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T-Mobile data breach overview:
- Who: T-Mobile disclosed in a letter to customers late last month that it suffered a data breach, the second such incident of the year.
- Why: The breach exposed the private information of more than 800 T-Mobile customers and included names, birthdates, addresses, Social Security numbers, contact information, government IDs and T-Mobile account PINs.
- Where: The T-Mobile data breach affects consumers nationwide.
- What are my options: Consumers wishing to better protect their own data may be interested in Norton LifeLock.
A T-Mobile data breach affected more than 800 of its customers, marking the second time this year a data breach has hit the mobile telecommunication company.
The latest breach happened between February and March, according to the company, which revealed hackers had accessed private data such as names, birthdates and Social Security numbers, The Verge reports.
The data breach also reportedly exposed T-Mobile account holders’ addresses, contact information, government IDs and T-Mobile account pins.
In a letter sent to customers April 28 and shared by BleepingComputer, T-Mobile did not reveal how the breach occurred but said it “has a number of safeguards in place to prevent unauthorized access such as this” and apologized for the incident.
“We take these issues seriously. We apologize that this happened and are furthering efforts to enhance security of your information,” T-Mobile says in its letter to customers.
T-Mobile claims none of its customers’ personal financial information or call records were compromised in the breach and said the information affected varied from customer to customer.
T-Mobile says it ‘proactively reset’ affected customers’ T-Mobile account PINs
T-Mobile has informed its customers it had “proactively reset” their T-Mobile account PINs, and is offering two years of free credit monitoring and identity theft detection services through myTrueIdentity, from Transunion.
The data breach is the ninth the company has suffered since 2018, and the second already this year, The Verge reports.
T-Mobile disclosed in a filing with the U.S. Securities and Exchange Commission earlier this year that a data breach between November 2022 and January 2023 exposed the private data of around 37 million of its customers.
The company revealed it discovered the data breach Jan. 5 and believed the incident began on or around Nov. 25, 2022.
Have you been affected by a T-Mobile data breach? Let us know in the comments.
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348 thoughts onT-Mobile experiences second data breach of 2023
We have T-Mobile I-Phones; And every Customer should have received notification that even the additional lines; 2nd & 3rd lines; just in case, instead of them reporting only 800 Customers; how can U just report a certain #? This affects every Customer; WE keep getting all types of calls & texts we have opt out daily! Legally notified “EVERY CUSTOMER” not just 800! T-mobile doesn’t want face Liability!
My information has been completely messed up devices that were active on my account someone was able to take into a tmobile store and close exiting service and open a new account with a new number and I am still being charged for the line and device and customer service says I can’t do anything
People saying that someone has been answering my line. Sometimes when I’m dialing a number it won’t ring gad ti reset phone
My phone and network was hacked because of the Metro Tmobile hack in November, received and email from T-Mobile telling me my data was stolen but have heard nothing else and my life has been a nightmare every since. The hackers accessed every account I own including my utilities. T-Mobile is a trash company. Please include me in any lawsuit. Thanks.
Add me have problem with people call me and my data on my phone said from different companies and got hacked yeah 👍
Didn’t receive a letter but I do have the bill from T Mobile about the breach and the information that may have been affected. I have just recently went to another cell phone provider due to their billing practices. I would like to have the way they do their billing looked into. I had to call in every month to address something wrong with the bill please add me .
I have a data breach letter
Uncertain if this is the one I just received payment for not so long ago, if not add me please
I received a identity theft false SSA email demanding my Social Security number on 06.23 2023 I complied under threat of arrest and harassment.
Does this include customers from Metro T-Mobile, and also wanting to know about the affordable conductivity program I’ve been having problems with T-Mobile Metro by T-Mobile and trying to sign up for that I’ve tried five times now and talk to Representatives that say they have taken care of it one even had to put in all my information for the program including my last four digits of my social security number and I’ve been receiving weird and scary warnings on my phone, and all kinds of other issues from PayPal accounts to Google accounts to cash account which I don’t have any of except for Google all kinds of strange stuff.
I have proof my data is on the dark web due to T-Mobiles data breach. Please add me to this case.
I want in on the Tmobile data breach.