Whirlpool refrigerators class action lawsuit overview:
- Who: Plaintiffs Stacy Costa, Nathaniel Guerrero and Missy Robinson filed a class action lawsuit against Whirlpool Corp.
- Why: Certain Whirlpool refrigerators allegedly have defective wires that can fray or break, causing a potential safety hazard.
- Where: The Whirlpool class action lawsuit was filed in Delaware federal court.
Whirlpool Corp. faces a class action lawsuit alleging it manufactured and sold Whirlpool refrigerators with defective wiring that can pose a safety hazard.
Plaintiffs Stacy Costa, Nathaniel Guerrero and Missy Robinson filed the Whirlpool class action lawsuit on behalf of themselves and others who purchased certain French-door or side-by-side-style Whirlpool, KitchenAid and Kenmore refrigerator-freezer combinations with defective wiring.
They allege the Whirlpool refrigerators contain defective wires that are intended to flex when the door is opened and closed. However, the class action lawsuit alleges, the wires are made with materials that cause them to fray or break quickly with normal use, rendering many of the refrigerators’ functions useless.
“Moreover, the broken and frayed wires create a safety hazard due to the presence of exposed, live wires,” the plaintiffs allege. They claim the refrigerators defective wires issue often manifests within a few years of purchase.
Whirlpool has known of the refrigerators defective wires problem for at least a decade, as indicated by consumer complaints on social media and public forums, the Whirlpool class action lawsuit claims.
“Those complaints also necessitated Whirlpool’s communications with repair technicians and service representatives about the [refrigerators’ defective wires], which further evidences Whirlpool’s awareness of the problems,” the plaintiffs allege.
Plaintiffs say refrigerators defective wires issue is ‘irreparable’
The alleged Whirlpool refrigerators defect is “irreparable,” according to the Whirlpool class action lawsuit. The only way to restore functionality to the refrigerators is to install replacement doors, which also contain defective wires that will fail prematurely, the plaintiffs say.
Consumers seeking replacement doors are often required to wait months for their Whirlpool refrigerators to be repaired, if the replacement doors are available at all. When new Whirlpool refrigerator doors are available, the replacement door may cost more than $1,200, the plaintiffs say.
“As a result, most consumers are forced to purchase an entirely new refrigerator,” the class action lawsuit says.
The class action lawsuit asserts claims for breach of express warranty, violation of the Magnuson-Moss Warranty Act, unjust enrichment, common law fraud, negligent misrepresentation and violations of California, Florida and North Carolina laws.
Last year, another class action lawsuit claimed the company sells certain Whirlpool refrigerators with a defect that renders them unable to maintain a cool temperature.
Have you purchased Whirlpool refrigerators that failed prematurely? Tell us about your experience in the comments.
The plaintiffs are represented by Scott M. Tucker, Timothy N. Matthews, Zachary P. Beatty and Marissa N. Pembroke of Chimicles Schwartz Kriner & Donaldson-Smith LLP
The Whirlpool refrigerators class action lawsuit is Stacy Costa, et al. v. Whirlpool Corp., Case No. 1:24-cv-00188-UNA, in the U.S. District Court for the District of Delaware.
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291 thoughts onWhirlpool class action alleges several refrigerator brands house defective wires
Our whirlpool refrigerator/freezer has a default every 3-6 months in which the freezer ice maker “clogs” and stops producing ice, and also leaks (we have a pull out drawer freezer). Several times this has caused the refrigerator
This is my same exact problem. Multiple times with the ice maker and ice maker arm not working because it becomes frozen. Leaks afterwards. I’ve have the tray replaced twice and various wiring work. Would love to be reimbursed and added to this lawsuit.
My whirlpool refrigerator had the wires break from opening the door after only a couple of years. Caused the ice maker to no longer work.
Hi is this visible to customers or does a technician need to remove a panel to observe wires? Thanks!
Bought mine at Lowe’s 2 years ago and already having to put the settings on high just to keep food cold.
Refrigerator stopped keeping things cold. I lost all of my food. I only had that whirlpool Refrigerator for 6 months. I purchased it from best buy.
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my side by side freezer bottom water line froze repair man said they know about this issue but……
he insulated with foam
whirlpool wanted to charge but he didn’t
This is the same problem my family and I are dealing with currently. For over a year now the ice maker nolonger works because of the wires in the door. I’ve had it checked in an attempt to repair. I was told to replace the entire refrigerator since it’s almost impossible to fix.
My whirlpool fridge having issues with bottom ice maker not working and the water dispenser is slow, lights in both fridge and freezer sometimes don’t work.
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We had our frig for 5years now and most wires had broken and I had to solder them back adding extentsions. Now you can see wires at the bottom but atleast we have ice. What a pain!!!
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