Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
Honda infotainment class action overview:
- Who: A Honda Civic driver is suing American Honda Motor Co Inc and Honda Motor Co Ltd.
- Why: The plaintiff says 2016-2020 Honda Civic vehicles were equipped with faulty infotainment systems.
- Where: The Honda infotainment class action was filed in a California federal court.
Honda sold 2016-2020 Honda Civic vehicles equipped with a faulty infotainment system, a new class action lawsuit alleges.
Plaintiff Constance Chiulli filed the class action lawsuit against American Honda Motor Co Inc (AHM) and Honda Motor Co Ltd. (HMC) Oct. 19 in a California federal court, alleging violations of California consumer laws and federal warranty laws.
She’s suing on behalf of anyone in the United States who purchased or leased any 2016-2020 Honda Civic vehicles equipped with an infotainment system.
According to the lawsuit, the infotainment system in the 2016-2020 Honda Civic is defective in that it malfunctions, freezes, or crashes, which then causes the inoperability of one or more features including the navigation, heating, air conditioning, radio, or bluetooth.
“Because the Infotainment System controls myriad vehicle functions, the Defect causes a wide array of failures,” the lawsuit states.
Among the most concerning is the failure of the back-up camera images to accurately depict the conditions behind the vehicle, she states.
“Drivers, including Plaintiff Chiulli, become accustomed to the driver assist features in the infotainment system, including in particular the back-up camera and the right-side blind spot camera,” the lawsuit states.
Honda sold insufficient warranty for infotainment system, lawsuit alleges
Honda sold the vehicles with a 3-year warranty that purports to cover the infotainment system, Chiulli says.
However, owners and lessees often have complained that their infotainment systems fail and require repair or replacement both within and just outside the warranty period, she says.
“Defendants’ failure to disclose the Infotainment System Defect has caused Plaintiff and putative class members to lose the use of their Vehicles’ Infotainment Systems and/or incur costly repairs that have conferred an unjust substantial benefit upon Defendants,” the lawsuit states.
Chiulli is suing on behalf of anyone in the United States who bought or leased one of the 2016 to 2020 Honda Civics, plus a California subclass. She is suing for breach of California consumer laws, breach of warranty, fraudulent concealment and unjust enrichment.
Chiulli is seeking certification of the class action, damages, fees, costs and a jury trial. She’s also seeking a forced recall compelling Honda to fix the issue.
In January, a judge granted final approval for a $33 million settlement agreement between American Honda Motor Co. and drivers to resolve claims the company sold vehicles with malfunctioning infotainment systems.
Do you have a Honda with a faulty infotainment system? Let us know in the comments!
The plaintiff is represented by Tarek H. Zohdy, Cody R. Padgett and Laura E. Goolsby of Capstone Law APC.
The Honda Civic infotainment system class action lawsuit is Constance Chiulli v. American Honda Motor Co. Inc., et al., Case No. 3:22-cv-06225 in the U.S. District Court for the Northern District of California.
Don’t Miss Out!
Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join!
Read About More Class Action Lawsuits & Class Action Settlements:
Honda, Hyundai, Kia, Subaru vehicle data collection class action lawsuit investigation
May 17, 2024 | Legal News
27 thoughts onHonda class action alleges automaker sold vehicles with defective infotainment systems
HRV display system on my 2018 not working and they want over 1300 to replace…this car has less than 18000 miles.. of course the warranty is no longer valid…can I join this lawsuit?
I’m dealing with this right now. My 2016 has 22,013 miIes, but it’s out of warranty, so I had to pay $1200.00. I had to postpone my trip by 2 days waiting for the replacement, then they tell me it’s back ordered on my new departure date. When I asked Jeffrey Greene @ Findlay Honda Centennial in Las Vegas if they would ship the replacement to Gray’s Harbor Honda in Aberdeen, WA., and he said yes. I asked if I would have to pay more for Gray’s Harbor Honda to install my infotainment system, to which he replied no. I then said “so what I’ve already paid so far is all I will have to pay, to which he replied, yes. After waiting another 4 days, I called them to find out if the system was in. I called 3 times & he never returned my calls. The call to the Service Manager went to voicemail. I had my husband call Jeff Greene from his phone & he answered. He was obviously avoiding my calls. He told my husband he never said that they would ship it (even though he entered the address and phone # of Gray’s Harbor Honda on my info page) & If they did ship it, we would have to pay for shipping. He also said we would have to work something out with the other dealership regarding labor costs because they weren’t associated with that dealership. I told him from the start that I was going to WA & Idaho & I needed my navigation. He lied to my face then avoided my phone calls. Now instead of going to Idaho to buy a house, I have to go back home 3 weeks early. The whole trip I had no audio, no climate control (the a/c kicked in while I was driving through the mountains in 5 degree weather), no cameras, & a screen that either had the Honda logo or alternating flashing green and blue screens which would light up the whole car & blind me for a couple seconds. Once when it flashed green, my eyes adjusted enough for me to slam on the brakes to avoid 2 deer that were crossing in front of my car. My husband & I bought a 2010, 2012, 2014 & a 2016 from the dealer that’s screwing me over. I also bought a 2005 from a different dealer. I’m obviously a loyal Honda customer. I would like to be added to the lawsuit if I can. I didn’t receive a notice in the mail regarding the class action.
I have a 2021 Acura TLX Advance and have the crackling issues w/ my audio speakers. Sometimes it’s so bad, it crackles even when the audio is not on. It has been repaired once at my dealer and the issue came back about a year later. It’s going back into Acura next week for this issue.
add me
I have a 2006 Honda Civic and have never received a recall but my Honda hadn’t been driven since 2013 when it almost blew up , I have been waiting for the class action lawsuit to possibly win ! Did they I have not been notified ! Lana Fisher
My 2018 Honda Odyssey has a faulty infotainment system. Honda does not accept responsibility under bumper to bumper or extended Honda warranty
My camera doesn’t show images often. Please add me
I have a 2020 Honda civic and my lane assist system just went out and the back up camera isn’t showing the images correctly. Add me to this law suit.
Add me
I would say sign me up!
I have a 2017 Honda Civic T, and my infotainment system has crashed, and I’ve had to restart it. It often freezes on a call and I have to reset it.