought the lawsuit against Honda in 2019, claiming that infotainment systems built into model year 2018-19 Honda Odysseys and 2019 Honda Pilots would malfunction.
The malfunction included cracking or knocking noises, incorrectly working backup cameras and GPS and radio systems that became disabled, according to the class action lawsuit.
The lawsuit was trimmed slightly last year to include Magnuson-Moss Warranty Act claims and allegations that Honda misrepresented the infotainment systems.
The settlement was originally announced in May of last year, with preliminary approval granted in June, Law360 reports. The Contis’ push for final approval came in December of last year.
Do you own a Honda Odyssey or Pilot vehicle containing a malfunctioning infotainment system? Let us know in the comments!
The plaintiffs are represented by Steve W. Berman, Sean R. Matt and Christopher R. Pitoun of Hagens Berman Sobol Shapiro LLP and Jeffrey S. Goldenberg and Todd Naylor of Goldenberg Schneider LPA.
The Honda Infotainment Systems Class Action Lawsuit is Conti, et al. v. American Honda Motor Co., Inc., Case No. 2:19-cv-02160, in the U.S. District Court for the Central District of California.
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52 thoughts onFinal Approval Given For $33M Settlement To Resolve Claims Honda Sold Vehicles With Malfunctioning Infotainment Systems
Yes. Mine doesn’t recognize the USB sometimes. Sometimes audio won’t be coming through while rear video is played.
To resolve it I have to turn off the engine, open driver door and close back, so the full system gets restarted. It’s annoying and dangerous too if I already started driving!
Hello. I own a 2017 Honda Pilot Touring & I am experiencing the same issues listed by other owners. Please add me also. Thank you.
I just had mine repaired however in fixing the android auto feature they disabled/ruined the Sirius xm radio. I’ve been waiting since before Christmas on the required parts. Funny thing is that the Sirius always worked when nothing else did…now…not so much. Not even a little bit happy with the resolution
We bought a 2019 Pilot. Had issues from the start. We were always told new owner error etc…made many calls and had it in but they claimed there was no problem even though employees couldn’t connect phone. Please add me
I have a 2020 Honda Pilot Touring and have had constant issues with the infotainment system. They replaced a wiring harness, but that hasn’t resolved the issue. The screens go completely black while driving and the only way to get them back is to pull over, turn off the car, open the driver side door, then restart the car. I also have issues where the audio stops working while using my connected iPhone with carplay and I get a horrible static out of the speakers. I opened a case in May 2021 with Honda America and no support from them on the issues.
This continues I. The 2020 models as well. I own a Touring Passport 2020 and have had it in for service twice for infortainment problems. They have replaced harness twice. I’m just waiting for it to start blacking out and popping and crackling again.
Please add me.
yes I do . please add me
Please add me
Please add me
Please add me