Whirlpool refrigerators class action lawsuit overview:
- Who: Plaintiffs Stacy Costa, Nathaniel Guerrero and Missy Robinson filed a class action lawsuit against Whirlpool Corp.
- Why: Certain Whirlpool refrigerators allegedly have defective wires that can fray or break, causing a potential safety hazard.
- Where: The Whirlpool class action lawsuit was filed in Delaware federal court.
Whirlpool Corp. faces a class action lawsuit alleging it manufactured and sold Whirlpool refrigerators with defective wiring that can pose a safety hazard.
Plaintiffs Stacy Costa, Nathaniel Guerrero and Missy Robinson filed the Whirlpool class action lawsuit on behalf of themselves and others who purchased certain French-door or side-by-side-style Whirlpool, KitchenAid and Kenmore refrigerator-freezer combinations with defective wiring.
They allege the Whirlpool refrigerators contain defective wires that are intended to flex when the door is opened and closed. However, the class action lawsuit alleges, the wires are made with materials that cause them to fray or break quickly with normal use, rendering many of the refrigerators’ functions useless.
“Moreover, the broken and frayed wires create a safety hazard due to the presence of exposed, live wires,” the plaintiffs allege. They claim the refrigerators defective wires issue often manifests within a few years of purchase.
Whirlpool has known of the refrigerators defective wires problem for at least a decade, as indicated by consumer complaints on social media and public forums, the Whirlpool class action lawsuit claims.
“Those complaints also necessitated Whirlpool’s communications with repair technicians and service representatives about the [refrigerators’ defective wires], which further evidences Whirlpool’s awareness of the problems,” the plaintiffs allege.
Plaintiffs say refrigerators defective wires issue is ‘irreparable’
The alleged Whirlpool refrigerators defect is “irreparable,” according to the Whirlpool class action lawsuit. The only way to restore functionality to the refrigerators is to install replacement doors, which also contain defective wires that will fail prematurely, the plaintiffs say.
Consumers seeking replacement doors are often required to wait months for their Whirlpool refrigerators to be repaired, if the replacement doors are available at all. When new Whirlpool refrigerator doors are available, the replacement door may cost more than $1,200, the plaintiffs say.
“As a result, most consumers are forced to purchase an entirely new refrigerator,” the class action lawsuit says.
The class action lawsuit asserts claims for breach of express warranty, violation of the Magnuson-Moss Warranty Act, unjust enrichment, common law fraud, negligent misrepresentation and violations of California, Florida and North Carolina laws.
Last year, another class action lawsuit claimed the company sells certain Whirlpool refrigerators with a defect that renders them unable to maintain a cool temperature.
Have you purchased Whirlpool refrigerators that failed prematurely? Tell us about your experience in the comments.
The plaintiffs are represented by Scott M. Tucker, Timothy N. Matthews, Zachary P. Beatty and Marissa N. Pembroke of Chimicles Schwartz Kriner & Donaldson-Smith LLP
The Whirlpool refrigerators class action lawsuit is Stacy Costa, et al. v. Whirlpool Corp., Case No. 1:24-cv-00188-UNA, in the U.S. District Court for the District of Delaware.
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301 thoughts onWhirlpool class action alleges several refrigerator brands house defective wires
Bought a refridgerator 4 years ago. wires in door are broken. 900 to replace the door plus labor. Model WRS571CHIHZ01 My repair guy said there is a law suit because whirlpool has known about this for 10 years.
I bought a whirlpool refrigerator 2 years ago brand new and it’s been nothing but a nightmare . Its constantly making god awful noises and stops freezing and cooling causing me to get repairs that aren’t covered and they say” nothings wrong with it” well then WTH ! Why does it keep doing it ? Unplug and plug back in! Really!!!!’ Awful awful purchase. I HATE WHIRLPOOL AND WILL NEVER BUY AGAIN AND THE CUSTOMER SERVICE ARE LIARS
Did I miss something? Where the hell is the link to the actual lawsuit with required information such as appliance years and model numbers? Don’t just report that it exists. Do the whole job guys, come on!
Bought a refrigerator 2 years ago. Bought an extra service contract and have had the repair company out 6 times already. They have changed many parts and still it has issues. The refrigerator temp has to be set on 33° for it to be cold enough on top shelves any other shelves I throw out food because it is not cold enough. Then the freezer was not cold enough threw out food multiple times. I get the run around by whirlpool constantly. This refrigerator is horrible. I want my money back from the service contract and compensation so I can buy a refrigerator not whirlpool. Whirlpool is horrible. I also have a dishwasher brand new needed a new motor. What is going on whirlpool. You need to make this right. Refrigerator model number : wrs571cihz04. Is this refrigerator in this claim. I would like to be in this lawsuit.
Whirlpool needs to make this right. My refrigerator is still not right and the repair service is coming again next week. And whirlpool keeps doing nothing.
Had this exact problem on whirlpool fridge about 4 hrs old .Estimate to repair $1000 for part (freezer door) plus labor. Replaced with GE sxs fridge.
I recently bought one and since the day I got it, I’ve been worried that it will breakdown because it makes a lot of different grinding noises all day and some get very loud. Does this law suit include my refrigerator?
I guess I was luckier than most. My refrigerator lasted a few years until unrepairable wires broke, need a new door now.
Bought a Whirlpool refrigerator, nothing fancy in May ‘19. This past month everything was freezing in the bottom half. Tried adjusting cooling, nothing helped. Replaced it this week April ‘24. Lasted Less than 5 years!
Had wiring issue with whirlpool refrigerator. They would not take care of. Wires broke. Would like to recoup something here.
I bought a Whirlpool refrigerator in the copressorAugust 21, 8 months later the compressor went out and it took 3 months to get it replaced. Six months later the ice maker quit and it took 2 months to get repaired, six months later the ice maker quit again, started working on its own 1 day before tech came. three months go by and ice maker quit again, tech came and said it was a wiring problem and that the door needed to be replaced at parts cost of $900 plus labor if they could get a door
Purchased KitchenAid refrigerator in 2021 from Costco started using it in 2022, just a month ago it stopped working 2024. Technician said motherboard, which wasn’t the issue, Allstate Protection Warranty said they would pay for parts, but couldn’t find a Whirlpool technician in our area, and that we would have to pay his travel expenses to our location over two hours away. Or get a local repair person to fix, that was who said it was the motherboard. They said best to buy a new refrigerator. After reading this article I want my money back since they knew they were selling lemon products. Still no refrigerator no help from anyone.