Amazon class action lawsuit overview:
- Who: Two consumers filed a class action lawsuit against Amazon.com Inc.
- Why: The plaintiffs allege Amazon’s Subscribe & Save program misleads consumers by deceptive acts and omissions.
- Where: The Amazon class action lawsuit was filed in Washington federal court.
A new class action lawsuit alleges Amazon misleads consumers into purchasing Subscribe & Save items through deceptive acts and omissions.
Plaintiffs Aaron and Leah Herman, a married couple, filed the class action complaint against Amazon.com on May 15 in Washington federal court, alleging violations of state consumer laws.
According to the class action lawsuit, Amazon’s Subscribe & Save program, which offers discounts for recurring purchases, is misleading and deceptive.
The Hermans claim they were lured into the program by the promise of savings, only to find that prices increased significantly after their initial purchase, leaving them paying more than they would have otherwise.
Amazon’s Subscribe & Save program allows customers to receive regular deliveries of products they use frequently, such as coffee or household items, at a discounted price.
Class action claims Amazon’s Subscribe & Save program locks customers into higher prices
The Hermans say they signed up for the Subscribe & Save program to purchase Lavazza Espresso Ground Coffee at a discounted price. They believed that the subscription would offer them consistent savings compared to one-time purchases.
However, they allege that Amazon raised the price of the coffee significantly after their initial purchase, resulting in them paying more than they would have if they had purchased the coffee from another seller.
The class action lawsuit claims that Amazon’s Subscribe & Save program is designed to create consumer inertia, making it difficult for customers to cancel their subscriptions or seek better prices elsewhere.
The lawsuit seeks to represent a nationwide class of consumers who enrolled in Amazon’s Subscribe & Save Program and purchased eligible items within the relevant limitations period.
The plaintiffs allege violations of the Washington Consumer Protection Act and other consumer protection laws and seek certification of the class action, damages, fees, costs and a jury trial.
In another Amazon class action, two consumers accused Amazon of violating consumer privacy laws by secretly collecting and selling customer data from Amazon TVs.
What do you think of the allegations made in this Amazon class action lawsuit? Let us know in the comments.
The plaintiffs are represented by Andrew Ackley and Brad J. Moore of Stritmatter Law; Daniel C. Levin and Nicolas J. Elia of Levin Sedran & Berman LLP; and D. Aaron Rihn, Sara J. Watkins and Stanley D. Ference IV of Robert Peirce & Associates P.C.
The Amazon class action lawsuit is Herman, et al. v. Amazon.com Inc., Case No. 2:26-cv-01674, in the U.S. District Court for the Western District of Washington.
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754 thoughts onAmazon faces class action over allegedly deceptive Subscribe & Save pricing practices
Please add me
Please add me
Add me I’ve been Amazon Prime for years
Said how these companies scam you. I was involved as well
Add me. I’ve been a amazon prime subscriber over 10 yrs.
Please add me. I have been using subscribe and save for quite a while now and I check prices every month because there have been times where a product has more than tripled in price on subscribe and save.
Still use subscribe and save. Add me please.
Please add me
Email amazon subscription
Add me please. I used Subscribe and Save with a reduced price listed. The next shipment was double the amount I paid. They refused to adjust my price or accept a refund because it was for protein pastry. They were not return eligible because they said it was food