Grand Caribbean Cruises Sends ‘Annoying’ Prerecorded Messages, Alleges TCPA Class Action

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Caribbean Cruise Prerecorded Messages Class Action Overview:  

• Who: A Florida woman who says she received just one too many of those “dream cruise” messages from Grand Caribbean Cruises, Inc. 
• Why: In a class action lawsuit, the woman claims that she and other consumers did not consent to receive prerecorded messages from Grand Caribbean Cruises.  
• Where: A complaint was filed in Florida federal court.  

A Florida woman says that she and other consumers were peppered with unwanted prerecorded messages sent by Grand Caribbean Cruises in a class action lawsuit lodged against the company last week.  

Lead plaintiff, Jacqueline Barney, wants to represent a nationwide Class of consumers who received unwanted calls from Grand Caribbean Cruises. She accuses the cruise line of making telemarketing calls without first getting the consent of recipients, a violation of the federal Telephone Consumer Protection Act, or the TCPA.   

Barney says that she received a telemarketing call from Grand Caribbean Cruises in January. She says she knew it was a prerecorded message — “Richard” allegedly called her offering a “Bahamas Dream Cruise.”  

The plaintiff says she never consented to prerecorded marketing messages from Grand Caribbean Cruises. She accuses the cruise line of invading her privacy with the disruptive and aggravating call.  

The class action lawsuit also claims that Grand Caribbean Cruises violated the TCPA. The TCPA is a federal law meant to protect consumers from unwanted telemarketing calls and texts. The law requires telemarketers to first obtain consent from consumers before sending an advertising message.  

Further, the law restricts the use of prerecorded messages, like the “dream cruise” message Barney says she received from Grand Caribbean.  

Barney wants to represent consumers nationwide who received such telemarketing messages without consent. She wants to stop Grand Caribbean Cruises from continuing to send the prerecorded messages. She is also seeking damages under the TCPA — which can run up to $1,500 per call made in violation of the law.  

In May, an Illinois federal judge approved a class action settlement which saw Caribbean Cruise Lines and advertising companies pay $76 million to consumers who were victims of a robocall scheme promoting free cruises.

Did you receive a “dream cruise” call from Grand Caribbean Cruises? We want to hear from you! Tell us about it in the comment section below! 

The plaintiff is represented by Manuel S. Hiraldo of Hiraldo PA, Michael Eisenband of Eisenband Law, PA, and Ignacio J. Hiraldo of IJH Law.  

The Grand Caribbean Cruise TCPA Class Action Lawsuit is Barney v. Grand Caribbean Cruises, Inc., Case No. 0:21-cv-61560-RAR in the U.S. District Court for the Southern District of Florida.

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