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HelloFresh Website Class Action Lawsuit Overview:
- Who: Lamar Brown filed a class action lawsuit against Grocery Delivery E-Services USA, which does business as HelloFresh.
- Why: Brown claims HelloFresh failed to design its website so that it would be equally accessible to blind and visually impaired individuals.
- Where: The class action lawsuit was filed in New York federal court.
HelloFresh failed to design its website so that it would be fully accessible to blind and visually impaired individuals, a new class action lawsuit alleges.
Plaintiff Lamar Brown claims HelloFresh denies equal access to the goods and services it provides by not making its website compatible with screen-reading software used by the blind and visually impaired to browse the internet.
Brown claims HelloFresh’s website has “thousands of access barriers” that make it “difficult if not impossible” for blind and visually impaired individuals to use it.
“The access barriers make it impossible for blind and visually impaired users to even complete a transaction on the website,” the HelloFresh class action states.
HelloFresh Class Action Alleges Website Has ‘Exclusively Visual Interface’
In the class action lawsuit, Brown claims that, instead of using available technology that would allow blind and visually impaired individuals to access the website, HelloFresh instead created an “exclusively visual interface.”
Because of this, Brown argues that while sighted customers can browse and make transactions on the website, blind people must “rely on sighted companions to assist them in accessing and purchasing on HelloFresh.com.”
Brown claims HelloFresh is in violation of the Americans with Disabilities Act, New York State Human Rights Law, New York State Civil Rights Law and New York City Human Rights Law.
Brown wants to represent a nationwide class and New York subclass of blind and visually impaired individuals who have been denied access to goods and services offered on hellofresh.com.
He is demanding a jury trial and requesting declaratory relief along with compensatory damages for himself and all class members.
In October, a federal judge gave final approval for a $14 million class action settlement made by HelloFresh to resolve claims it hounded consumers with marketing calls.
Have you been denied equal access to HelloFresh.com? Let us know in the comments!
The plaintiff is represented by Mars Khaimov of Mars Khaimov Law, PLLC.
The HelloFresh Website Class Action Lawsuit is Brown v. Grocery Delivery E-Services USA, Inc., Case No. 1:22-cv-03905, in the U.S. District Court for the Southern District of New York.
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