Whirlpool refrigerators class action lawsuit overview:
- Who: Plaintiffs Stacy Costa, Nathaniel Guerrero and Missy Robinson filed a class action lawsuit against Whirlpool Corp.
- Why: Certain Whirlpool refrigerators allegedly have defective wires that can fray or break, causing a potential safety hazard.
- Where: The Whirlpool class action lawsuit was filed in Delaware federal court.
Whirlpool Corp. faces a class action lawsuit alleging it manufactured and sold Whirlpool refrigerators with defective wiring that can pose a safety hazard.
Plaintiffs Stacy Costa, Nathaniel Guerrero and Missy Robinson filed the Whirlpool class action lawsuit on behalf of themselves and others who purchased certain French-door or side-by-side-style Whirlpool, KitchenAid and Kenmore refrigerator-freezer combinations with defective wiring.
They allege the Whirlpool refrigerators contain defective wires that are intended to flex when the door is opened and closed. However, the class action lawsuit alleges, the wires are made with materials that cause them to fray or break quickly with normal use, rendering many of the refrigerators’ functions useless.
“Moreover, the broken and frayed wires create a safety hazard due to the presence of exposed, live wires,” the plaintiffs allege. They claim the refrigerators defective wires issue often manifests within a few years of purchase.
Whirlpool has known of the refrigerators defective wires problem for at least a decade, as indicated by consumer complaints on social media and public forums, the Whirlpool class action lawsuit claims.
“Those complaints also necessitated Whirlpool’s communications with repair technicians and service representatives about the [refrigerators’ defective wires], which further evidences Whirlpool’s awareness of the problems,” the plaintiffs allege.
Plaintiffs say refrigerators defective wires issue is ‘irreparable’
The alleged Whirlpool refrigerators defect is “irreparable,” according to the Whirlpool class action lawsuit. The only way to restore functionality to the refrigerators is to install replacement doors, which also contain defective wires that will fail prematurely, the plaintiffs say.
Consumers seeking replacement doors are often required to wait months for their Whirlpool refrigerators to be repaired, if the replacement doors are available at all. When new Whirlpool refrigerator doors are available, the replacement door may cost more than $1,200, the plaintiffs say.
“As a result, most consumers are forced to purchase an entirely new refrigerator,” the class action lawsuit says.
The class action lawsuit asserts claims for breach of express warranty, violation of the Magnuson-Moss Warranty Act, unjust enrichment, common law fraud, negligent misrepresentation and violations of California, Florida and North Carolina laws.
Last year, another class action lawsuit claimed the company sells certain Whirlpool refrigerators with a defect that renders them unable to maintain a cool temperature.
Have you purchased Whirlpool refrigerators that failed prematurely? Tell us about your experience in the comments.
The plaintiffs are represented by Scott M. Tucker, Timothy N. Matthews, Zachary P. Beatty and Marissa N. Pembroke of Chimicles Schwartz Kriner & Donaldson-Smith LLP
The Whirlpool refrigerators class action lawsuit is Stacy Costa, et al. v. Whirlpool Corp., Case No. 1:24-cv-00188-UNA, in the U.S. District Court for the District of Delaware.
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301 thoughts onWhirlpool class action alleges several refrigerator brands house defective wires
Same here my ice maker stop working had repair out 3times replaced ice maker no good then controls on door started going out.
Had to replace Refrigerator
My ice maker quit working and the repairman came out 4 times cut the wiring harness so much because the wires were breaking just from opening the door and closing it under normal use. Then they discontinued the model left me with an unrepairable refrigerator in Spartanburg SC
Yes! I live in Indiana and my kenmore fridge stopped working. Called the repairman and said it was an internal part issue with no access to it and forced to replace it. SO FRUSTRATING $1100 LATER!!
We have had ower refrigerator for 4 years now had. To have the freezer fixed 2times and the refrigerator stopped getting cold, not working now a few weeks, still not cooling. Lost our food.
French door not working . Paid 2000. July of 2021.
The 1st Whilrpool all the lights went out after 3 months. They replaced the whole refrigerator. the replacement refrigerator is not quite 5 years old and the lights went out on this replacement refrigerator. The tried to sell me and expensive warrantee.
My whirlpool fridge stopped working and couldn’t be adjusted the temperature. Fortunately it was within still warranty, called the technician and they replaced the digital computer. But I had to wait for a month before it was replaced. I had to live without fridge for a month.
Horrible service.
My refrigerator quit making ice after 3 years….called local repair man @$105.00 service call….his comments were Quote the wiring is flailed at the bottom of door….nothing is fixable you will need a new door..after this i called Whirlpool customer service…there answer was….Quote you can buy a new refrigerator on line with a discount…..never bought new one.
KitchenAid French door side by side. This describes exactly our experience, failed ice maker, costs more than fridge to replace. Have been buying ice fro about 10 years. I want to join class action lawsuit.
I bought a whirlpool side by side refrigerator 4 years ago and have had to fix the wires on the bottom of my freezer door more than 3 times because the wires pinch when open and closing the door. My ice maker is not working now because the auger is rusted. This is unacceptable in my opinion and need to join the lawsuit to make Whirlpool see the poor quality they design