Ring Camera Class Action Says Security System Hacked

A class action lawsuit claims that Ring home security systems are vulnerable to hackers and aims to hold Ring LLC liable for lax security standards.

The Ring security system hacking class action lawsuit was filed by John and Jennifer Politi who say their Ring security system was hacked, which left them feeling terrified and vulnerable.

The Politis state that the hacking occurred because Ring uses insufficient security systems to protect users.

The couple say they purchased a Ring doorbell around a year and a half ago from a local store, and then followed the purchase with Ring cameras for the inside and outside of their house. Allegedly, to use the devices, they had to create Ring accounts. 

According to the Ring class action lawsuit, on Dec. 9, 2019, the Politi’s son told them he heard a male voice “calling out from the first floor asking if anyone was home.”

Allegedly, Mr. Politi could not find an intruder, and assumed that the voice had come from their neighbor’s house. However, the next night, the children claimed they heard a male voice humming an ominous tune.

The parents then heard sounds themselves — first they heard a siren from the first floor, and then a male voice calling to Mr. Politi saying “What’s up, bro?” and instructing him to “Come here.” 

At this point, the plaintiff says he realized that the voice, music and siren were coming from the Ring indoor camera. Mr. Politi says he unplugged the device. 

The Ring class action lawsuit claims that the Politis later discovered that the lights on the device indicated the camera was being accessed, and recalled seeing the lights in the past.

Mr. Politi said he contacted Ring about the problem and was instructed to change his password. Allegedly, he posted a message on the “Ring Neighborhood” social media site to warn other customers that their systems could similarly be hacked. However, Ring reportedly removed Politi’s message. 

The Ring class action lawsuit asserts that the Politi children are still traumatized from the event. 

The Ring camera class action lawsuit argues that Ring does not have adequate security measures in place to prevent their home security measures from being hacked, though Ring advertises the company’s commitment to security.

The Politis say that they and many other customers would not have used Ring had they known the security behind the product was insufficient and could be exposed to hacking.

Customers have filed similar Ring security class action lawsuits in the past, claiming their systems were hacked.

Have you experienced hacking problems with your Ring devices? Let us know in the comments below.

The Politis are represented by Todd D. Carpenter, Gary F. Lynch, Edward Ciolko, and Kelly K. Iverson of Carlson Lynch LLP.

The Ring Security Hacking Class Action Lawsuit is John and Jennifer Politi, et al. v. Ring LLC, Case No. 2:20-cv-01034, in the U.S. District Court for the Central District of California.

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