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Twilio & GroupMe Text Message Spam Class Action
By Kimberly Mirando
Group text messaging services are rising in popularity, but not for users who say they are being charged for dozens of text messages they never agreed to receive. As a result, at least two class action lawsuits have been filed on behalf of irate consumers who say they’ve become victims of unsolicited text spam.
The first group text message service class action lawsuit was filed May 27 against Google, which owns Slide and Disco.com. The same law firm filed a second class action lawsuit against GroupMe and Twilio the same day, alleging, among other things, that GroupMe and Twilio send unsolicited text messages to cellular telephones in violation of the Telephone Consumer Protection Act (TCPA).
The Twilio and GroupMe text message class action lawsuit is brought on behalf of two classes of individuals: (1) anyone who received one or more text messages from GroupMe who were automatically unsubscribed from GroupMe because they never opted-in; and (2) anyone who received the GroupMe Mobile App Text, or a substantially similar text from GroupMe, that advertised GroupMe’s mobile application. It is seeking class certification, an award of actual and statutory damages, and an injunction requiring GroupMe and Twilio to cease all wireless spam activities.
A copy of the Twilio & GroupMe Text Message Spam Class Action Lawsuit can be read here.
The case is Brian Glauser v. Twilio, Inc. and GroupMe, Inc., Case No. 11-cv-2584, United States District Court, Northern District of California.
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Updated July 6th, 2011
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Twilio is responsible for over 70% of all spam received by phones as of 2021. Smaller phone companies can do themselves and their customers a huge favor by blocking the routing of the carrier Twilio uses. The carrier they use is Inteliquent. Customer complaints over spam have decreased by 91% since these routing blocks have been put in place.
Twilio is responsible for over 70% of all spam received by phones as of 2021. Smaller phone companies can do themselves and their customers a huge favor by blocking the routing of the carrier Twilio uses. The carrier they use is Inteliquent. Customer complaints over spam have decreased by 91% since these routing blocks have been put in place.
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One thought on Twilio & GroupMe Text Message Spam Class Action
Twilio is responsible for over 70% of all spam received by phones as of 2021. Smaller phone companies can do themselves and their customers a huge favor by blocking the routing of the carrier Twilio uses. The carrier they use is Inteliquent. Customer complaints over spam have decreased by 91% since these routing blocks have been put in place.
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