Emily Sortor  |  September 17, 2019

Category: Legal News

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The United States Consumer Product Safety Commission reports that Healing Solutions has recalled its wintergreen and birch essential oils because they fail to meet child resistant packaging requirements, and therefore pose a poisoning risk.

The CPSC notes that the recall was initiated on Sept. 10, 2019. No incidents involving the packaging or poisoning risk have been reported.

Nonetheless, customers are advised to remove the essential oils from their children. Customers are also advised to contact the company that made the oils, Healing Solutions, for a remedy to the problem. Customers who purchased affected oils are eligible for a free replacement child-resistant cap, says the CPSC.

The recall affects around 32,000 units of the oils, and includes wintergreen and birch essential oils sold by the company in 10-, 30-, and 60-milimeter amber glass bottles. The bottle labels bear the name of the product as well as the labeling “100% Pure Therapeutic Grade Essential Oil.”

The recalled essential oils were sold between December 2014 and April 2019 for between $10 and $23. They were sold online though multiple retailers including eBay.com, Amazon.com, and Aalmart.com.

The oils were manufactured by Healing Solutions LLC of Phoenix.

Customers can contact Healing Solutions at 800-819-4098 from 9 a.m. to 4 p.m. Mountain Time Monday through Friday. Information about the recall is available on the company’s website, healingsolutions.com, under “Recall Information.”

Customers can also contact the company via email at support@HealingSolutions.com. Customers should put “Free Replacement Cap” in the subject line of their email as well as in the body of the email.

In the same email, customers are advised to provide their name, address, the bottle size of the allegedly affected essential oil, so the company can provide a replacement cap. Customers are also asked to include the date that they purchased the essential oil.

Customers are invited to report an incident involving the product to the CPSC’s website. The recall number is 19-200.

Product recalls protect customers from items that could be dangerous or hazardous. Recalls like the Healing Solutions essential oils recall can also help provide a possible compensation for defective or dangerous products.

Defective products can pose a serious danger to the public, and recalls help limit the danger of possibly defective products. In some cases, the government will mandate a recall, while in others, a company can voluntarily recall a product over concerns that it is defective or dangerous.

The Healing Solutions essential oils recall is not the only essential oils recall enacted this year. In August, the CPSC announced that Piping Rock Wintergreen Essential Oils were recalled over concerns that the oils could possibly poison children if they swallowed the oils.

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