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Honda infotainment class action overview:
- Who: A Honda Civic driver is suing American Honda Motor Co Inc and Honda Motor Co Ltd.
- Why: The plaintiff says 2016-2020 Honda Civic vehicles were equipped with faulty infotainment systems.
- Where: The Honda infotainment class action was filed in a California federal court.
Honda sold 2016-2020 Honda Civic vehicles equipped with a faulty infotainment system, a new class action lawsuit alleges.
Plaintiff Constance Chiulli filed the class action lawsuit against American Honda Motor Co Inc (AHM) and Honda Motor Co Ltd. (HMC) Oct. 19 in a California federal court, alleging violations of California consumer laws and federal warranty laws.
She’s suing on behalf of anyone in the United States who purchased or leased any 2016-2020 Honda Civic vehicles equipped with an infotainment system.
According to the lawsuit, the infotainment system in the 2016-2020 Honda Civic is defective in that it malfunctions, freezes, or crashes, which then causes the inoperability of one or more features including the navigation, heating, air conditioning, radio, or bluetooth.
“Because the Infotainment System controls myriad vehicle functions, the Defect causes a wide array of failures,” the lawsuit states.
Among the most concerning is the failure of the back-up camera images to accurately depict the conditions behind the vehicle, she states.
“Drivers, including Plaintiff Chiulli, become accustomed to the driver assist features in the infotainment system, including in particular the back-up camera and the right-side blind spot camera,” the lawsuit states.
Honda sold insufficient warranty for infotainment system, lawsuit alleges
Honda sold the vehicles with a 3-year warranty that purports to cover the infotainment system, Chiulli says.
However, owners and lessees often have complained that their infotainment systems fail and require repair or replacement both within and just outside the warranty period, she says.
“Defendants’ failure to disclose the Infotainment System Defect has caused Plaintiff and putative class members to lose the use of their Vehicles’ Infotainment Systems and/or incur costly repairs that have conferred an unjust substantial benefit upon Defendants,” the lawsuit states.
Chiulli is suing on behalf of anyone in the United States who bought or leased one of the 2016 to 2020 Honda Civics, plus a California subclass. She is suing for breach of California consumer laws, breach of warranty, fraudulent concealment and unjust enrichment.
Chiulli is seeking certification of the class action, damages, fees, costs and a jury trial. She’s also seeking a forced recall compelling Honda to fix the issue.
In January, a judge granted final approval for a $33 million settlement agreement between American Honda Motor Co. and drivers to resolve claims the company sold vehicles with malfunctioning infotainment systems.
Do you have a Honda with a faulty infotainment system? Let us know in the comments!
The plaintiff is represented by Tarek H. Zohdy, Cody R. Padgett and Laura E. Goolsby of Capstone Law APC.
The Honda Civic infotainment system class action lawsuit is Constance Chiulli v. American Honda Motor Co. Inc., et al., Case No. 3:22-cv-06225 in the U.S. District Court for the Northern District of California.
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27 thoughts onHonda class action alleges automaker sold vehicles with defective infotainment systems
I have a 2017 Honda Civic sedan and my informal system has been glitchy but sometimes the Bluetooth won’t work and sometimes it causes it to say break system hold malfunction when I start the car sometimes. And sometimes I’m going to glitches out I can’t start the car while I’m in the car all the way I have to have the keys halfway up the car just to start it sometimes
I have a 2018 honda civic hatchback . My display has turned black and or striated colors and is no longer functional. Complaints to honda have resulted in no relief. I’m interested in pursuing a complaint for them to fix this issue on a five year old car.
I have a 2017 Honda civic hatchback. I was recently involved in an accident where a semi forced me off the side of the road, resulting in all the drivers side airbags deploying. I hit nothing, got a flat tire on my passengers side. At that time I asked about my AC that hadn’t been working since 2021. I was advised to contact Honda and check the vin. I was told my vin was not on the recall list. Less than a month later I received a notice for a recall. I have additionally received a notice regarding engine failure, stating that they would not repair the recall unless it became a problem, um, engine failure, at that point I’m screwed, possibly dead if it fails in the middle of driving, or potentially hurting someone else. The notice said they would extent my warranty through 10 years or until it broke, which ever came first. My Honda 2017 was also recalled for airbags.
I also owned a 2013 Honda fit, and a 2003 Honda civic. The fit had recalls on it, additionally, when driving one day every light came on via dashboard. When I had it repaired I was told it was due to faulty (I don’t remember what it was called) system. That it could happen again in a day, a week, a year or never again…resulting in me purchasing the 20167Honda civic hatchback with a thousand recalls. How do I sign up for of the class action lawsuits??
I have a 2017 Honda Civic Sport Touring Hatchback. The infotainment system has been glitchy, the AC is currently inoperable and has been fixed once already under a warranty extension of the compressor. My transmission started leaking at 63,000 miles and Honda is telling me that it needs to be replaced.
I have a 2016 Honda Civic that has a lot of issue one of them being the ac and infotainment and hesitation
Honda Accord 2019 injectors went bad. Been loyal Honda buyer and have never experienced issues like this cost thousands to fix! And Honda backlogged on parts so was out vehicle for months. These are the same injectors that are in CRV and Pilot in which they extended the warranty. Called Corp office and they have no solution for Accords and will not stand behind them.