This settlement is closed!

Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!

UPDATE: The Ford Door Latch Defect Class Action Settlement was granted final approval on Dec. 15, 2020. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.


F-Series truck owners may be able to claim as much as $400 in compensation for repairs under the terms of the $5.3 million Ford door latch class action settlement.

Those who can benefit from the settlement agreement include current and former owners or lessees of model year 2015 through 2019 Ford F-Series trucks.

The Ford door latch class action lawsuit alleged cold weather caused the door latches on certain F-150 pickups to fail. Specifically, the doors would not latch and lock, the plaintiff said.

The plaintiff claimed he and other Ford owners relied on advertising that the trucks were “Built Ford Tough,” “Battle-Tested” and would provide “Rock-solid Durability.” However, the doors and locks on the plaintiff’s 2015 Ford F-150 XLT SuperCrew pickup allegedly could not handle cold weather.


The class action lawsuit claims the plaintiff went back to the dealership five times for problems with his truck’s door latches, including “front, rear, driver and passenger side doors that would not latch close; electric locks that would not open; door handles not moving; locks not releasing; and having to use the door’s exterior electronic keypad to lock the doors.” However, the dealership was unable to fix the problem.

The class action lawsuit claimed that other Ford truck owners had complained of similar issues online. The Ford trucks allegedly affected by the defect included model year 2015 to 2018 F-150s and 2017 to 2018 F-250s, F-350s, F-405s and F-550, along with model year 2019 F-150s, F-250s, F-350s, F-450s and F-550s.

According to the complaint, Ford issued two technical service bulletins about the allegedly defective door latches but was unable to solve the problem for truck owners. Additionally, the automaker failed to issue a recall over the Ford door latch problems.

Ford was no stranger to door latch defects, the class action lawsuit pointed out, noting the automaker had paid $640 million in 2016 over a problem affecting Mustangs, Escapes, Focuses, Lincoln MKCs and Transit Connect Vans that was caused by high temperatures.

The plaintiff alleged he and other Ford owners would not have purchased or paid as much for their trucks had they known about the cold weather door latch defect.


Ford denies the claims but agreed to pay $5.3 million to end the class action lawsuit in March.

Under the terms of the Ford door latch class action settlement, owners and lessees may be entitled to receive compensation for repairs, along with a cash award.

Additionally, Ford has agreed to notify Class Members of Door Latch Service Programs available in their area. Class Members can identify programs in their area by running their VIN through the settlement website.

Class Members can claim reimbursement for both past and future repairs of the Ford door latch.

Class Members who can show they paid for a door latch repair prior to May 4, 2020, can claim up to $400 in reimbursement for the repair and out-of-pocket expenses.


Those who can show that they paid for the repair of their door latch between May 4, 2020, and May 4, 2021, can claim up to $200 in reimbursement for repairs and out-of-pocket expenses, such as towing charges.

Class Members can also claim a $10 cash award for dissatisfaction with their door latch performance.

Claim forms can be submitted online or by mail. Class Members must include their VIN, along with supporting documentation if they are making a claim for reimbursement, such as receipts or invoices.

Claim forms for past repairs and for dissatisfaction are due by Nov. 30, 2020.

Class Members claiming future repairs must submit forms and supporting documentation by either Nov. 30, 2020, or 30 days after the repair, whichever is later.

Those who wish to exclude themselves or object to the class action settlement must do so by Nov. 2, 2020. The final hearing is scheduled for Dec. 2, 2020.

Who’s Eligible

Current and former owners or lessees of model year 2015 through 2019 Ford F-Series trucks. A VIN lookup is available on the settlement website to determine whether your truck qualifies.

Potential Award

Up to $400.

  • Class Members who can show they paid for a door latch repair prior to May 4, 2020, can claim up to $400 in reimbursement for the repair and out-of-pocket expenses, such as towing charges or car rentals.
  • Class Members who can show they paid for the repair of their door latch between May 4, 2020, and May 4, 2021, can claim up to $200 in reimbursement for repairs and out-of-pocket expenses.
  • Class Members can also claim a $10 cash award for dissatisfaction with their door latch performance.
Proof of Purchase

The vehicle’s VIN is required, along with supporting documentation for repairs or out-of-pocket expenses, such as receipts or invoices.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

11/30/2020 *for repairs made prior to May 4, 2020*

6/3/2021 (estimated) *for repairs made between May 4, 2020 and May 4, 2021*

Case Name

Kommer v. Ford Motor Company, Case No. 1:17-cv-00296, in the U.S. District Court for the Northern District of New York

Final Hearing

12/02/2020

Settlement Website
Claims Administrator

Ford F-Series Door Latch Class Action Settlement
c/o JND Legal Administration
PO Box 91333
Seattle, WA 98111
1-833-900-1642

Class Counsel

Jeffrey I. Carton
Robert J. Berg
DENLEA & CARTON LLP

Defense Counsel

Peter J. Fazio Esq.
AARONSON RAPPAPORT FEINSTEIN & DEUTSCH LLP

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.

64 Comments

  • Alvin D. Zone March 27, 2021

    My 2007 Ford F-150 Truck back doors are stuck. Will not open at all . I will not let anyone ride in the back seats. If I have a reck .They will have a hard time getting out of my truck.

  • DESIREE MARSHALL March 10, 2021

    Please include me in a class action lawsuit. I had a ford expedition. That experienced the same issue. Dealer told me it would cost between 500-1000 dollars.

  • Mary Ann Connor February 22, 2021

    My Ford Escape 2015 has the same door issues. We found the drivers door open in the garage on cold mornings all winter. When parts were not available at the dealership they took our name and put it on a list. We were told if the door opened while the car was moving we’d be moved up the list. What a hoot! You can get your car fixed faster if the doors fly open while your driving! Doors were “fixed” and after another recall discovered only the front doors were fixed. Now the back doors need to be done.

  • Amy February 18, 2021

    My 2013 ford escape that I just financed on loan 1 year ago… broke down while driving due to a cracked flex plate. I was quoted $800-1000 due to how much labor (have to take tranny out) .
    My car is under 100,000 miles and 10 years… this is a part that shouldn’t have gone bad like ever. While looking this up , this seems to be another common malfunction. How many until you can file class action?

    I looked my.vin up. Has a 2nd recall for door latches. They were
    Replaced however another recall.

  • Tonya Pegel February 17, 2021

    I had a 2010 Ford Fusion. The driver side door will lock, but several years ago I had to start locking it manually as it wouldn’t lock with the auto key feature. It was going to cost me close to $240.00 to have it repaired. I choose to deal with the inconvenience.

  • Bertha Mason February 16, 2021

    My locks don’t work 2011 Ford Fusion. The Power Steering Assist has always came on, but they keep saying there is no recall. The door charm alarm comes on and show a car with doors open sign. They said there is no recall. They will not fix, but I feel they are at fault for these. I called when I first brought the car. They try to get me in to pay a diagnosis but they keep saying there is no recall??

  • Deborah Enyeart February 14, 2021

    I have a 2010 Ford Fusion. The driver side door will lock, but several years ago I had to start locking it manually as it wouldn’t lock with the auto key feature. It was going to cost me close to $140.00 to have it repaired. I choose to deal with the inconvenience. Anyone else have this issue with their 2010 Ford Fusion?

  • Annie February 10, 2021

    It’s not just issues with the F150. We have all Ford Vehicles and we’ve had problems with the same issue with the focus the we own. We’ve also had issues with the handle falling off.

  • Elise Peters January 28, 2021

    My 2013 expedition has this exact issue. When it’s cold, the light either stays on along with a warning that door is open, or will randomly go on and off. Thankfully I live in Phoenix where it doesn’t get that cold. But it has happened on multiple occasions. It’s difficult to drive at night with the interior lights going on and off and warnings that the door is not closed.

  • Pamsy January 27, 2021

    It’s not just the trucks that have a latch problem the cars have the same problem as well.

    • Elise Peters January 28, 2021

      I agree, my 2013 expedition has this exact issue whenever it is cold. Thankfully is rare in Phoenix. But the light will suddenly come in and say that door is not latched during cold weather.

      • Gatita March 9, 2021

        There is also this problem on older models. I have a 95 f150 that had this issue and it happened in cold weather.

  • Diane Bazemore January 27, 2021

    Have a 2006 ford for us the latch on the door hard to open .

  • Sandra Manning January 26, 2021

    Please add me

  • Sandra Manning January 26, 2021

    Please add me.

  • Marlena Hinkle January 23, 2021

    This just happened to my bosses truck door and he had to pay to get it fix and the ford dealership told him it was from change dropping in the door. When he told me that I was thinking so your change floats to the left and hits your door latch causing it not to move. I think ford dealership knows about this lawsuit and not telling the customers.

  • Paula Clark January 19, 2021

    I have a 2000 Ford Explorer and I have the same problem on the passenger side

  • Karen Wong January 18, 2021

    Please add me.

  • Angela jackson January 17, 2021

    Add me

    • Samantha linder February 17, 2021

      Please add me

  • Angela jackson January 17, 2021

    I had problems with my Ford Taurus please add me thank you

  • Gary Galeski January 12, 2021

    Please add me to the list. I had problems with the door locks on my Focus wagon

  • Michael Martin January 12, 2021

    I have a 2013 Ford Fusion which the lock did fail and door flug open. We just got off the hiway and my son was in the passenger seat. He was scared but fine,just received a nother notice that the replaced locks might be defective. I had to rent a car because they did not have part in stock. The Ford co. Said they would reimburse me and did not.

  • Mrs Michelle Clemmer Winchester January 5, 2021

    I have a similar issue with my 2019 Ford Explorer with the passenger door in cold weather.

  • Kathi Shepherdson January 1, 2021

    Hello,
    My door latch is ok Its my door handle on the front passenger side, i must of replaced it 10 times and always breaks within a week. I gave up paying for another and so now i have to lean over the console and open the door for the passenger. Pain in my neck!

  • Joe January 1, 2021

    Ford door latches have always sucked. I had a Mercury Sable wagon in the early 2000s that the doors wouldn’t close properly in the winter time, before getting rid of it there were several times I’d be holding the door closed while driving to/from work. Ridiculous.

  • Lourdes Vasquez December 31, 2020

    Not just these models. I had a 2000 explorer & door latch kept breaking. I had them replaced multiple times and it was a waste of time. Wouldn’t last a week. It was a constant issue. During the summer I would leave the window down & just put my arm through the window to open the door. During the winter I would have to get in through the back & climb over. I gave up & got rid of the damn thing..

  • Gentry-Monroe Marian December 22, 2020

    Add me

  • Dale Martin December 22, 2020

    My 2017 Ford Fusion had same latch problem. Only my door patch did fail on passanger side. I brought it in for repair had to pay for a rental (they won’t reimburse me) because they did not have part in stock. Now. I received another recall notice the latches they replaced might be defective also. Is this covered?

  • CHRISTINE GOUDIN December 20, 2020

    add me

  • Louis Amore December 20, 2020

    add me

    • Nicholas G Alandt December 25, 2020

      Hello,
      Please Add Me,

  • ROBERT J GOUDIN December 20, 2020

    add me too

  • Katrina Antu December 18, 2020

    I ha e a 2005 F150 latch problem

    • Rachel Jones January 1, 2021

      My dad had a 2006 one as well

  • Tina November 28, 2020

    My ford 2006 Ford Focus he’d door latch problems and made a clicking sound. The dealer told me it was nothing. Then it went away and came back a month later. I knew something was wrong with it so I retook extra care. I really would like to be reimbursed.

  • Patricia Jackson November 27, 2020

    Add my name to the F- 250 list. I have a 2017.

  • Phred November 20, 2020

    I am surprised my name did not show up on this one. No I do not own a Ford, but that never stopped the class action admins from throwing my name on class member lists where I was not a customer if the defendant. It has happened eleven times in just under three years.

  • Angel Viera November 20, 2020

    Please add me I have an f250 and have problem with latch

  • Tammy Nash November 13, 2020

    Add me please

  • Steven Coles November 11, 2020

    Add me

  • Tiffany Finch November 11, 2020

    Add me

  • Karen Wilson November 11, 2020

    Add me

  • Nettie Cochran November 7, 2020

    I have a 2008 crew cab a I have trouble with the latches on 2 front doors. I have always been a Ford person but with the lack of safty I’m turning to Chevy

  • Shamblese Miller November 7, 2020

    Add me I have 3 ford vehicles 2 of which have been affected by this issue

  • Dale Martin November 2, 2020

    I have a 2013 ford fusion we and the latches were recalled 2 times. I first latches opened on the highway while. My son was in the passager seat. After repaired we got another letter stating that batch might be defected ad well.

    I had to rent a car because the latches were not in stock, I was told it was reimburseable by ford, what a run around and I never got paid, ripped off!

  • Ranzella Lewis October 31, 2020

    I have a Ford F150 2007 and had the same problem what about people like us. My husband fixed it himself. This is so not fair. Smh.

  • Sheryl Eddy October 29, 2020

    Add me

    Can we do it for the Ford Fusion, I literally have to change my door handles every year

  • Sandra Jochumsen October 27, 2020

    Help. I have a 2006 Ford Escape & have of for new latch assembly. Now it’s doing the same thing, again. Any help for me?

  • Danni Dilworth October 27, 2020

    My parents had issues with their back door latches on their 1999 Ford F-150’s So this issue should also cover models older than 2015.

  • Darlene Fuson October 23, 2020

    My son has a 2001 F150 and has had nothing but problems with the latches and locks, also door handles breaking off. The rear door latches dont catch and close fully unless you slam the door hard so that the front doors will close and latch properly!
    Just a FYI! This is a long going problem it seenms!
    Thank you for listening!

  • Kolu Vezele October 22, 2020

    Please add my name

  • Mary Junod October 22, 2020

    I had a F-150 ford pickup. Always had trouble with the locks. Please add me

  • Scott L Whitehill October 22, 2020

    Scott L Whitehill
    2018 F-150 Supercrew Fx4.
    Omaha, Nebraska

    Have not had the repair service performed

  • John Hill October 22, 2020

    Please add me

  • Mark Roberts October 22, 2020

    2007 F150, Super Crew,,,A-frame is aluminum,,, Ford tuff is B.S.!!! After A-frame broke, also will not startup anymore. False advertising, is the samething as lieing!!!

  • Linda Navarra October 22, 2020

    This just happened to my 2014 Ford Explorer. Is there any thing in the works for Explorers? I had an issue with a 2004 that I no longer own also.

  • Betty Hamlin October 20, 2020

    I have a 2004 F150 I sent it yo ford dealership for repair they can’t figure out why the vehicle won’t stay running when accelerating the truck dies
    Ford dealer said buy New Motor. Was there problem with motor in the past

  • Kenneth hall October 19, 2020

    I have a2003 Ford ranger that the door Door latches suck They rattle go on down the road and have ever since I heard the truck There’s nothing you can do about it they will not close and they are from the original vehicle when I first was made so I think they need to go back on the years because my don’t life is sucks bad

  • Red Hoffman October 17, 2020

    This is horsecrap. I had a 2005 E350 passenger van and 4 of the 6 doors had latch problems and in one case it cost me over $300 just to get the rear doors open so that we could get my electric wheelchair out of the back. The doors opened fine when the wheelchair was loaded, but when I got to the VA for my appointment, I could not open the door which in turn made me miss a lab and doctor appointment. I even tried to contact AAA, but they said they only handled the vehicle…not the contents. I argued that the latch was the problem, but they were of no help. I contacted Ford and was told that there was no recall for the problem, but my online research led me to a slew of Ford vehicles with the same problem. I think this problem should include older models where there were out-of-pocket expenses involved with repairing the problem.

  • Dan October 16, 2020

    I run a fleet of 10 to 12 trucks and it cost me $ 1300 – $$ 2000per day to have ford keep a single truck for repair , so big deal ford may have payed for the repair but I’m still out a days pay .

  • Sheila October 13, 2020

    2007 Ford F-150 Super Crew has the same problem. This should include more years. I incur this problem every winter and have for years. I have to get out of the truck to try to get the latch unlocked and play with the outer handle. Have almost fallen on the ice and snow trying to get this to work properly. Door latch on passenger’s side is also faulty. Passengers have to push the door forcefully to get out or I have to get out of the driver’s side and open the passenger door. Please include more years and add if 2007 is covered. Thanks.

  • LSaxton October 13, 2020

    2007 F150 supercrew ford door latches froze in cold weather, and locked me out when drive side when door shut while vehicle running. latch would not release. had to us my code to get back while running, and worse when I drove away, the door opened, door latch was stuck open I almost fell out of car, save my seatback catching me when door swung open and would not re-latch while driving. could have caused a wreck.

  • lt Saxon October 13, 2020

    2007 F150 supercrew ford door latches froze in cold weather, and locked me out when drive side when door shut while vehicle running. latch would not release. had to us my code to get back while running, and worse when I drove away, the door opened, door latch was stuck open I almost fell out of car, save my seatback catching me when door swung open and would not re-latch while driving. could have caused a wreck.

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