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T-Mobile data breach overview:
- Who: T-Mobile disclosed in a letter to customers late last month that it suffered a data breach, the second such incident of the year.
- Why: The breach exposed the private information of more than 800 T-Mobile customers and included names, birthdates, addresses, Social Security numbers, contact information, government IDs and T-Mobile account PINs.
- Where: The T-Mobile data breach affects consumers nationwide.
- What are my options: Consumers wishing to better protect their own data may be interested in Norton LifeLock.
A T-Mobile data breach affected more than 800 of its customers, marking the second time this year a data breach has hit the mobile telecommunication company.
The latest breach happened between February and March, according to the company, which revealed hackers had accessed private data such as names, birthdates and Social Security numbers, The Verge reports.
The data breach also reportedly exposed T-Mobile account holders’ addresses, contact information, government IDs and T-Mobile account pins.
In a letter sent to customers April 28 and shared by BleepingComputer, T-Mobile did not reveal how the breach occurred but said it “has a number of safeguards in place to prevent unauthorized access such as this” and apologized for the incident.
“We take these issues seriously. We apologize that this happened and are furthering efforts to enhance security of your information,” T-Mobile says in its letter to customers.
T-Mobile claims none of its customers’ personal financial information or call records were compromised in the breach and said the information affected varied from customer to customer.
T-Mobile says it ‘proactively reset’ affected customers’ T-Mobile account PINs
T-Mobile has informed its customers it had “proactively reset” their T-Mobile account PINs, and is offering two years of free credit monitoring and identity theft detection services through myTrueIdentity, from Transunion.
The data breach is the ninth the company has suffered since 2018, and the second already this year, The Verge reports.
T-Mobile disclosed in a filing with the U.S. Securities and Exchange Commission earlier this year that a data breach between November 2022 and January 2023 exposed the private data of around 37 million of its customers.
The company revealed it discovered the data breach Jan. 5 and believed the incident began on or around Nov. 25, 2022.
Have you been affected by a T-Mobile data breach? Let us know in the comments.
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348 thoughts onT-Mobile experiences second data breach of 2023
My phone number was ported over to a prepaid number using my secure pin. Once your number is moved over, the user can use the phone to bypass two part authentication, which they were. My passwords for accounts were being changed, including investing accounts. This was on 3/17 and the office of the CEO was made aware on 3/18. I was provided with a response on 3/22. So, they were well aware before 3/30. PA attorney office was notified but did not do anything.
I’ve been with T-Mobile 15 years most definitely I’ve been exposed i get weird calls with my information. Please add me to this lawsuit
I’ve been with T-Mobile 15 years most definitely I’ve been exposed i get weird calls with my information. Please add me to this lawsuit
It’s possible my past information may have been breached as I’ve had T-mobile in the past. Please add me as well
I need to be added to this!!! My son & DL number have been compromised 10 times!! I happened to do a check on my security through my credit and found out it was compromised!!! I need to be added to this!
Tmobile informed me that my information was breached and that they share information on tmobile app. Add me please.
Add me
Not surprised! T-Mobile can’t even get it right when you cancel within 5 days because
their equipment doesn’t work and they still charge you $65.00. Took five months to
get them to cancel billing and reverse being sent to collections.
My information has been completely messed up devices that were active on my account someone was able to take into a tmobile store and close exiting service and open a new account with a new number and I am still being charged for the line and device and customer service says I can’t do anything
Following
EXPOSURE ON DARK WEB COPY PASTE Fashion EXPOSED AND COMPROMISED MY BUSINESS AND PERSONAL ACCOUNT AND INFORMATION FROM 2020 TO PRESENT! CAN NOT USE TMOBILE NETWORK NOR CELL PHONES COMPROMISED APPLE PRODUCTS AND ALL MY INFORMATION TO BE COMPROMISED EVEN TO BEING ABLE TO CALL .GOV OR ANY IMPORTANT INFORMATION ON CONTACTS SUCH AS BANKS, CREDIT ACCOUNT BANKS NOR ANY OTHER WAY OF VERIFICATION Process TO EVEN BE ABLE TO MAKE CALLS OR USE TEXT OR EMAILS BLOCKED OVER AND OVER SINCE 2020! I paid for theft of service and the company TMOBILE stole my money for phones returned and other icare customer with AT&T was combined with my business account I paid for someone else phone and was surfed as my account was and still is even with a personal account… No help money auto paid for a closed business account for 3 months also more and more TMOBILE owes me they keep THEFT OF SERVICING MY ACCOUNT!!!