Status: In progress

Hyatt v. Google LLC

Google allegedly sold Pixel 6 Pro cellphones containing a defect that causes them to overheat to the point they are too hot to be held.

  • Deadline to file a claim: TBD
  • Proof of Purchase Required: No
  • Potential Individual Reward: TBD
  • Total Settlement Amount: TBD
  • States Involved

Abraham Jewett  |  February 14, 2024

Category: Electronics
Close up of a hand holding a Google Pixel Pro 6, representing the Google Pixel class action.
(Photo Credit: Mr.Mikla/Shutterstock)

Google Pixel class action lawsuit overview: 

  • Who: Jennifer Hyatt filed a class action lawsuit against Google. 
  • Why: Hyatt claims Google sold Pixel 6 Pro cellphones containing a defect that causes them to overheat to the point that they become too hot hold. 
  • Where: The class action lawsuit was filed in Los Angeles County Superior Court in California.

Google Pixel Pro 6 phones contain a defect that causes them to overheat so much that they become too hot to hold, a new class action lawsuit alleges. 

Plaintiff Jennifer Hyatt’s class action lawsuit claims she has gone through “numerous” replacement Google Pixel Pro 6 cellphones but found each one to contain the alleged overheating defect, according to Law360. 

Hyatt argues Google is aware of the alleged defect, as shown by the company having a webpage allegedly titled “Help keep your Pixel phone from feeling too warm or hot.”

Despite this, Google failed to warn consumers that the Pixel Pro 6 cellphone is allegedly prone to overheating and, instead, continued advertising the devices as if nothing was wrong with them, the class action alleges. 

Hyatt wants to represent a California class of consumers who purchased a Pixel Pro 6 device in the state, Law360 reports. 

Class action says Google should have to recall Pixel 6 Pro, issue refunds

The class action argues the company should be ordered to create an advertisement alerting consumers to the alleged Pixel Pro 6 defect, recall the cellphones and issue refunds to consumers who purchased them. 

The lawsuit claims Google is guilty of negligent and intentional misrepresentation and of violating California’s Consumers Legal Remedies Act, False Advertising Law, Unfair Competition Law and Song-Beverly Consumer Warranty Act, according to Law360. 

A plaintiff filed a separate class action lawsuit against Google in February 2023 over claims the company falsely advertised the charging capabilities of its Pixel 6 cellphones. 

Have you purchased a Google Pixel 6 Pro cellphone in California? Let us know in the comments.

The plaintiffs are represented by Abbas Kazerounian, David J. McGlothlin, Mona Amini and Gustavo Ponce of Kazerouni Law Group APC and Adib Assassi and Veronica Cruz of Assassi & Cruz Law Firm PC.

The Google Pixel class action lawsuit is Hyatt v. Google LLC, Case No. 24STCV03285, in the Superior Court of the State of California, County of Los Angeles. 


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62 thoughts onGoogle class action alleges Pixel Pro 6 phones overheat

  1. Rob L. says:

    My Pixel 6 Pro overheats whenever used in 5G mode…which I’m paying for. In order to use the phone I have to keep it in 4G LTE mode. It’s been this way since the day I got the phone…over 18 months ago. Definitely would like a refund.

  2. DIONNA A JOHNSON says:

    I reside in San Antonio, Texas and I too am experiencing the same problems with my cell phone. I have an account with AT&T. My Pixie 6 is a insurance claim telephone through Asurion. My phone gets extremely hot as well and powers itself off. Even if it’s in a cool environment it still gets hot and powers itself off.

  3. Tonja says:

    I have a pixel 7 and it gets hot as well.

  4. Audrey Douthard says:

    Not in Cali but I have the same issue with mine I got from Verizon. It will get so hot it shuts down. It does not have to be on the charger. It can just be sitting on the table, your leg et and you can feel the heat coming from it. How can we be added?

  5. Tammy Baxter says:

    I’m in Texas and have the same problem with my Pixel 6. I wasn’t aware other people have the same issue.

  6. Mindy Bury says:

    My 11 year old son has this phone we have had to leave it on the counter several times because it got too hot for him to hold or keep in his pocket.

  7. PAVAN P SHAH says:

    Add me

  8. Anita Burkett says:

    I’m not in California but got a pixel 6 phone from Verizon and it’ll get hot enough to burn you and gets hot and kicks off. They are junk

    1. La Donna Binkerd says:

      I have the same problem with mine and I am in utah

      1. La Donna Binkerd says:

        Add me please

  9. Barbara L. Rogers says:

    Please add me

  10. prakash c shah says:

    Add me

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