Jessy Edwards  |  August 2, 2021

Category: Legal News

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tickets to Tokyo olympics, Tokyo olympics 2021 Olympics Tickets Refund Lawsuit
(Photo Credit: Karolis Kavolelis/Shutterstock)

Olympics Tickets Refund Lawsuit Overview:

  • Who: The official Tokyo Olympics tickets reseller is asking for a class action filed by ticket purchasers to be dismissed.
  • Why: The ticket reseller offered 75% cash refunds or full credit refunds, but the plaintiffs are asking for full cash refunds. The reseller is calling the lawsuit a “shakedown” for more money.
  • Where: The case is being heard in a federal court in New Jersey.

The official reseller of tickets to the Tokyo Olympics has asked a judge to throw out a class action lawsuit claiming it should give customers full refunds after they were banned from attending the 2021 games due to the pandemic. 

CoSport on Wednesday asked a New Jersey federal judge to throw out claims from plaintiffs who believe they’re entitled to full refunds, Law360 reported.

Plaintiffs Suzanne Caruso, April Adams, George Peaslee, Jared McCallister and Tiffany Loya say they should get complete refunds under CoSport’s terms and conditions after they were unable to attend the Tokyo games in person due to COVID-19 mandates. 

One plaintiff said she bought the “Tokyo 2020 Olympic Games SS Package” from CoSport for $16,375, which included tickets to see athletics, volleyball, diving and more. After the ban, she only got a 75 percent refund.

However, CoSport argued that the lawsuit was a “shakedown” for more money, after the company already paid out more than $23.2 million in refunds. 

“While CoSport undoubtably sympathizes with and shares plaintiffs’ frustration at not being able to attend the Tokyo Olympics, there is simply no plausible claim of wrongdoing here, and this lawsuit is nothing more than a shakedown for additional funds never promised or contractually owed by CoSport,” the company told the judge.

CoSport argued that its terms and conditions clearly state that it does not have to give its customers a full refund under the circumstances.

It points to the agreement, which says it is “not responsible for circumstances that may arise… that may make it inconvenient or impossible for customer to travel or use the product(s),” including “acts of government or other authorities… epidemics, quarantines, medical or customs regulations.”

CoSport was appointed by Tokyo 2020 as the only authorized ticket reseller for the U.S. After spectators were banned in Tokyo, the company offered a cash refund of 75 percent or a full credit refund. 

This is not the only company facing a lawsuit over coronavirus event cancelations. As of April 16, consumers who purchased tickets from Vivid Seats for events that were canceled due to the coronavirus pandemic may be eligible to benefit from a $7.5 million class action settlement.

Read our complete guide to coronavirus lawsuits & legal issues here.

Do you think CoSport should give customers a full refund? Let us know in the comments. 

The plaintiffs are represented by Jacob M. Polakoff and E. Michelle Drake of Berger Montague PC and Brian W. Warwick and Janet R. Varnell of Varnell & Warwick PA.

The CoSport Refund Class Action Lawsuit is Suzanne Caruso et al. v. Jet Set Sports LLC, d/b/a CoSport, Case No. 3:21-cv-09665, in the U.S. District Court for the District of New Jersey. 


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3 thoughts onOfficial Tokyo Olympics Ticket Reseller Asks Judge to Drop Full-Refund Case

  1. AGNES says:

    Add me please

  2. Renae says:

    Add me please

  3. Al O says:

    It was not Tokyo 2020 that made CoSport the exclusive Olympic ticket agent for the US, it was the USOC. CoSport has been the only company licensed and allowed by the USOC to sell Olympics tickets in the US since the 2002 Salt Lake City games. There have been numerous complaints about their business practices over the years, but their owner also contributes millions to the USOC. Google CoSport and Sead Dizdarevic.

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