Improper delivery charges in Florida: Who’s affected?
Have you been surprised by the high cost of delivery for food, furniture, clothing or other items?
Some companies are improperly charging for delivery without giving proper notice.
We are investigating any companies who delivered any items to you in Florida. To potentially qualify, you must have paid for delivery (it cannot have been free) and you must have proof of the delivery fee charge, such as a receipt, screenshot or email).
It happens in many kinds of delivery transactions, such as purchases from:
- Furniture stores
- Fast-food or other restaurants
- Food-delivery apps
- Pharmacies
- Big-box retailers
- Clothing companies
Do you qualify?
If you live in Florida and ordered something only to find the delivery charge was more than you thought it would be, you may be able to join a class action lawsuit investigation to seek compensation.
To potentially qualify:
- You must live in Florida;
- You must have paid for delivery (it cannot have been free); and
- You must have a receipt or other proof of the delivery charge
Please fill out the form on this page for more information.
Why consumers pay hidden delivery charges or fees
If the delivery fee is more than expected, what is a reasonable person to do? Most are not inclined to send back the couch, the food, the medicine, the lawn mower because they researched, shopped and waited. The item has finally arrived, and the customer has immediate plans to use it.
The delivery fee might not be refundable. The extra cost may not be enough to make a big difference to the customer, and they don’t want to feel negatively about something they wanted or needed. So they pay it.
Why delivery fees change
Delivery charges can change for many reasons.
One may be that the salespeople or computers just didn’t know what to charge. And that may be because Florida codes can be confusing about delivery charges or fees.
Some fees are hidden in the small print or masquerade under other wording, are sometimes called service fees and are colloquially known as junk fees.
Other delivery fees are not revealed until the customer gets the bill, if they are even revealed then.
Solutions
Legislation to do away with hidden delivery fees and other junk fees, or to at least make them transparent, is under discussion in many states and at the federal level.
“Individually, such fees can be modest and might not seem worth getting upset about,” Consumer Reports writes. “But together they add up: We spend more than $64 billion a year in junk fees, according to a White House analysis — more than $500 per household.”
Consumers should be aware of and question fees, read receipts and complain when they feel a company has taken advantage of them.
If you have been hit with hidden delivery charges, you may be able to take legal action. Experienced lawyers are gathering information in advance of class action lawsuits that will seek compensation for hidden fees and attempt to put a stop to advertisements, bills and receipts that don’t reveal the real costs.
Join a improper delivery charges class action investigation
If you are a Florida resident surprised by hidden delivery fees on fast food, furniture, prepared food, clothing and household supplies, or from pharmacies or big-box stores, you may qualify to participate in a lawsuit investigation.
Please fill out the form on this page to see if you qualify for a FREE case evaluation.
GET HELP – IT’S FREE
Join a improper delivery charges class action investigation
If you qualify, an attorney will contact you to discuss the details of your potential case at no charge to you.
After you fill out the form, an attorney(s) or their agent(s) may contact you to discuss your legal rights.
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