Status: In progress

Klang, et al. v. Google North America Inc.

Google manufactures and markets its Pixel 6 smartphone as being able to charge 50% in about a half-hour when it is actually not capable of that speed, a new class action alleges.

  • Deadline to file a claim: TBD
  • Proof of Purchase Required: No
  • Potential Individual Reward: TBD
  • Total Settlement Amount: TBD
  • States Involved

Jessy Edwards  |  February 23, 2023

Category: Consumer News

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Google Pixel Phone Box
(Photo Credit: Deutschlandreform/Shutterstock)

Google Pixel 6 class action overview: 

  • Who: A Google Pixel 6 purchaser is suing Google.
  • Why: The plaintiff says the Pixel 6’s charging capabilities are falsely advertised.
  • Where: The Google Pixel 6 class action was filed in a New York federal court.

Google falsely advertises the charging capabilities of the Pixel 6, with the actual charge time for the smartphone about double what consumers expect, a new class action lawsuit alleges.

Plaintiff Esther Klang filed the class action lawsuit against Google North America Inc. on Feb. 17 in a New York federal court, alleging violations of state and federal consumer laws. 

According to the lawsuit, Google North America Inc. manufactures and sells the Pixel 6 smartphones, marketed as “charging 50% in about 30 minutes,” under the Google brand.

However, this promise of fast charging speeds is misleading for multiple reasons, Klang alleges.

She says Google fails to disclose that the promise requires buying the $25 Google 30W USB-C Charger. 

She says the company also conceals that the maximum power obtained from both the Pixel 6 and Pixel 6 Pro is just 22W, with an average of just 13W over a full cycle.

According to independent laboratory testing by journalist Robert Triggs, “at no point do speeds reach anywhere close to the 30W charging that many have (quite fairly) assumed the Pixel 6 series is capable of,” Klang alleges.

Consumers expect the Pixel 6 to fully charge within an hour, lawsuit states

Meanwhile, the statement that the product “charges 50% in about 30 minutes” is qualified by a lengthy footnote with numerous caveats and exclusions a regular buyer would not see nor understand, Klang says.

Based on the promise of charging 50% in 30 minutes, a typical smartphone user will believe the Pixel 6 can fully charge in an hour, the lawsuit states. 

“However, the testing revealed a full charge from near empty takes over two hours.”

As a result, Klang seeks to represent a New York class of consumers who bought the product, as well as a consumer fraud multistate class of consumers from Arkansas, Montana, Wyoming, Utah, Idaho and Alaska.

She is suing for violations of New York General Business Law, state consumer fraud acts, breach of warranty, fraud and unjust enrichment. Klang seeks certification of the class action, damages, fees, costs and a jury trial. 

Google and iHeartMedia last year agreed to pay a combined $9.4 million to the Federal Trade Commission and seven states to end claims it paid radio DJs on the iHeart platform to say they loved Google’s Pixel 4 phones, even though they hadn’t used them. 

Did you buy the Pixel 6 thinking it could charge in an hour? Let us know in the comments. 

The plaintiff is represented by Spencer Sheehan of Sheehan & Associates PC.  

The Google Pixel 6 class action lawsuit is Esther Klang, et al. v. Google North America Inc., Case No. 1:23-cv-01316, in the U.S. District Court for the Eastern District of New York. 


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16 thoughts onGoogle class action claims Pixel 6 falsely advertises charging capabilities

  1. James Walton says:

    The pixel 6 pro fast charging caused the phone to overheat even more. Took every bit of 2-3 hours to charge

  2. James Walton says:

    The pixel 6 pro over heated on the norm and to do fast charging caused it to heat even more. It over heated to the point that it would not even turn on with what should have been a full charge. Waiting on third replacement

  3. D Yenzer says:

    Purchased and using the Pixel 6 in 2024. Adaptive charging means that “rapidly charging” is not engaged and sometimes leads to problems with charge level

  4. Judith Schram says:

    The phone charged slowly but even worse than that I was pressed to create a pattern lock then after a week the phone wouldn’t take the pattern and my phone was useless. I couldn’t contact Google fi to cancel my phone service and had to change my phone numbers because my passwords were in the authenticator and I couldn’t access them. The amount I lost on this phone was horrible

  5. Luisa Esposito says:

    My battery doesn’t charge that fast. Also a fully charged battery can drain in 3 hours. My device also overheats. I’ve contacted Google and am currently using the second replacement. Not confident that this third device will be any better than the previous one. Completely disappointed

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