Status: In progress

Gray, et al. v. Amtel LLC d/b/a Connectivity Source

T-Mobile retailer Amtel allegedly failed to adequately safeguard current and former employees’ personal identifiable information, leaving it vulnerable to cybercriminals.

  • Deadline to file a claim: TBD
  • Proof of Purchase Required: No
  • Potential Individual Reward: TBD
  • Total Settlement Amount: TBD
  • States Involved

Anne Bucher  |  June 14, 2023

Category: Cellphones

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Close up of T-Mobile signage, representing the T-mobile data breach.
(Photo Credit: Michael Candelori/Shutterstock)

T-Mobile data breach class action lawsuit overview:

  • Who: Plaintiff Samantha Gray has filed a class action lawsuit against T-Mobile retailer Amtel LLC d/b/a Connectivity Source.
  • Why: Amtel allegedly failed to adequately safeguard current and former employees’ personal identifiable information, leaving it vulnerable to cybercriminals.
  • Where: The class action lawsuit was filed in Texas federal court.
  • What are my options: Try Kroger Wireless as an alternative to Amtel.

A T-Mobile retailer failed to implement adequate data security practices, leaving its systems vulnerable to a cyberattack that potentially affected thousands of consumers, a class action lawsuit alleges.

Plaintiff Samantha Gray filed the T-Mobile data breach class action lawsuit against Amtel LLC d/b/a Connectivity Source June 1 in Texas federal court.

Gray says she is a former Amtel employee, and received a letter dated May 23 from the company notifying her that her information may have been compromised in a T-Mobile data breach.

Information compromised in the T-Mobile data breach reportedly included current and former employees’ full names and Social Security numbers, personally identifiable information (PII) that can be used for identity theft.

Information stolen in T-Mobile data breach may be for sale on dark web, plaintiff says

Gray believes that her PII is for sale on the dark web “because that is the modus operandi of cybercriminals,” the class action lawsuit says.

Cybercriminals are willing to pay for PII because the sensitive data can be used to commit identity theft, Gray notes. She says that Social Security numbers are particularly bad to have stolen because they are difficult to change and can be used to commit a wide variety of fraud and identity theft.

She says that she would not have entrusted Amtel with her PII if she had known the company would not adequately protect her sensitive data.

The T-Mobile data breach letter reportedly offers 12 months of identity monitoring services, but Gray claims this offer is “wholly inadequate” because data breach victims “commonly face multiple years of ongoing identity theft, medical and financial fraud, and it entirely fails to provide sufficient compensation for the unauthorized release and disclosure of plaintiff’s and class members’ PII.”

Gray asserts that the T-Mobile data breach could have been prevented if Amtel had properly encrypted or protected the equipment and computer files that contained PII.

The T-Mobile class action lawsuit asserts claims for negligence, negligence per se, breach of implied contract, unjust enrichment, and public disclosure of private facts.

T-Mobile has already reportedly been affected by at least two other data breaches this year. In April, the company sent a letter to customers notifying them that hackers accessed PII of more than 800 customers.

Were you affected by the T-Mobile data breach? Tell us about your experience in the comments!

Gray is represented by Joe Kendall of Kendall Law Group PLLC and Gary M. Klinger of Milberg Coleman Bryson Phillips Grossman PLLC.

The T-Mobile data breach class action lawsuit is Samantha Gray, et al. v. Amtel LLC d/b/a Connectivity Source, Case No. 4:23-cv-00546-P, in the U.S. District Court for the Northern District of Texas, Fort Worth Division.


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312 thoughts onT-Mobile retailer suffers data breach affecting potentially thousands of customers

  1. Brett Matlak says:

    I had T-Mobile once for about six months. I remember a lady calling me telling me that she is seeing all my information on her billing but I didn’t have T-Mobile at the time and she was calling me to let me know that she had access to it, but she turned closed it. But she got the phone number off the billing information and called me to let me know, and I didn’t think anything of it all I thought is that that account is closed so there’s nothing I have to worry about. Now I’m realizing it was something to worry about because I’ve had a lot of issues with my name being out there on the dark web. Which is another whole issue of itself?
    Brett

  2. Michelle Hargett says:

    Please add me to the T-Mobile suit. I was a customer for years and I was apart of the data breech. I’d like to be compensated for this!

  3. Stacey k says:

    Again???!!!! Or is this the same one as a year or so ago?
    Please add me!!

  4. Cheranda Prevett says:

    As a family with a plan thru T-Mobile please add me to the class action list and info list please.

  5. Sheri Martinez says:

    I have had T-Mobile for a while and want to join this class action lawsuit

  6. Richard Finney says:

    I have had T-Mobile (Metro) service for years. I spend a good part of every day answering my phones (2) to scammers, no voice on the other end calls, which zi think are efforts to get recordings of my voice saying diferent things to determine if anyone is there, and a host of other calls with different ideas to take more data and money. When I block them, they just call from a different number. I know they have access to my records, firstly because they call me by name, and they know what make and model car I drive, plus, they call using area codes of places I frequently call to. Im not very kind to any of them anymore, after I watched some footage from India and learned how terrible they really are, and how much money they make scamming unsuspecting people in this country. Truthfully, these data breaches and the barrage of scammers I have to tolerate, ruin many moods and days for me. They have caused credit inquiries and resulting credit score drops. They also have tried to get pay day loans in my name. They had all of my information on the application I saw that a lender sent to me, with the exception of my bank account number.

    You cant get goods and services without providing this jnformation. I believe if a company requires us to provide that sensitive information, then they should absolutely be held responsible to make sure thier systems are up to date and highly secure, to a zero possibility of a breach. If they slack off and allow thoer systems to be hacked, then we need to be compensated and protected further at thier expense, ansolutely! We have already given them our money and trust. I’m not talking about a year or two of protection services either, because I velieve it is thier responsibility to maintain that protection service until there is absolutely zero chance that my information stolen while they were asleep can be used to harm me in any way. This may be for the rest of my life. It’s a contract that the authors themselves didn’t honor.

  7. Marilyn Nieves says:

    Please add me… I have had my account with T-Mobile for many years. I was notify about 2 breaches. I’m still with them now.

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