Status: In progress

Yorks, et al. v. Wyndham Vacation Resorts Inc.

The plaintiffs in a class action lawsuit accuse Wyndham of deceptive sales practices, hiding pertinent timeshare details and including an unenforceable arbitration requirement in its contracts.

  • Deadline to file a claim: TBD
  • Proof of Purchase Required: No
  • Potential Individual Reward: TBD
  • Total Settlement Amount: TBD
  • States Involved

Jon Styf  |  April 9, 2024

Category: Legal News
Close up of Wyndham signage, representing the Wyndham class action.
(Photo Credit: Mihai_Andritoiu/Shutterstock)

Wyndham timeshare class action overview: 

  • Who: Plaintiffs Carol and Donald Yorks and Taya and Connor Fissix filed a class action lawsuit against Wyndham Vacation Resorts. 
  • Why: The plaintiffs accuse Wyndham of deceptive sales practices, hiding pertinent timeshare details and including an unenforceable arbitration requirement in its contracts.
  • Where: The Wyndham class action was filed in federal court in Florida.

A new class action lawsuit claims Wyndham Vacation Resorts employs deceptive sales practices, hides pertinent timeshare details and includes an unenforceable Wyndham arbitration requirement in its contracts.

Wyndham timeshare purchasers must book up to 13 months in advance, the timeshares have limited or no resale value and desired locations are often unavailable, the Wyndham class action says.

The class seeks damages and voided contracts, claiming Wyndham committed fraud to gain customer commitment.

Traditional timeshare sales involve purchasing a portion of a property for a specific week of occupancy, which can be traded, the class action alleges. In the Wyndham timeshare program, consumers purchase points that become currency to stay at resorts across the world.

“Fundamental to the Wyndham sales and marketing pitch is that purchasers will have a dizzying array of choices and will be able to stay at their desired property wherever it might be,” the Wyndham class action says. 

“Purchasers buy points so they can travel to their desired location, whether it is Scotland, Colorado, Hawaii or some other place. In fact, desired destinations are not available at the desired time and have to be booked sometimes as much as a year in advance, assuming they are even available. The sales pitch is false and misleading.”

Wyndham previously faced timeshare lawsuits 

The proposed Wyndham classes include those who purchased their Wyndham timeshares in South Carolina, Maryland and Nevada with unenforceable arbitration clauses in their contracts.

The lawsuit included reference to several prior Wyndham cases where the arbitration clause was ruled unenforceable.

For example, a 2020 class action lawsuit claimed Wyndham aggressively marketed its timeshares and unfairly profited from customers by requiring them to assign their timeshare interest to a trust from which Wyndham benefits.

Have you purchased a Wyndham timeshare? Let us know in the comments.

The plaintiff is represented by Howard B. Prossnitz of the Law Offices of Howard B. Prossnitz PLLC.

The Wyndham timeshare class action lawsuit is Yorks, et al. v. Wyndham Vacation Resorts Inc., Case No. 6:24-cv-00575, in the U.S. District Court for the Middle District of Florida Orlando Division.


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305 thoughts onWyndham class action alleges timeshare contracts include unenforceable arbitration clause

  1. Robert Frost says:

    They (Wyndam in conjunction with Holiday Inn Resorts) conned my father into purchasing more an more time shares because his he couldn’t access the associated “time share units” because none of those units were handicap accessible (2nd & 3rd floor units without handicap access and no elevators). And that if he wanted to get access to any units that were handicap accessible then he would have to purchase additional units that have handicap accessible entrances in addition to the units that he already “owned” that were not handicap accessible. He started with 2 units but that ballooned to 9 units costing over $2,500.00/month in “fees”. Making matters worse is that when my father passed away, they tried to claim that I was now responsible for those time shares and their monthly fee’s even though I had never used them and my name was never on any of those so called contracts. I went back and forth with them for years trying to send them my father’s death certificate but they would always give me fake & bogus contact phone numbers, email addresses, and postal addresses for the “departments that handled” such things. They even somehow got my cell phone number (which I never called them from) and kept hounding me with collection calls while sending me the bills.
    Timeshare have absolutely no equity and it should be illegal to establish any such thing through any kind of mortgaging when the buyers never actually own anything. Buying a timeshare is essentially buying a ghost and the whole practice should be against the law for the scams and frauds that they are.
    These timeshare people always use illegal selling methods that are against the law according to the Americans with Disabilities Act, then try to pressure & force their timeshare units & debt onto the original signer’s families as if such debts were generational.

  2. Laura Kuhlman says:

    It might be easier to count the people who DON’T feel as if Wyndham mislead them. Any stay at a Wyndham means a showdown at the front desk emphatically explaining that NO I won’t attend the “update meeting” no matter what kind of “great offer” they’re handing out. (Like free parking at their own resort hotel garage). I started out being polite but those day’s are long gone.

    The worst experience we’ve had was spending at least 20 minutes explaining vehemently to a New Orleans front desk sales prodder through OUR PRIVATE room’s door that I had no intention of attending their update meeting.

    Now, it’s repeated urgent phone calls, which I can’t block, telling me they just want to help us make the best advantage of our membership. All we have to do is schedule a time and we can hang up at any time. I’ll be happy to pay the airfare to testify if any of the class actions ever make it to court. I sincerely wish everyone here “Good luck!”

    There are now options to “hold” your membership or even cancel it but I get queasy just thinking about talking to their people.

  3. James Martin says:

    Since this is a class action suit, how do I sign up? I, too, have been stuck in this Wyndham timeshare situation, paying more than $20k to get started. The last time I stayed, I was told I needed to spend an extra $20k to keep my membership or give back the “bonus contract” that was given to me. WTF? I also called out their sales people while meeting with them on multiple occasions by pulling up Expedia to do direct comparisons of their claims with RCI, flights, etc. I’m disheartened and disgusted at this business practice. They honestly should be put out of business for how they treat clients and lie about their products.

    1. Brenda says:

      After many years of owning a timeshare with Wyndham in Tennessee, they hadctold us that we would need to carry over our points each year or we would lose our points.
      We had thoroughly enjoyed our timeshare with them until this happened.
      We are an elderly couple and through the pandemic and our forgetfulness and not knowing how to do whatever we had to do we lost all of our points over a two year period.
      I know this was not in our contract and we’ve not signed any papers since we bought our timeshare.
      How can they do this? We had never had to carry them over before.

  4. Colleen says:

    Starting to feel like I made a huge mistake. They are very kind at the presentation and then when you sign they are just done with you. I asked a straight forward question “what is the cancellation policy” Was told there was not one as it is a real estate transaction. Well it is 10 days but low and behold you cannot log into your account for at least 12 days so you have no idea what you are getting for the points. By the time you log into your account it is too late. Now I cannot get an RCI account as promised and they will not return my calls. The plan they sold me will not even get me one vacation a year. Everything they told me at the sales presentation was false. They said for 84,000 points I could take about 3 vacations a year. It is not even one full week anywhere. So many lies.

  5. Nestor Cardenas says:

    I have had timeshares for over 25 years. Every year I try to book a trip to any of the several countries in South America listed in their RCI program. Never so far is ever available, not even with plenty of waiting time. I think that they use misleading advertising

  6. Allen Ally says:

    I went to a presentation with my friends, and left my young toddler with my cousin. During the presentation the Agent took my ID and credit card 2hrs into the presentation I received a message that my daughter was not doing well. Requested the Agent to give me back my documents he refused, I made over 6 attempts to leave and the only time they gave me back my documents was at 8pm after signing the contract. JUST IMAGINE, all the trauma caused during that time. This Agent actually threatened me and told me if it was his child, they would have been their with them. We had to end our vacation shortly remember I was not even using their properties. When my daughter got better I wrote to them after 7 days they told me I was late. They couldn’t rescind my contract. I wrote to owner care same thing, they said my contract is valid. And that I still had to pay. I have never used their resorts and will never use them because of all the nasty memories I have with them. I would want to be part of this class action

  7. Tara Miller says:

    I recently sold mine and made like 96.00 and spent like 12,000 to buy. They made so many false promises. So aggravating from the lies, the pressure, etc.

    1. Sandra Coleman says:

      I am a widow with an adult son with Down syndrome. We purchased the first time in 2022 thinking this will be a great way to bring the family together and leave it to my other son when I pass so Aaron will have a fun filled
      Life of travel and fun even after I’m gone. Every time we take a vacation we are talked into going to a meeting with misleading lies. We have been pressured into 2 upgrades when we didn’t need it. And now we are in over our head. We have been lied to and deceived totally. We would
      Like to be part of this class action lawsuit if we qualify.

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