Emily Sortor  |  March 10, 2020

Category: Auto News

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Ford car door Handle

UPDATE: October 2020, the Ford door latch class action settlement is now open. Click here to file a claim.


Ford has agreed to pay $5.3 million to settle customers’ claims that the door latches in F-150 trucks do not latch in frozen conditions. Now, the settlement awaits preliminary approval in New York federal court.

Class Members include F-150 owners in the United States who have experienced what the Ford class action lawsuit calls a defect that prevents the latch from working when temperatures are below freezing. Allegedly, the issues affect model years 2015 through 2017. 

Under the terms of the settlement deal, Ford will provide both repairs and cash compensation to customers affected by the defect. Ford has agreed to repair affected vehicles until October 2028.

A settlement fund of $5.3 million will be created, from which F-150 vehicle owners can receive compensation. 

F-150 owners will be eligible for up to $400 in compensation for repairs that they have already had done to fix the problem. Owners who had repairs done after the settlement receives preliminary approval will get up to $200 in compensation. Customers who experienced the alleged door latch defect but did not take action to repair the problem will receive far less from the Ford F-150 class action settlement but will still receive $10 in compensation. 

Attorneys for vehicle owners will get up to $1.3 million to cover fees and costs. The named plaintiff will receive up to $7,500. The remaining money that is not claimed from the settlement will be distributed among Class Members on a per capita basis.

The Ford F-150 lock defect has gone through a number of developments since it was first filed by Brandon Kommer in March 2017. Kommer claimed that there are multiple problems with the latches — the doors do not lock in cold weather, the electric locks do not work, the handles do not move, and the locks do not release.

Kommer said that he had to resort to using the exterior electronic keypad to lock the doors because of the problems with the locks.

Despite an unsuccessful stab at dismissal, Ford succeeded in having some of Kommer’s claims trimmed in July 2017. Kommer had claimed that Ford’s slogan that their vehicles are “Built Ford Tough” misled customers into thinking that the vehicles would be high quality and free of defects. A judge threw out this claim, arguing that the marketing slogan was just that and not a misrepresentation as customers had claims.

Additionally, a judge denied efforts to extend the class action lawsuit by adding four plaintiffs in court states other than Kommer’s home state of New York. Nonetheless, the settlement aims to extend the Class to Ford F-150 owners around the country.

Do you drive a Ford? Tell us why you chose your vehicle in the comments below.

Top Class Actions will post updates to this class action settlement as they become available. For the latest updates, keep checking TopClassActions.com or sign up for our free newsletter. You can also receive notifications when this article is updated by using your free Top Class Actions account and clicking the “Follow Article” button at the top of the post.

Kommer is represented by Jeffrey I. Carton and Robert J. Berg of Denlea & Carton LLP.

The Ford F-150 Truck Lock Defect Class Action Lawsuit is Kommer v. Ford Motor Company, Case No. 1:17-cv-00296, in the U.S. District Court for the Northern District of New York.

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11 thoughts onFord Frozen Door Lock Class Action Settled For $5.3M

  1. BOB STACY says:

    Every time its below freezing driver door won’t close I,M 8O
    years old own fords allmy life but this is very frustation

  2. Mike Tarini says:

    Mike

    I have always had Ford vehicles ,so in my retirement years I bought a new 2018 Ford King Ranch . I live in North Bay Ontario Canada . The winters are so bad that we became snowbirds and traveled to Florida . That is until Covid struck and we stayed home for one of our Canadian winters . Well needless to say my d’ores locks froze up .They were so bad nothing I tried worked to de thaw them. I had to wait for the weather to warm up until I got in to drive over to the dealership . They were good but greasing the door lock didn’t work any better . The doors were so frozen up that the dealership wanted to keep the vehicle inside their garage overnight before they changed the door handles . Well eventually after a few days without a vehicle they were successful in repairing my doors . I hope that next year I won’t have that problem or I’ll have to keep traveling to Florida for the winters haha

  3. Brian says:

    I have the same problem. I’ve been sitting in my truck for 45 min with the heater blasting. Still not shutting. I can’t leave it open as I’m at a hotel in Calgary AB. So much for great fuel economy as it idles for endless hours to thaw out.

  4. Staci says:

    I come from an entire family of FORD lovers! I buy them because they are extremely reliable and I prefer the body style of FORD trucks over all of their competitors.

    ****TO ALL THE PEOPLE THAT THINKS THE COMMENT SECTION IS FOR THEM TO SAY “ADD ME”, WHY DON’T YOU TRY READING EVERY WORD OF THE ARTICLE? NO ONE IS GOING TO DO ALL THE WORK FOR YOU TO GET ADDED TO A CLAIM!! THESE PEOPLE HAVE ENOUGH TO DO! IT IS YOUR JOB TO FIGURE OUT HOW TO GET ADDED SO QUIT BEING LAZY AND READ THE ENTIRE SETTLEMENT IF YOU WANT TO BE INCLUDED**** SMH

  5. Zeferino says:

    My doors don’t open any more and is been at the dealer 4 times they tell me that is fix but door still don’t open

    1. Melissa melissaclifton71173@gmail.com says:

      add me

  6. Zeferino says:

    Add me

  7. Sean says:

    I had problems could not get pass door to shut

  8. YOLANDA MITCHELL says:

    Add me

  9. Linda says:

    Because they’re BULIT FOR TUFF STUFF. Just like the commercials infer

    1. Opal Farley says:

      I have problems with my passenger doors, and front door opening, and not closing.

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