Whirlpool refrigerators class action lawsuit overview:
- Who: Plaintiffs Stacy Costa, Nathaniel Guerrero and Missy Robinson filed a class action lawsuit against Whirlpool Corp.
- Why: Certain Whirlpool refrigerators allegedly have defective wires that can fray or break, causing a potential safety hazard.
- Where: The Whirlpool class action lawsuit was filed in Delaware federal court.
Whirlpool Corp. faces a class action lawsuit alleging it manufactured and sold Whirlpool refrigerators with defective wiring that can pose a safety hazard.
Plaintiffs Stacy Costa, Nathaniel Guerrero and Missy Robinson filed the Whirlpool class action lawsuit on behalf of themselves and others who purchased certain French-door or side-by-side-style Whirlpool, KitchenAid and Kenmore refrigerator-freezer combinations with defective wiring.
They allege the Whirlpool refrigerators contain defective wires that are intended to flex when the door is opened and closed. However, the class action lawsuit alleges, the wires are made with materials that cause them to fray or break quickly with normal use, rendering many of the refrigerators’ functions useless.
“Moreover, the broken and frayed wires create a safety hazard due to the presence of exposed, live wires,” the plaintiffs allege. They claim the refrigerators defective wires issue often manifests within a few years of purchase.
Whirlpool has known of the refrigerators defective wires problem for at least a decade, as indicated by consumer complaints on social media and public forums, the Whirlpool class action lawsuit claims.
“Those complaints also necessitated Whirlpool’s communications with repair technicians and service representatives about the [refrigerators’ defective wires], which further evidences Whirlpool’s awareness of the problems,” the plaintiffs allege.
Plaintiffs say refrigerators defective wires issue is ‘irreparable’
The alleged Whirlpool refrigerators defect is “irreparable,” according to the Whirlpool class action lawsuit. The only way to restore functionality to the refrigerators is to install replacement doors, which also contain defective wires that will fail prematurely, the plaintiffs say.
Consumers seeking replacement doors are often required to wait months for their Whirlpool refrigerators to be repaired, if the replacement doors are available at all. When new Whirlpool refrigerator doors are available, the replacement door may cost more than $1,200, the plaintiffs say.
“As a result, most consumers are forced to purchase an entirely new refrigerator,” the class action lawsuit says.
The class action lawsuit asserts claims for breach of express warranty, violation of the Magnuson-Moss Warranty Act, unjust enrichment, common law fraud, negligent misrepresentation and violations of California, Florida and North Carolina laws.
Last year, another class action lawsuit claimed the company sells certain Whirlpool refrigerators with a defect that renders them unable to maintain a cool temperature.
Have you purchased Whirlpool refrigerators that failed prematurely? Tell us about your experience in the comments.
The plaintiffs are represented by Scott M. Tucker, Timothy N. Matthews, Zachary P. Beatty and Marissa N. Pembroke of Chimicles Schwartz Kriner & Donaldson-Smith LLP
The Whirlpool refrigerators class action lawsuit is Stacy Costa, et al. v. Whirlpool Corp., Case No. 1:24-cv-00188-UNA, in the U.S. District Court for the District of Delaware.
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301 thoughts onWhirlpool class action alleges several refrigerator brands house defective wires
We have a Whirlpool Side by side refrigerator freezer (double door) and this is the 2nd or 3rd replacement LOL We live in a condo and the condo above us flooded over the kitchen I assumed it was the socket/ wiring in the Wall 😂 But I just had to have the newest one (4-5 months old) serviced because it was not cooling and he replaced the “thermostat” it’s still “squirrelly” and the lights have gone out
i have kitchenaid refrigerator built by whirlpool ksf26C6XXYY04 i have defect wires at the bottom i hear sparking i trying ask kitchenaid to fix it they refuse it they cost me more i want join class action
I own a Whirlpool side by side French door WRX986SIHZ01 that lost most of its LED interior lights just after its one year anniversary. I’ve opted to deal with less light than the cost of service and parts. If/when I get an issue requiring serious service, I’ll get it repaired. For the amount I paid for this refrigerator, it is quite disappointing!
Many of us have had to replace faulty LED light assemblies at as much as $400. This is a known problem . A Google search will show many complaints.
I have had issues with my Whirlpool side by side also. I had it less than 2 years and have had service on it 3 times. Wouldn’t cool and would freeze up. Had trouble getting parts to fix it. It took over 3 months for them to get it working properly.
We have experienced the exact same thing with our whirlpool side by side refrigerator and received zero satisfaction, spent over $2400.00 and the wires broke after 3 months!!
Purchased a side by side refrigerator a few years back, started having issues with ice maker functions. Found out it was broken wires where door pivots open and closed. I’ve just continued to splice them back together since it’s been an ongoing problem and haven’t found a good way to replace all the wires. Only thing that seems to help is to remove the plastic cover at the bottom so wires don’t have to bend so much.
Whirlpool refrigerator. Something electrical with door that was quoted 1000 to replace
Does this include Kenmore built by whirlpool?
I bought awhirlpool washer and dryer and the washer has been leaking water from underneath I bought it Feb.13 2023 .I have been calling whirlpool for some one to come and service the washer I got another washer send to my home and this washer does the same thing and I have been calling for service and they keep suppose been scheduling for someone to come I have had 6or appointments for service they say wait8 to 4 and no one shows up to get someone to answer the phone and not hang up on you is really crazy.I am a 75year old lady .the last call I am suppose to wait 3to 4 weeks that JB Hunt is suppose come and pick up the washer and bring me another. I am going to the laundry mat to wash our clothes. What do you bet that I am not going to get a call for JB Hunt .I NEED SOME KIND OF HELP. Help me please!!!