Whirlpool refrigerators class action lawsuit overview:
- Who: Plaintiffs Stacy Costa, Nathaniel Guerrero and Missy Robinson filed a class action lawsuit against Whirlpool Corp.
- Why: Certain Whirlpool refrigerators allegedly have defective wires that can fray or break, causing a potential safety hazard.
- Where: The Whirlpool class action lawsuit was filed in Delaware federal court.
Whirlpool Corp. faces a class action lawsuit alleging it manufactured and sold Whirlpool refrigerators with defective wiring that can pose a safety hazard.
Plaintiffs Stacy Costa, Nathaniel Guerrero and Missy Robinson filed the Whirlpool class action lawsuit on behalf of themselves and others who purchased certain French-door or side-by-side-style Whirlpool, KitchenAid and Kenmore refrigerator-freezer combinations with defective wiring.
They allege the Whirlpool refrigerators contain defective wires that are intended to flex when the door is opened and closed. However, the class action lawsuit alleges, the wires are made with materials that cause them to fray or break quickly with normal use, rendering many of the refrigerators’ functions useless.
“Moreover, the broken and frayed wires create a safety hazard due to the presence of exposed, live wires,” the plaintiffs allege. They claim the refrigerators defective wires issue often manifests within a few years of purchase.
Whirlpool has known of the refrigerators defective wires problem for at least a decade, as indicated by consumer complaints on social media and public forums, the Whirlpool class action lawsuit claims.
“Those complaints also necessitated Whirlpool’s communications with repair technicians and service representatives about the [refrigerators’ defective wires], which further evidences Whirlpool’s awareness of the problems,” the plaintiffs allege.
Plaintiffs say refrigerators defective wires issue is ‘irreparable’
The alleged Whirlpool refrigerators defect is “irreparable,” according to the Whirlpool class action lawsuit. The only way to restore functionality to the refrigerators is to install replacement doors, which also contain defective wires that will fail prematurely, the plaintiffs say.
Consumers seeking replacement doors are often required to wait months for their Whirlpool refrigerators to be repaired, if the replacement doors are available at all. When new Whirlpool refrigerator doors are available, the replacement door may cost more than $1,200, the plaintiffs say.
“As a result, most consumers are forced to purchase an entirely new refrigerator,” the class action lawsuit says.
The class action lawsuit asserts claims for breach of express warranty, violation of the Magnuson-Moss Warranty Act, unjust enrichment, common law fraud, negligent misrepresentation and violations of California, Florida and North Carolina laws.
Last year, another class action lawsuit claimed the company sells certain Whirlpool refrigerators with a defect that renders them unable to maintain a cool temperature.
Have you purchased Whirlpool refrigerators that failed prematurely? Tell us about your experience in the comments.
The plaintiffs are represented by Scott M. Tucker, Timothy N. Matthews, Zachary P. Beatty and Marissa N. Pembroke of Chimicles Schwartz Kriner & Donaldson-Smith LLP
The Whirlpool refrigerators class action lawsuit is Stacy Costa, et al. v. Whirlpool Corp., Case No. 1:24-cv-00188-UNA, in the U.S. District Court for the District of Delaware.
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301 thoughts onWhirlpool class action alleges several refrigerator brands house defective wires
So I purchased a whirlpool side by side in April 2022. In Dec of that same year it basically stopped working . Wouldn’t freeze or get cold. After contacting whirlpool they said they’d just replace it that took about a month. We received our new whirlpool refrigerator on 1/18/23. Fast forward to may of 2024 same freaking thing. Won’t cool properly or freeze. Went and purchased a GE refrigerator. Luckily we have a fridge that we use for sodas, Water. What are my options.
I purchased a KitchenAid french door refrigerator February 2022 and it started to not keep my food cold and the freezer food was soft. After the company came, not even 5 minutes later said it was the freezer harness and now $350 later. How does 2 year old fridge stop working?! I want to be apart of this law suit because this is not right and they need to be held accountable. NEVER buying a whirlpool product again!
I purchased a Kiitchen Aid (Whirlpool) in 2019.. it was a side by side with ice and wayet in the door. The door dispenser stop working but the ice machine worked until this week; had the repair man come out to tell me I wasn’t going to like him. He was there 5 minutes and showed me all the broken wires below the freezer door and said it’s not worth fixing because the whole door has to be replaced. That was an easy $100 for him. Guess I will buy some ice trays. Please add me.
My ice maker on my Kitcheaid stopped working because of thin wires that broke and only way to repair is to replace door which is almost the price of fridge. So I would have to buy a new one. Why wouldn’t the make the wire harness connect to the bottom with a plug so you wouldn’t have to replace door. It’s a design defect because the wires were out just from normal use. My repair guy says it’s because the wires are thinner
I had a French door model and had issues with the cooling they told us the warranty didn’t cover it we tried to fix it but they said it was irreparable better off get new one so we did please add me
I bought a French door whirlpool in 2021 and just couple years later the freezer was having issues the fridge wasn’t cooling I had a repair man take a look cause whirlpool couldn’t come out till two weeks and the guy said it was irepairable due to engineering wat the heck I had to purchase a new one please add thank you so muchme
I bought a French door whirlpool in 2021 and just couple years later the freezer was having issues the fridge wasn’t cooling I had a repair man take a look cause whirlpool couldn’t come out till two weeks and the guy said it was irepairable due to engineering wat the heck I had to purchase a new one please add me
Bought my refrigerator in 2022 and already my wires have snapped and ice maker no longer works.
so how get whirlpool to pay for it
so howdy I get whirlpool to pay for it