$4.7M Neutrogena Skin360 BIPA violation class action settlement

Johnson & Johnson agreed to a $4.7 million class action settlement to resolve claims that it violated Illinois privacy laws by collecting biometric data from its Skin360 app without consent.

The Neutrogena settlement benefits individuals who performed a Skin360 skin assessment using any version of the app, including Neutrogena Skin360, NeoStrata Skin360 or any Skin360 collaboration with another entity via mobile application or web application while in Illinois between Dec. 9, 2019, and May 5, 2023.

Plaintiffs in the class action lawsuit claim that Johnson & Johnson violated Illinois’ Biometric Information Privacy Act (BIPA) by collecting, storing, disclosing and profiting from biometric facial geometry from its Neutrogena skin app without first providing legally required written disclosures and obtaining written consent. BIPA applies to all biometric data collected in Illinois, including fingerprints, eye scans and facial geometry scans, such as those collected by the skincare app.

Johnson & Johnson is a consumer health company that sells skincare products under the name Neutrogena and other brands.

Johnson & Johnson has not admitted any wrongdoing but agreed to a $4.7 million class action settlement to resolve the BIPA allegations.

Under the terms of the Neutrogena settlement, class members can receive a cash payment. Exact payment amounts will vary depending on the number of claims filed with the settlement and the net settlement fund after deductions for fees and other expenses.

Johnson & Johnson also agreed to delete any images obtained during skin assessments and maintain a BIPA-compliant user notice and written consent mechanism going forward.

The deadline for exclusion and objection is Nov. 10, 2026.

The final approval hearing for the Neutrogena settlement is scheduled for Dec. 17, 2026.

Class members who wish to receive a settlement payment must submit a valid claim form by Nov. 25, 2026.

Who’s Eligible

The class action settlement benefits Illinois residents who performed a Skin360 skin assessment using any version of Skin360, including Neutrogena Skin360, NeoStrata Skin360 or any Skin360 collaborations with other entities, via mobile or web application between Dec. 9, 2019, and May 5, 2023.

Potential Award

TBD

Proof of Purchase

N/A

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

11/25/2026

Case Name

Melzer, et al. v. Johnson & Johnson Consumer Inc., et al., Case No. 3:22-cv-03149-MAS-RLS, in the U.S. District Court for the District of New Jersey

Final Hearing

12/17/2026

Settlement Website

Skin360BIPASettlement.com

Claims Administrator

Skin360 BIPA Settlement Administrator
P.O. Box 3116
Baton Rouge, LA 70821
[email protected]
888-706-4337

Class Counsel

Grace E. Parasmo
Yitzchak H. Lieberman
PARASMO LIEBERMAN LAW

Allen Schwartz
SCHWARTZ LAW PLLC

Matthew R. Mendelsohn
MAZIE SLATER KATZ & FREEMAN LLC

Defense Counsel

Kathleen L. Carlson
Lawrence P. Fogel
Abigail B. Molitor
SIDLEY AUSTIN LLP