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T-Mobile data breach overview:
- Who: T-Mobile disclosed in a letter to customers late last month that it suffered a data breach, the second such incident of the year.
- Why: The data breach exposed the private information of more than 800 T-Mobile customers and included names, birthdates, addresses, Social Security numbers, contact information, government IDs and T-Mobile account PINs.
- Where: The T-Mobile data breach affects consumers nationwide.
- What are my options: Consumers wishing to better protect their own data may be interested in Norton LifeLock.
T-Mobile disclosed late last month it suffered a data breach that affected more than 800 of its customers, marking the second time this year a data breach has hit the mobile telecommunication company.
The latest T-Mobile data breach happened between February and March, according to the company, which revealed hackers had accessed private data such as names, birthdates and Social Security numbers, The Verge reports.
The data breach also reportedly exposed T-Mobile account holders’ addresses, contact information, government IDs and T-Mobile account pins.
In a letter sent to customers April 28 and shared by BleepingComputer, T-Mobile did not reveal how the data breach occurred, but said it “has a number of safeguards in place to prevent unauthorized access such as this,” and apologized for the incident.
“We take these issues seriously. We apologize that this happened and are furthering efforts to enhance security of your information,” T-Mobile said in its letter to customers.
T-Mobile claims none of its customers’ personal financial information or call records were compromised in the data breach and said the information affected varied from customer to customer.
T-Mobile says it ‘proactively reset’ affected customers’ T-Mobile account PINs
T-Mobile has informed its customers it had “proactively reset” their T-Mobile account PINs, and is offering two years of free credit monitoring and identity theft detection services through myTrueIdentity, from Transunion.
The data breach is the ninth T-Mobile has suffered since 2018, and the second already this year, The Verge reports.
T-Mobile disclosed in a filing with the U.S. Securities and Exchange Commission earlier this year that a data breach between November 2022 and January 2023 exposed the private data of around 37 million of its customers.
The company revealed it discovered the data breach Jan. 5 and believed the incident began on or around Nov. 25, 2022.
Have you been affected by a T-Mobile data breach? Let us know in the comments.
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349 thoughts onT-Mobile experiences second data breach of 2023
Yes when will they learn add me
I was impacted by the first T-Mobile data breach and now it seems that my info has once again possibly been dispersed by this second data breach so yes I wish to be added to this matter…Thank you.
was negatively affected by the data breach in a life changing way and this is the third time that my data,account, important information and documents
Yes I am really stressed I mean that’s my identity and it keeps happening….. T- mobile needs to do more then offer Identity protection for a couple of years….. Then they don’t call you and tell they send it to your phone…. This has happened to me a few times.
Yes. They have ripped me off so many times and can’t give a reason to why anybody my services didn’t work and didn’t bother to tell me.
I was negatively affected by the data breach in a life changing way. I have suffered severe identity theft. To the degree that I am now homeless and penniless. I am also a former T-Mobile employee. I was fired from the company pending discrimination complaints.
So it IS a second breach???!!! Incredible😡. Add me please!!
No wonder I had to open an account with identitytheft.org….
I have been contacted by a law firm over my info being apart of the data breach. When reading the fine print, I am not sure this is for me. The statement that made me wary is this statement: For such professional services attorneys’ fees shall be equal to forty percent (40%) of the gross recovery. If a recovery is made, then you will be responsible for all costs and expenses incurred in the handling of your case. However, your responsibility for paying costs shall not exceed the gross recovery amount. You will be responsible for paying the attorneys’ fees noted above in addition to costs.
There should be a class action against them for their policies from the sales people. I was told if I traded my practically new iphone for the one they sell I would get 400.00 credit off the new phone. I told them I was only switching phones because my service was bad and they told me if my service was not better I could return it and only loose the activation charge. Well I returned it next morning and they refused to give me the other phone back, even though it was the next day. The said they already got rid of those phones and they could not give it back anyway. I am now with Verizon.
Plus T-Mobile gave me a booster and I returned it and they received it July 18,2023. They kept sending me bills and i called and wrote them saying it was delivered according to tracking information from the label they gave me and they could never verify it they said and sent it to collections.
I definitely want to be added to the T-Mobile class-action. There should be a class action against them for their policies from the sales people. I was told if I traded my practically new iphone for the one they sell I would get 400.00 credit off the new phone. I told them I was only switching phones because my service was bad and they told me if my service was not better I could return it and only loose the activation charge. Well I returned it next morning and they refused to give me the other phone back, even though it was the next day. The said they already got rid of those phones and they could not give it back anyway. I am now with Verizon.
Plus T-Mobile gave me a booster and I returned it and they received it July 18,2023. They kept sending me bills and i called and wrote them saying it was delivered according to tracking information from the label they gave me and they could never verify it they said and sent it to collections.