$14.3M AdaptHealth improper billing class action settlement

AdaptHealth agreed to a $14.3 million class action settlement to resolve claims it violated North Carolina debt collection laws by sending misleading collection letters and billing for equipment that was never received.

The AdaptHealth settlement benefits two classes of North Carolina residents who purchased, leased or rented medical equipment, supplies or products from AdaptHealth: the Billing Claim Class, consisting of 464 individuals who were billed for equipment they returned, rejected or never received between April 3, 2019, and April 3, 2025; and the Collection Letter Claim Class, consisting of 142,539 individuals who received a “Seriously Past Due” or “Final Demand” letter threatening possible legal action between April 3, 2019, and March 31, 2026.

AdaptHealth is a medical equipment company that provides home health equipment, supplies and services to patients and healthcare providers.

Consumers took legal action against AdaptHealth, arguing the company violated North Carolina debt collection laws by sending misleading collection letters and billing for equipment that was never received.

AdaptHealth has not admitted any wrongdoing but agreed to pay $14,311,500 to resolve the class action lawsuit allegations.

Under the terms of the AdaptHealth class action settlement, class members can receive a cash payment based on their class.

Members of the Billing Claim Class can receive a flat payment of $3,500.

Members of the Collection Letter Claim Class can receive a payment of $47.

Class members who do not cash their checks within 90 days of issuance may be eligible for a second payment based on the remaining funds. If any funds remain after these payments, the settlement administrator will make a donation to The Salvation Army USA, Senior Services Program.

The deadline for exclusion and objection is Dec. 8, 2026.

The final approval hearing for the AdaptHealth settlement is scheduled for Jan. 20, 2027.

To receive settlement benefits, members of the Billing Claim Class (Class A) must submit a valid claim form by Dec. 8, 2026. Members of the Collection Letter Claim Class (Class C) do not need to take any action and will receive their payments automatically.

Who’s Eligible

The AdaptHealth class action settlement benefits two classes of North Carolina residents who purchased, leased or rented medical equipment, supplies or products from AdaptHealth. The Billing Claim Class includes 464 individuals who were billed for equipment they returned, rejected or never received between April 3, 2019, and April 3, 2025, while the Collection Letter Claim Class includes 142,539 individuals who received a “Seriously Past Due” or “Final Demand” letter threatening possible legal action between April 3, 2019, and March 31, 2026.

Potential Award

$3,500 or $47 depending on class membership

Proof of Purchase

N/A

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

12/08/2026

Case Name

Ray v. AdaptHealth Corporation, Case No. 1:22-cv-00898, in the U.S. District Court for the Middle District of North Carolina

Final Hearing

01/20/2027

Settlement Website

NCAdaptHealthSettlement.com

Claims Administrator

NC AdaptHealth Settlement
c/o JND Legal Administration
P.O. Box 91233
Seattle, WA 98111
[email protected]
833-285-1329

Class Counsel

Richard J. Keshian
Chad D. Hansen
Bradley A. Roehrenbeck
Jeffrey H. Fisher
KILPATRICK TOWSEND & STOCKTON LLP

Defense Counsel

Christopher J. Blake
CRANFILL SUMNER LLP

D. Martin Warf
NELSON MULLINS RILEY & SCARBOROUGH LLP