Anna Bradley-Smith  |  November 9, 2021

Category: Legal News

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comcast robocall class action lawsuit
(Photo Credit: Joshua Rainey Photography/Shutterstock)

 Comcast Robocalls Class Action Lawsuit Overview: 

  • Who: Comcast is facing a class action lawsuit for allegedly robocalling noncustomers.
  • Why: Channel Aweau alleges the company called her repeatedly since Oct. 2020 despite her not having an account and telling the company to stop.
  • Where: The case is pending in Philadelphia.

Comcast illegally robocalls to noncustomers invading their privacy, even after it has been told to stop, a new class action lawsuit alleges.

Lead plaintiff Channel Aweau alleges in the lawsuit that since Oct. 2020, the telecommunications giant has repeatedly sent her robocalls about an account that does not belong to her, violating the Telephone Consumer Protection Act (TCPA).

She is suing on behalf of anyone in the US who has received a robocall from the company in the last four years, and seeks $500 for each call and $1,500 for each call made knowingly in violation of the TCPA.

In the claim, Aweau says she is not, and has never been, a Comcast customer and did not provide any consent to receive calls from the company.

“On numerous occasions, Ms. Aweau informed Comcast that it was calling the wrong number and asked Comcast to stop calling her,” the claim alleges. “Comcast stated that it marked her number as ‘do-not-call’ and promised Ms. Aweau that the calls would stop.”

Despite this, Aweau says Comcast nevertheless continued to call her.

Comcast Aware of Robocall Problem, Claims Class Action Lawsuit

The plaintiff alleges that Comcast is aware of the problems with its system resulting in the improper calls, adding that the company has been sued multiple times for the same thing.

She says Comcast caused harm to her and other people it sent robocalls to, including lost time tending to and responding to the unsolicited calls, invasion of privacy and nuisance.

Comcast is also fighting off claims from customers that it fails to tell consumers how long it will maintain their personally identifiable information.  

Have you ever received a robocall from Comcast? Let us know in the comments section below!

The plaintiff is represented by Max S. Morgan and Eric H. Weitz of The Weitz Firm, LLC.

The Comcast Robocall Class Action Lawsuit is Aweau v. Comcast Corporation, Case No. 211100417, in the Philadelphia County Court of Common Pleas Civil Trial Division.


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101 thoughts onComcast Illegally Robocalls Noncustomers, Invading Their Privacy, Class Action Alleges

  1. Beatriz Gonzalez says:

    I never pick up unknown numbers. I receive a robot call voicemail from Comcast, which I never had an account with and it’s not available in my district selling a deal. I also have my cell on DNC list.

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