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Timeshare Rental Company Robocall Class Action Lawsuit Overview:
- Who: Timeshare rental company, Vacation Experts has been hit with a TCPA class action lawsuit.
- What: Consumers allege the company violated their privacy and harassed them with repeated robocalls.
- Where: The lawsuit seeks to represent consumers nationwide.
Timeshare rental company, Vacation Experts International, LLC, violated consumers’ privacy and harassed them with repeated robocalls, violating the Telephone Consumer Protection Act (TCPA), a class action lawsuit alleges.
The lawsuit was filed in Connecticut by lead Plaintiff Leonel Costa, who says that Vacation Experts repeatedly called him to market its timeshare rental services using pre-recorded telemarketing calls “in plain violation of the Telephone Consumer Protection Act.”
The TCPA generally prohibits robocalls to cell phones and home phones.
Costa and other consumers have been harmed by the company “because their privacy has been violated, they were annoyed and harassed, and, in some instances, they were charged for incoming calls.”
“Plaintiff and the Class Members were also harmed by use of their telephone power and network bandwidth and the intrusion on their telephone that occupied it from receiving legitimate communications,” the claim alleges.
Timeshare Rental Co Peppers Consumer With Robocalls
Costa says that he received at least fifteen telemarketing calls from the company between February and December 2019. Then, in 2020, he was called again in January and October. In 2021, he was called again between January and April.
The calls all solicited Costa, who says he had never done business with the company, to Vacation Experts timeshare rental services, the claim explains, adding that he had never given his prior express written consent to receive the calls.
The class action says that Vacation Experts calling conduct has been widespread, and that The Better Business Bureau has received several complaints about the company.
Costa wants to represent anyone in the US who has received a robocall from Vacation Experts. He is suing for violations of the TCPA and seeks certification of the Class, injunctive relief, $500 for each violation of the TCPA and $1,500 for each knowing or willful violation, and a jury trial.
Recently, a $6.4 million deal was reached in a Federal Trade Commission (FTC) case against five Florida-based companies and two executives over the millions of illegal robocalls made to consumers falsely advertising “free cruises.”
Have you ever received a robocall from Vacation Experts or another timeshare rental company? Tell us about it in the comments section below!
Costa is represented by Anthony I. Paronich of Paronich Law, P.C.
The Timeshare Rental Robocall Class Action Lawsuit is Costa v. Vacation Experts International, LLC, Case No. 3:21-cv-01265 in the U.S. District Court for the District of Connecticut.
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24 thoughts onTimeshare Rental Company Violates, Harasses Consumers With Robocalls, Class Action Alleges
Add me please
I’m an member of Diamonds resort staycation, just about two weeks ago I was called asking to by my timeshare, I asked how they knew and he said it’s in their database. WTH
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