Status: In progress

Hyatt v. Google LLC

Google allegedly sold Pixel 6 Pro cellphones containing a defect that causes them to overheat to the point they are too hot to be held.

  • Deadline to file a claim: TBD
  • Proof of Purchase Required: No
  • Potential Individual Reward: TBD
  • Total Settlement Amount: TBD
  • States Involved

Abraham Jewett  |  February 14, 2024

Category: Electronics
Close up of a hand holding a Google Pixel Pro 6, representing the Google Pixel class action.
(Photo Credit: Mr.Mikla/Shutterstock)

Google Pixel class action lawsuit overview: 

  • Who: Jennifer Hyatt filed a class action lawsuit against Google. 
  • Why: Hyatt claims Google sold Pixel 6 Pro cellphones containing a defect that causes them to overheat to the point that they become too hot hold. 
  • Where: The class action lawsuit was filed in Los Angeles County Superior Court in California.

Google Pixel Pro 6 phones contain a defect that causes them to overheat so much that they become too hot to hold, a new class action lawsuit alleges. 

Plaintiff Jennifer Hyatt’s class action lawsuit claims she has gone through “numerous” replacement Google Pixel Pro 6 cellphones but found each one to contain the alleged overheating defect, according to Law360. 

Hyatt argues Google is aware of the alleged defect, as shown by the company having a webpage allegedly titled “Help keep your Pixel phone from feeling too warm or hot.”

Despite this, Google failed to warn consumers that the Pixel Pro 6 cellphone is allegedly prone to overheating and, instead, continued advertising the devices as if nothing was wrong with them, the class action alleges. 

Hyatt wants to represent a California class of consumers who purchased a Pixel Pro 6 device in the state, Law360 reports. 

Class action says Google should have to recall Pixel 6 Pro, issue refunds

The class action argues the company should be ordered to create an advertisement alerting consumers to the alleged Pixel Pro 6 defect, recall the cellphones and issue refunds to consumers who purchased them. 

The lawsuit claims Google is guilty of negligent and intentional misrepresentation and of violating California’s Consumers Legal Remedies Act, False Advertising Law, Unfair Competition Law and Song-Beverly Consumer Warranty Act, according to Law360. 

A plaintiff filed a separate class action lawsuit against Google in February 2023 over claims the company falsely advertised the charging capabilities of its Pixel 6 cellphones. 

Have you purchased a Google Pixel 6 Pro cellphone in California? Let us know in the comments.

The plaintiffs are represented by Abbas Kazerounian, David J. McGlothlin, Mona Amini and Gustavo Ponce of Kazerouni Law Group APC and Adib Assassi and Veronica Cruz of Assassi & Cruz Law Firm PC.

The Google Pixel class action lawsuit is Hyatt v. Google LLC, Case No. 24STCV03285, in the Superior Court of the State of California, County of Los Angeles. 


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62 thoughts onGoogle class action alleges Pixel Pro 6 phones overheat

  1. Shaye Harty says:

    Same issue here. I would like to join lawsuit

  2. James J says:

    P6P owner since release. I often have to use my ice packs from my lunch cooler to bring the temperature down and not use it while I’m doing this. Love the phone but this has always been an issue

  3. Kissia R Agurto says:

    Please add me

    1. Sean says:

      P6p owner, frequent overheats and shut downs due to temp

  4. Zach Johnson says:

    Owner of Pixel 6 Pro purchased in California

  5. Clint Strong says:

    P6P owner here. Have experienced all the above, poor signal, terrible battery, and over heating since getting this phone brand new at release.

  6. Ryan Childers says:

    P6P owner

  7. Richard Higgins says:

    P6P owner

  8. Janine says:

    My pixel 6 pro has been overheating since the day I purchased it. It gets so hot there’s no way to hold it and has burned me several times. I tried to exchange it and they wouldn’t.

  9. Shay Burke says:

    In Missouri. My pixel 6 pro has had overheating issues since purchased. I explained the issue of overheating and since my screen was cracked the just replaced the screen and my phone progressively started getting hotter to the point of almost burning my skin. They recommended I upgrade. That was the response they gave me today.

  10. RJ says:

    P6P same issue, cannot navigate and listen to music streaming simultaneously. Any video calls with navigation, will cause a shutdown in a matter of minutes

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