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Angry homeowners have filed a class action lawsuit against CitiMortgage, Inc. alleging the mortgage-and-loan company not only failed to deliver on its promises of providing borrowers with reduced loan payments, but also “financially devastated” them.
According to the class action lawsuit, CitiMortgage told homeowners that it could help them reduce loan payments by putting them in a trial mortgage modification program, based on the company’s participation in the U.S. Treasury Department’s Home Affordable Modification Program (HAMP), that would become permanent if the homeowner made reduced payments during the three-month trial period. However, even though homeowners made the monthly reduced payments that CitiMortgage asked them to make, and complied with the company’s requests for various documents in a timely manner, CitiMortgage allegedly denied homeowners permanent modification plans. This put some homeowners in even bigger financial hardship than when they entered the trial modification, despite doing everything CitiMortgage requested of them.
“Consumers that were rejected from permanent modification plans through no fault of their own should find themselves in no worse position than they entered it. Instead, [CitiMortgage’s] failure to honor its agreements and its misrepresentations and omissions about a program enacted to help homeowners reduce their payments and keep their homes have left Plaintiffs and Class Members financially devastated,” the lawsuit says.
The CitiMortgage class action lawsuit is brought on behalf of all persons in the United States whose loans have been serviced by CitiMortgage and who, since April 13, 2009 through the resolution of litigation, have complied with their obligation under a trial loan modification program and have not received a permanent modification pursuant to the loan modification agreement and have been harmed because of it.
The lawsuit is seeking, among other things, class certification, restitution and actual damages for injuries suffered by class members. A copy of the CitiMortgage Class Action Lawsuit can be read here.
Updated September 17th, 2010
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271 thoughts onCitiMortgage Loan Modification Class Action
I want to join the class action suit against CitiMortgage also. Because of them, I am losing my home. They really devastated me financially.
Join the club. We made over numerous “modified payments” and regular payments; re-sent documents repeatedly. When temporary payment documentation were sent from them, not in a timely manner, it altered from what was said on the phone. Said payments are not reflected in their documentation.
We were healthy when this began, the stress has definitely taken a toll. Enough is enough.
We were in the same position went for three paying a set amount then after 3 months they changed our payment for $23.00. Just 3months ago set us up on a payment plan for 8 months to catch up 1 payment then they are saying that that wasn’t right after we were sent a letter stating what was to be done and started taking out the payments from our bank acct. I had a stroke in 2007 and in the gap period where I have 3 medications that cost me over 1000.00 for a month my wife takes care of me and we live on a fixed income they say they can help you then somebody else call and tell you something different. My wife is beginning to have health problems and she don’t have any health insurance and I depend on her to take care of me lost control of my left side and part of my vision. Please these companies must be held accountable for there actions.
Crazy! We were told that they did not do repayment plans for anything over 5 months…then, lead us through a modificaiton (which I did not want). We were 3 months behind on payments. I asked if we could do a repayment plan, but was denied. They insisted we do a modification, even though we have already had two through them. They pre-qualified us for the modification, knowing that we would not get it…3 months later, denied because we had 2 already. Now, further in the hole, so much so that we cannot dig ourselves out…and as I type this, I am looking at fees of over 1700.00 for the denied modification — I thought charging for a modification is illegal? Oh, by the way, in Feb. I called and tried to pay the full past due balance, as well as past due fees and attorney fees. They denied my money..yet still kept me going through the “modification”
I need to get involved with this lawsuit. basically i was approved then not approved then was told NOT to make a payment until modification went through, then later was told that i had to make all back payments with penalties when I recieved foreclosure papers. I had to file bankruptcy to keep my house.
They basically stole 20000 dollars from my husband and I. How do I get involved in this suit. They should not be allowed to get away with this.
i need to get involved in this class action. please let me know how
hi i was ‘approved’ for a modification by citim back in 2008, I made all my trial payments but never received the papers. They finally mailed the mod papers a month ago, with a totally difrerent mortgage rate and package, plus interest on the difference over that period I’d been waiting. They’re impossible to deal with. I nearly signed the papers but the amounts looked so wrong, I need some help. Please can you let me know if they’ve done something illegal and I should contest the new amounts and interest? Thanks
Hi I really need help with joining this suit. We are experiencing the same thing and cannot find out how to join the suit. Thank you for your help
CitiMortgage Loan Modification Class Action
I really need to join a class action against citi-mortgage due to them “stealing my house”.
CitiMortgage Loan Modification Class Action
I really do not feel like rehashing the horrible memories. I dealt with Citimortgage for 7 months last year in a desperate attempt to have my mortgage modified via HAMP. I was unemployed due to a company lay-off. After over 50 phone calls, letters and fax’s I never even made it as far as a trial period! In the meantime, I had to remit a $1200 mortgage payment. I eventually was in arrears and was only one month from loosing my home. Fortunately, my employer hired me back and I terminated the process.
Unfortunately, my employer just laid me off again. My only income (when it kicks in) as before, will be unemployment benefits. I sure as hell do not want to re-initate another modification as the stress, phone call waits, mis-information, untruths, loss documents and repeat of my story to over 20 representatives is too overbearing. I’ll probably loose my home this time as I will not reapply.
CitiMortgage Loan Modification Class Action
I have the same problems with citimortgage and I want to join the class action lawsuits against them.Please can anyone email the law firms that the fees to join is not so high in Ga.
CitiMortgage lead me down a path…that lead me to thank that were trying to help…but did not
I have been getting the run around from them for 7 months. I am trying to find emails address’s for someone higher up to complain too. Do you have any?
Tammy
I am going through the same thing. This is so heartbreaking. I have been under loan modification since October 2013 and it does not seem like any relief in sight.
please email me with how I can get into the class action suit, they put me on so many foreberance plans
and modifications never came thru for two years I lost my house. please advise thank you
Did you get an answer to how to j o in the class action law suit? If so would you tell me.
Have anyone received any information in regards to the class action lawsuit? I really want it so bad. I need to be a part of this lawsuit. I have contacted my local news station
you should a letter from citi mortgage, before you do anything, its only given to people who where effected, by hazard insurance company. i know i am receiving around 30k.
David,
you are referring to a different class action lawsuit that Citimortgage recently lost.
This is in refernce to a loan modification program Class Action that is still in the process of going to court. There are no ties to the mortgage insurance class action Citimortgage just settled.
Hi David – I did receive paperwork, but lost it during a flood I had. Is there or do you know a way I can receive another copy to file? I know my time is running out soon. Thanks, Carol
David,
How did you find out your payout? Also is yours flood or hazard? I am in the same boat. Thanks.
I. Have. Had. the. same. Problems. with. Citi mortgage. With. My. Loan. modification. Please. Include. Me. In. The. Lawsuit. Citi mortgage. Act. like. There’ll. Helping. you. When. They. Asked. for. 7,480.00. Then. Told. Me. To. Send. Them. Some. Documents. I. Would. Be able. To. Qualify. For. A. Loan. modification. Program. Which. My. Payments. To reduce. My. Payments. Would. Be. lowed . If. I. Make. My. Payments. On. Time. For. Three. months. I. Could. Be. On. The. Program. Permanently. And. Would. Help. Me. Keep. Up. With. my. Payments. Then. They. Asked. Me. for. More. Documents. And. I. Continue. to. Send. Them. The. same. Documents. Over. and. Over. Again.. only. For. Them. To. Tell. me. I don’t. Qualify. Then. They. Put. me. in. Foreclose. Then. After. Going. Back. and. forth. to. Court. Then. I. Was. Told. me. And. My. Nine. Children. Had. to. Move. They. Said. I may. Qualify. For. Assistance. with. Moving. I don’t. Qualify. For. That. Either. So. Basically. Everything. Being. Spiral. Downward. For. Me and. my. Children. Only. Because. of. God’s. Grace. I’m. Where. I. am. Today. Because. they. don’t. Care. about. People. Well being.
Please call 334 899-1273
Ruby
Lost my home in 2011….. Citi Bank sold my home…I tried 4 times, to keep my home. NEED MORE INFO 216 650-3796
This happen to my husband and I too. HOW DO WE JOIN!!???
Can i join in this lawsuit as they sold my mortgage only to find out they never processed my harp app at all !!!!
Did you find out how to become involved in this class actions suit? I went through this with Citibank in 2010 and ended up having to file BK and Is still fighting to get them to release the lien on my home.
Did you ever get the info and please tell me how !!!! My mortgage has been sold to another bank and found out that my app for harp is still sitting in my file and not ever processed !!!! My email is ” karnes@bellsouth.net !!!!!! Please help if you can