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Angry homeowners have filed a class action lawsuit against CitiMortgage, Inc. alleging the mortgage-and-loan company not only failed to deliver on its promises of providing borrowers with reduced loan payments, but also “financially devastated” them.
According to the class action lawsuit, CitiMortgage told homeowners that it could help them reduce loan payments by putting them in a trial mortgage modification program, based on the company’s participation in the U.S. Treasury Department’s Home Affordable Modification Program (HAMP), that would become permanent if the homeowner made reduced payments during the three-month trial period. However, even though homeowners made the monthly reduced payments that CitiMortgage asked them to make, and complied with the company’s requests for various documents in a timely manner, CitiMortgage allegedly denied homeowners permanent modification plans. This put some homeowners in even bigger financial hardship than when they entered the trial modification, despite doing everything CitiMortgage requested of them.
“Consumers that were rejected from permanent modification plans through no fault of their own should find themselves in no worse position than they entered it. Instead, [CitiMortgage’s] failure to honor its agreements and its misrepresentations and omissions about a program enacted to help homeowners reduce their payments and keep their homes have left Plaintiffs and Class Members financially devastated,” the lawsuit says.
The CitiMortgage class action lawsuit is brought on behalf of all persons in the United States whose loans have been serviced by CitiMortgage and who, since April 13, 2009 through the resolution of litigation, have complied with their obligation under a trial loan modification program and have not received a permanent modification pursuant to the loan modification agreement and have been harmed because of it.
The lawsuit is seeking, among other things, class certification, restitution and actual damages for injuries suffered by class members. A copy of the CitiMortgage Class Action Lawsuit can be read here.
Updated September 17th, 2010
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271 thoughts onCitiMortgage Loan Modification Class Action
I would like to join this lawsuit! I fell behind one month payment and ended up owing four months of my payment. I finally caught up and asked them for a breakdown of where all this money I was paying them went. They would not provide the breakdown. They will not give me access to view my account online either.
I also want to join the class action suit against CitiMortgage. All of your stories are just like mine. I applied for loan modification 2 years ago and was a perfect example for it but I was lied to, put on hold for so long I had to hang up, no one would return my calls or keep so called appointments. I could never call and get through, They were asking for all these documents over and over so that my time would run out and have to start over. Needless to say they turned me down and for reasons that were not true. During the same time I was making my house payment I thought, but I did not know they were putting it in another account saying that I was not paying in full. well I had no Idea. Then they started making it very difficult to make my payment and then would not take my money at all.. but would not talk to me either this went on for two years before they tried to foreclose. I have been paying on my house for 15 years never missed a payment until all of this Bull S#*t and now I still owe more than when I started plus my payment has gone from 800 to 1500 because of the bankruptcy! I don’t know If I can afford to keep my house, What they did is criminal and surely against the law
Juan Fierros
VA Loan thru citimortgage, how do I get added to suit, I did a loan mod. And they told me that as soon as they got the paperwork not process but received that the foreclosure would be on hold until a final decision could be finalized but without email or phone call notice our house was sold at auction and we got a notice from the real estate company that was working for new owners. Citimortgage really broke us with lies and deceitful practices; I need help from anyone who can.
I need to be apart of this or my own complaint- We’ve paid over $170,000 on a 42,000 loan. Still lost to foreclosure. In 2005 I did a modification on the loan that was in my parent’s name. Since then, Citibank, CitiMortgage have failed to recognize me/my name ever, so they call numerous times a day asking for ppl who have been deceased for yrs, 98 & 2000. Regardless of how many “packages” I’ve sent them. I never had credit as a homeowner, tax credit or able to do a home equity if I wanted. I never existed until 1/2 way through a foreclosure court matter. We built this home w/cash. The loan was from something else. Eviction next week.
Please add me to the suit. They add ten years to my mortgage which was not disclosed till the closing.
I would also like to join, I submitted my first application in August 2011, I have yet to receive a determination. My credit is shot, and I don’t know whats going on, I’ve been getting the runaround for 6 years.
I Would also like to join, Citi placed a huge amount of $51,265 on the back side of my loan which is now considered a lien on my property when I did my loan modification back in October 2015 which by the way took almost 4 years or more. I just got off the phone with then requesting a breakdown of the amount and she stated they don’t have a procedure for the breakdown of this amount? Are you kidding me? She has me on hold not asking her supervisor for advice?? Please, please, anyone that has a number or contact information that I can talk to someone I would so greatly appreciate it! I now owe about 1/3 of my what I bought my house for which is not accurate! I so regret even trying to do a home modification, I thought they were supposed to help not rip you off for more money!!! HELPPPPP!!
I would like to join, currently contemplating suing them because no one can explain how $143,000 was added to my balance.
I want to join or start an additional class action suit against Citimotgage. Please tell me how?
I would like to know how to join this lawsuit. Citi scammed me out of my home.