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This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
Ford Door Latch Settlement Updates:
- Readers reported this settlement paying out $23.13 as of April 14, 2022.
- Congratulations to everyone who filed a claim and got PAID!
- The Ford door latch defect class action settlement was granted final approval Dec. 15, 2020.
- Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
F-Series truck owners may be able to claim as much as $400 in compensation for repairs under the terms of the $5.3 million Ford door latch class action settlement.
Those who can benefit from the settlement agreement include current and former owners or lessees of model year 2015 through 2019 Ford F-Series trucks.
The Ford door latch class action lawsuit alleged cold weather caused the door latches on certain F-150 pickups to fail. Specifically, the doors would not latch and lock, the plaintiff said.
The plaintiff claimed he and other Ford owners relied on advertising that the trucks were “Built Ford Tough,” “Battle-Tested” and would provide “Rock-solid Durability.” However, the doors and locks on the plaintiff’s 2015 Ford F-150 XLT SuperCrew pickup allegedly could not handle cold weather.
The class action lawsuit claims the plaintiff went back to the dealership five times for problems with his truck’s door latches, including “front, rear, driver and passenger side doors that would not latch close; electric locks that would not open; door handles not moving; locks not releasing; and having to use the door’s exterior electronic keypad to lock the doors.” However, the dealership was unable to fix the problem.
The class action lawsuit claimed that other Ford truck owners had complained of similar issues online. The Ford trucks allegedly affected by the defect included model year 2015 to 2018 F-150s and 2017 to 2018 F-250s, F-350s, F-405s and F-550, along with model year 2019 F-150s, F-250s, F-350s, F-450s and F-550s.
According to the complaint, Ford issued two technical service bulletins about the allegedly defective door latches but was unable to solve the problem for truck owners. Additionally, the automaker failed to issue a recall over the Ford door latch problems.
Ford was no stranger to door latch defects, the class action lawsuit pointed out, noting the automaker had paid $640 million in 2016 over a problem affecting Mustangs, Escapes, Focuses, Lincoln MKCs and Transit Connect Vans that was caused by high temperatures.
The plaintiff alleged he and other Ford owners would not have purchased or paid as much for their trucks had they known about the cold weather door latch defect.
Ford denies the claims but agreed to pay $5.3 million to end the class action lawsuit in March.
Under the terms of the Ford door latch class action settlement, owners and lessees may be entitled to receive compensation for repairs, along with a cash award.
Additionally, Ford has agreed to notify Class Members of Door Latch Service Programs available in their area. Class Members can identify programs in their area by running their VIN through the settlement website.
Class Members can claim reimbursement for both past and future repairs of the Ford door latch.
Class Members who can show they paid for a door latch repair prior to May 4, 2020, can claim up to $400 in reimbursement for the repair and out-of-pocket expenses.
Those who can show that they paid for the repair of their door latch between May 4, 2020, and May 4, 2021, can claim up to $200 in reimbursement for repairs and out-of-pocket expenses, such as towing charges.
Class Members can also claim a $10 cash award for dissatisfaction with their door latch performance.
Claim forms can be submitted online or by mail. Class Members must include their VIN, along with supporting documentation if they are making a claim for reimbursement, such as receipts or invoices.
Claim forms for past repairs and for dissatisfaction are due by Nov. 30, 2020.
Class Members claiming future repairs must submit forms and supporting documentation by either Nov. 30, 2020, or 30 days after the repair, whichever is later.
Those who wish to exclude themselves or object to the class action settlement must do so by Nov. 2, 2020. The final hearing is scheduled for Dec. 2, 2020.
Who’s Eligible
Current and former owners or lessees of model year 2015 through 2019 Ford F-Series trucks. A VIN lookup is available on the settlement website to determine whether your truck qualifies.
Potential Award
Up to $400.
- Class Members who can show they paid for a door latch repair prior to May 4, 2020, can claim up to $400 in reimbursement for the repair and out-of-pocket expenses, such as towing charges or car rentals.
- Class Members who can show they paid for the repair of their door latch between May 4, 2020, and May 4, 2021, can claim up to $200 in reimbursement for repairs and out-of-pocket expenses.
- Class Members can also claim a $10 cash award for dissatisfaction with their door latch performance.
Proof of Purchase
The vehicle’s VIN is required, along with supporting documentation for repairs or out-of-pocket expenses, such as receipts or invoices.
Claim Form
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
11/30/2020 *for repairs made prior to May 4, 2020*
6/3/2021 (estimated) *for repairs made between May 4, 2020 and May 4, 2021*
Case Name
Kommer v. Ford Motor Company, Case No. 1:17-cv-00296, in the U.S. District Court for the Northern District of New York
Final Hearing
12/02/2020
Settlement Website
Claims Administrator
Ford F-Series Door Latch Class Action Settlement
c/o JND Legal Administration
PO Box 91333
Seattle, WA 98111
1-833-900-1642
Class Counsel
Jeffrey I. Carton
Robert J. Berg
DENLEA & CARTON LLP
Defense Counsel
Peter J. Fazio Esq.
AARONSON RAPPAPORT FEINSTEIN & DEUTSCH LLP
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66 thoughts onFord Door Latch Defect Class Action Settlement
My 2015 Transit Connect driver door latch left me without a closed door that had to be tie buckled after home holding the door shut and driving at the same time . Drove the van for weeks getting in on the passenger side. Then the rear door broke also leaving me roping it to the front passenger headrest . Then having to inspect for tags and two garage’s later the Dealership had me on one door recall fix leaving the driver door same failure pay for hundreds or it won’t inspect or tag for the Doctor appointments of 89 yr. Mother,Navy veterans window without her 71 thousand mile Transit Connect handicapped van left by Father USN. Part and labor free 329.95 free recall not yet parted to the Dealership. You would think they would have some pride in their own company products and fix it! EXTORTION BY DEALERSHIP FORCED AT TAGS TO INSPECT. WHAT WAS THE NAME OF THAT BANKRUPTED STRIKED CAR MAKER? UK HENRY AND 1776 DEBUNKED BY BLACK RUSSIAN’S HOLDING THE END OF TIME.BR549 HILLBILLY’S WITH TRUCKS WITHOUT DOORS FORDS.
I have a 2004 F-350 with the door jammed
My 2007 Ford F-150 Truck back doors are stuck. Will not open at all . I will not let anyone ride in the back seats. If I have a reck .They will have a hard time getting out of my truck.
Please include me in a class action lawsuit. I had a ford expedition. That experienced the same issue. Dealer told me it would cost between 500-1000 dollars.
My Ford Escape 2015 has the same door issues. We found the drivers door open in the garage on cold mornings all winter. When parts were not available at the dealership they took our name and put it on a list. We were told if the door opened while the car was moving we’d be moved up the list. What a hoot! You can get your car fixed faster if the doors fly open while your driving! Doors were “fixed” and after another recall discovered only the front doors were fixed. Now the back doors need to be done.
My 2013 ford escape that I just financed on loan 1 year ago… broke down while driving due to a cracked flex plate. I was quoted $800-1000 due to how much labor (have to take tranny out) .
My car is under 100,000 miles and 10 years… this is a part that shouldn’t have gone bad like ever. While looking this up , this seems to be another common malfunction. How many until you can file class action?
I looked my.vin up. Has a 2nd recall for door latches. They were
Replaced however another recall.
Same issue exactly with my 2015 Ford Mustang
I had a 2010 Ford Fusion. The driver side door will lock, but several years ago I had to start locking it manually as it wouldn’t lock with the auto key feature. It was going to cost me close to $240.00 to have it repaired. I choose to deal with the inconvenience.
My locks don’t work 2011 Ford Fusion. The Power Steering Assist has always came on, but they keep saying there is no recall. The door charm alarm comes on and show a car with doors open sign. They said there is no recall. They will not fix, but I feel they are at fault for these. I called when I first brought the car. They try to get me in to pay a diagnosis but they keep saying there is no recall??
I have a 2010 Ford Fusion. The driver side door will lock, but several years ago I had to start locking it manually as it wouldn’t lock with the auto key feature. It was going to cost me close to $140.00 to have it repaired. I choose to deal with the inconvenience. Anyone else have this issue with their 2010 Ford Fusion?
It’s not just issues with the F150. We have all Ford Vehicles and we’ve had problems with the same issue with the focus the we own. We’ve also had issues with the handle falling off.