Abraham Jewett  |  November 7, 2022

Category: Legal News

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Unsolicited texts, calls class action lawsuits overview: 

  • Who: Consumers recently filed several class action lawsuits against companies, including Marriott Vacations, Oral-B and Hallmark, claiming they sent unsolicited telemarketing text messages. 
  • Why: Consumers argue the unsolicited texts violate the Telephone Consumer Protection Act, and in the case of Hallmark and Marriott Vacations, were sent to consumers with numbers listed on the National Do Not Call Registry
  • Where: The class action lawsuits were filed in Florida, Texas and Connecticut federal courts. 

Consumers filed several class action lawsuits recently against companies accused of unlawfully sending unsolicited telemarketing calls and texts to consumers, including those with numbers listed on the National Do Not Call Registry

Consumers behind the class action lawsuits claim the companies violate the Telephone Consumer Protection Act (TCPA), invading their privacy and acting as a nuisance, among other things. 

Marriott Vacations accused of repeatedly contacting consumers without consent

Earlier this month, a consumer hit Marriott Vacations with a class action lawsuit, arguing the company violated consumers’ privacy by repeatedly contacting them with unsolicited telemarketing calls. 

The consumer behind the class action lawsuit claims Marriott sends unsolicited telemarketing calls to individuals who did not consent to receiving them and who have their numbers listed on the National Do Not Call Registry.

Marriott is accused of violating the TCPA and causing “aggravation, nuisance and invasion of privacy” for consumers. 

“In Defendant’s overzealous attempt to market their services, it placed phone calls to consumers who never provided consent to call and to consumers having no relationship with Defendant,” the Marriott Vacations class action states. 

Oral-B sent unlawful, unsolicited promotional text messages, class action says

Meanwhile, a consumer hit Oral-B with a class action lawsuit last month, arguing the company violates state and federal law by allegedly sending unsolicited promotional text messages to consumers

The consumer behind the class action lawsuit argues they never consented to receiving the promotional messages from Oral-B, which she claims violate the TCPA and the Florida Telephone Solicitation Act.

The consumer accuses Oral-B of causing harm to consumers, including through alleged “violations of their statutory rights, statutory damages, annoyance, nuisance and invasion of their privacy.” 

Hallmark accused of ignoring opt-out requests for telemarketing text messages

Also last month, an individual filed a class action lawsuit against Hallmark for allegedly repeatedly sending telemarketing text messages to consumers who have attempted to opt out of receiving them.  

The consumer behind the class action lawsuit argues Hallmark sent the unsolicited texts to individuals who have their numbers listed on the National Do Not Call Registry and continue to send the messages even after people attempt to opt out.

“Plaintiff has repeatedly asked Hallmark to ‘Stop’ messaging him; however, Hallmark ignored the requests and proceeded to place repeated additional telemarketing text messages to Plaintiff,” the Hallmark class action states. 

The consumer also accuses Hallmark of invading the plaintiff’s privacy and using their telephone data, phone storage and battery life. 

‘Wolf of Wall Street’ author asks judge to dismiss TCPA claims 

Jordan R. Belfort, author of “The Wolf of Wall Street,” asked a federal judge in Florida to dismiss a class action lawsuit accusing his company, Global Motivation Inc., of breaking the law by allegedly sending unsolicited text messages to consumers without their consent. 

Belfort argues the consumer behind the class action lawsuit failed to show Global Motivation sufficiently harmed him with the unsolicited texts. 

The consumer, meanwhile, argues Global Motivation and Belfort violated the TCPA by allegedly sending the telemarketing messages without abiding by “the requisite policies and procedures and training” required by law. 

The consumer also accuses Belfort of having a “direct, personal participation” in sending the allegedly unlawful text messages. 

“On information and belief, Belfort had direct, personal participation in the transmission of the text messages to Plaintiff and the class members,” the “Wolf of Wall Street” class action states.

Have you received telemarketing messages without your consent? Let us know in the comments. 


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136 thoughts onCompanies face recent class action lawsuits over unsolicited texts, calls

  1. Petra Lopez says:

    Hello, I live in California and receive so many texts and calls , and emails. I have screenshot them and it’s very annoying when you see it says United States and it’s a voice call. Please someone help. Thank you

    1. Debbie Boyko says:

      I have received many phone calls and they keep coming in add me to your list

  2. Samantha says:

    I have received SOOOO many calls! Even if I “block” these callers, they just use different numbers to call and harass me. I even once called back a “missed call”, because I was waiting for a call and the lady that answered said that i had called her. When I explained I couldn’t have possibly, that i had been sitting here and never touched my phone. I then called the phone company who said that there are scammers copying numbers to use as their own. So it shows up as my number when scammers call other people, when its not even me calling. SOMETHING needs to happen to companies to hit them where it hurts, to make them STOP all this phone harassment!!!

    1. Susan says:

      I have had the same experience. It is frustrating.

      1. Athea Armstrong-Wilson says:

        Yes yes yes me too! You get a text…..”reply N to stop receiving texts from us….. blah blah blah” and I do so… but then the very same company hits me up AGAIN, but from a different phone number! And it’s a rather local business here in town! That sells pot! My goodness gracious, come on!

  3. SUSIE LANCASTER says:

    MY PHONE READS “SUSPECTED SCAMMER” OR “SUSPECTED SCAM” I DO NOT ANSWER BUT HAVE TO GET UP OR STOP WHAT I AM DOING TO SEE IF IT IS A LEGIT CALL. VERY ANNOYING. I CANT EVEN TAKE A NAP IN MY OWN HOUSE WITHOUT BEING DISTURBED OR AWAKENED.
    I HAVE BEEN ON THE DO NOT CALL IST SINCE IT BEGAN.

    1. Anita Johnson says:

      I have family over eighty yrs. old who receives 40 phone calls a day when answered they ask all of her personal information and offer to get her better medicare coverage. We can’t block or stop the calls even though we made fraud reports to FCC. It is driving her and me crazy. What can we do. Is there a class action law suit I can sign up for that addresses this situation?

  4. Linda Souders says:

    Please add me to the lawsuit. I get as many as 20 calls a day. I am registered on the DNC website. I have asked these companies to stop calling me, especially the ones who want to extend the warranty on my car, and my reply is, I don’t have a car. There’s another company that calls me and they say, that They are returning my call so that I can qualify for Social Security??

  5. Kimberley Fredrick says:

    I received ringless voicemails for the Camp Lejuene class action which I’m not a participant in. I also received calls from Credit National Assist which I never reached out to that company either. Please add me!

  6. Casey says:

    Ive been receiving calls and text like these for over four years now after being listed as not to contact anymore…

  7. Christopher Bolstad says:

    Add me I get texts still daily

  8. Karen Nims says:

    Please add me. For about 8 months I get about 8-10 calls a day and their name is listed as SPAM RISK I would never answer a phone call like that. The main thing is they use a different for each of the calls. I have turned then over to the Do not call registry 2 times and also listed all their phone numbers. Doesn’t stop them they keep using new numbers and keep calling.The only thing I can do is turn my ringer off.
    I also get calls all the time about Medicare and Medicaid. I have NOT signed up for any of them.

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