Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
UPDATE:
- This case was dismissed July 26, 2021.
Wyndham timeshare owners have filed a class action lawsuit against the company, accusing it of lying to customers about benefits and subjecting them to aggressive marketing tactics to get them to purchase useless points.
In the most recent Wyndham Vacation Resorts class action lawsuit, timeshare owners David and Thea DuBose say the company defrauds customers both before they sign on to a timeshare and after they have already purchased one.
They claim the company touts that the timeshares are offered at attractively low prices and destinations around the world will be available to timeshare owners. However, the customers say that in reality, it is almost impossible to book a stay at one of Wyndham’s destinations, and it would be cheaper to pay cash for a vacation.
The DuBoses are Georgia residents who say they made their purchase of a Wyndham timeshare on June 23, 2016, in Florida.
They say that while they were on vacation in Panama City, Florida, a Wyndham representative offered them a gift card and encouraged them to attend a timeshare sales presentation.
They explain that they were told the meeting would last only 90 minutes, but instead, the meeting lasted almost all day.
Additionally, a Wyndham sales representative was supposedly assigned to sit with them “on a one-on-one basis” throughout their time at the resort.
Allegedly, the company made a range of fraudulent sales pitches, telling the couple they would “never have to pay for another vacation for the rest fo their lives,” and would save tens of thousands of dollars.
They say the representatives told them they would have access to resorts around the world, particularly at the new Rio Mar, Puerto Rico, resort.
The couple goes on to say they were told they would be able to leave their timeshare to their children.
They were also supposedly told they could resell their points or could make money from the points by renting them.
Allegedly, after being made these offers, they were informed that the offers were being made for one day only.
However, the DuBoses say the offers were misleading for a range of reasons.
They state that points expire annually if they go unused, and timeshare owners are charged maintenance fees that increase regularly. Also, significantly, using their Wyndham points is more expensive than booking a vacation through another, non-Wyndham company.
They also state that frequently, many destinations are not available to timeshare owners because most of the resort space is not given to timeshare owners to use.
The Wyndham timeshare false advertising class action lawsuit says these misrepresentations are the same ones fed to many other customers during the timeshare purchasing processes, even after they purchase.
The DuBoses cite complaints made by other customers, including customers who say they were subjected to extensive pushy sales tactics after they purchased their timeshares.
Allegedly, when they visited resort locations, the customers were required to attend “Owner Update” meeting to access certain amenities. They were allegedly told these meetings would last only 90 minutes, when they really lasted all day.
The Wyndham timeshare owners say that instead of mere updates, these meetings were an effort to get timeshare owners to shell out more money for more points or to access various amenities.
Customers say they felt cornered into buying more points and spending more money because the company made concerted efforts to prevent them from leaving the meetings, and made sure the customers had spent a certain amount of time at the meetings to receive benefits.
Previously, the DuBoses filed a class action lawsuit against Wyndham over these claims in Illinois, but it was dismissed because the court determined that the couple lacked jurisdiction in Illinois.
Now, the couple has filed in Delaware and assert that their claims are timely, per the terms of their contract with the company.
This is not the first time Wyndham has faced claims that the company misleads and takes advantage of customers.
In February, customers filed another Wyndham class action lawsuit similar to the DuBoses’.
Have you ever had a timeshare? Did you have a good experience? Tell us in the comments below.
David and Thea DuBose are represented by Herbert Mondros of Margoolis Edelstein; Howard B. Brossnitz of the Law Offices of Howard B. Prossnitz; and Adam Szulczewski.
The Wyndham Timeshare Marketing Tactics Class Action Lawsuit is David DuBose, et al. v. Wyndham Vacation Resorts Inc., Case No. 1:20-cv-01118-UNA, in the U.S. District Court for the District of Delaware.
Read About More Class Action Lawsuits & Class Action Settlements:
Wise Foods Class Action Lawsuit Says Cheddar and Sour Cream Chips Are Artificially Flavored
Navajo Nation Files Lawsuit Over Arizona Vote-By-Mail Deadline
Exxon and PBF Energy Reach $4.4M California Wage and Hour Settlement
404 thoughts onWyndham Timeshare Class Action Lawsuit Alleges High-Pressure Sales Tactics
Include me, PLEASE
Please add me. We stayed in Daytona 2020 of March took 80 dollars. For the time share. And then here really pressured to buy. Never again will we stay at a Wyndham!!
I have been with WorldMark, part of Windham. I purchased 8,000 points back in the 1990’s. Aftyer moving from the Northwest, and living in Florida, it is impossible to use these points, but have to pay quarterly dues (fees). I have been trying for years to get rid of these points which they should be happy to get them back if they were worth anything. Obviously they are worth nothing, but so long as I own them, I must pay the quarterly assessment.
Ya wanna but 8,000 points?
Please add me same thing happened to me
YES!!
I attended a time share presentation. We were lied to about pretty much everything. We were told that the application wouldnt effect our credit. It did. Then we noticed that we were both approved for a credit card thru them that we never applied for. They literally would bot take no for an answer until we asked for a supervisor. The supervisor apologized & said we wouldnt see anything on our credit. Please sign me up.
How do we get added to this lawsuit?
Please add me. We were sucked into purchasing a Wyndham timeshare. They were like vultures that would not go away. They made promises that weren’t true, then nickled and dimed you to death afterwards.
We attended a Wyndham Time share meeting in Las Vegas. We purchased their Special program that was a certain number of points to use within a term and if we chose to sign up later the amount we paid would go towards a permanent point base. We were told after points we purchased were good for 3 years. Originally it was 2 years but because of our situation we were going to be given 3 years. All the paperwork was to be faxed over to Florida with a note extended our points to 3 years.
1.) Every time I tried to book somewhere; it was either unavailable or not permitted on our points.
2) Finally tried book and said points were expired. I called and called and finally the only outcome was for me and my family to make a trip on the last week the points were available and ask to extend the points for a few days.
They ended up booking us in 2 different resorts for the same 2 weeks to eat up all the points we had purchased.
3)Units we stayed in were dirty and stinky. Toilets were backed up and smelled like raw sewage. They said it was the A/C filters; then the garbage disposal, and then the washer…..Terrible. I’m glad we didn’t commit. I could book the same vacation at the same resort for far less than I paid for the points. It’s
yes, similarly my husband and I purchased under false information regarding maintenance fee cost and availability in 1996. We purchased more in 2008 because we were told that the previous contract was not done correctly and we would not be able to leave it to our children equally to share because of something their company prepared incorrectly. We continue to have to attend the meeting that last longer than the promised time while on vacation and do not learn of anything new with the company other than being pressured into buying more points to give us a better chance of making desired reservations.