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Pella Corporation has reached a class action lawsuit settlement over alleged defects in its ProLine series of windows that allegedly cause rotting in the surrounding wood. If approved, the class action settlement will cover a nationwide Class of consumers who purchased ProLine casement, awning and transom windows made by Pella from 1991 to 2006.
Under the proposed class action lawsuit settlement, consumers may be eligible to receive between $750 and $6,000. The Pella ProLine settlement also provides benefits beyond the warranty to consumers whose windows may suffer wood rot in the future.
Lead Plaintiff Dr. Leonard Saltzman sued Pella in 2006 alleging that he began to notice some of his window frames were rotting 10 years after installing ProLine casement windows in his new home, but the windows were no longer under warranty. Saltzman alleged the windows had a design defect that allows water to seep behind the aluminum cladding and cause wood rot.
Pella denies the allegations and maintains wood rot can be caused by many different reasons, but said in a statement last week that it is “pleased to have created a settlement framework that extends our existing customer support program with a claims process” for older windows.
“In the overwhelming majority of cases, our Pella windows performed extremely well and as designed,” Pella’s CEO said. “We know that each home or building is unique and the settlement is designed to address the relatively small number that may have experienced a problem.”
Detailed instructions on how to file a valid claim for the Pella ProLine Window Class Action Settlement can be found in our Open Lawsuit Settlements section.
UPDATE: A class action lawsuit settlement has been reached! Learn how to file a claim for the Pella Window Class Action Settlement.
UPDATE 2: On June 2, 2014, the 7th U.S. Circuit Court of Appeals overturned the Pella window defect class action settlement after finding that its terms were “scandalous” and unfair to Class Members.
UPDATE 3: On Feb. 8, 2018, after years in court, Pella Corporation agreed to pay close to $26 million to settle a class action lawsuit that alleged a line of its windows leaked and caused wood rot.
UPDATE 4: On March 23, 2018, the revised Pella ProLine windows defect class action settlement is now open. Click here to file a claim.
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120 thoughts onPella Agrees to ProLine Window Defect Settlement
We have black mold all over the windows in our house. We have complained about it in the past and about the leaking of air, moisture and now the windows have begun to rot. Is there any info that anyone can provide to help get this resolved. We have children and are very worried for their health and ours as well.
I was washing oour pella proline windows last week and to my great dismay found several are rotted away…..are we still to late to file a claim in th elaw suit?
My Regards,
Wayne Andrzejewski
Most likely you are out of luck. I filed everything on time and still have not heard anything. Pella will probably appeal forever so they never have to pay. The most I could get would be $6,000. I will have to pay a total of $16, 000 to replace them all. $8,000 already spent on the front with the backs still to get replaced and I have a small 2 story. I’ll not only never get Pella windows again, but I’ll never get anything BUT vinyl.
See websites for any further info (Not that it will help, because it hasn’t for me.) Should I get anything I’ll update my post. But don’t hold your breath, as it’s already been 1-1/2 years and I haven’t heard anything.
http://www.windowsettlement.com/
http://www.complexlitgroup.com/ <– (They want all victims to notify them for further proof of a screw job. However the info only is helping to get money for themselves, not for consumer that got screwed.)
All the class action lawsuits you see on TV are B.S. I have yet to hear of any of them actually earning anything for the individual that was affected.
NewCondo with Pella Proline crank windows installed in 2006, Unit was purchased unused in 2007. Significant condensation inside around the glass and wood frame. Wood started to rot a couple of years ago. Do I qualify for the Pella settlement?
I wouldn’t buy another Pella Window if it was the last one in the world. I qualified for a claim in that big “phony” law suit…but was told by the store representative that it has been 15 years so I do not qualify. Yeah, and I have rotten window sills and have to buy new windows because of Pellas “defective” windows…some great company, huh?
I installed 3 pella casement windows and all have issues
Just heard about this, our windows are totaly rotted out on the bottom. NO ONE seems to want to do anything about it.
Received a packet from Pella Windows two days ago. In this packet it showed the windows that had damage (water rot) at a house we started building over 12 yrs. ago. An Independent contractor inspected the windows a few days before and turned his findings over to Pella. I called Pella Windows and talked with their service manager yesterday. I told him that I was a little confused about the documents in the packet. I told him that it looked like a bid to me on what it would take to get the windows fixed. He verified that I was right and that if I wanted my windows fixed by Pella it would cost me $4,361.43. He said that was a 30% discount from what it would cost me, if I weren’t an active participant of this class action law suit. I told him that I didn’t think that I should have to pay anything to get them fixed, because it was because of there faulty design that the windows leaked in the first place. The conversation started to get a little heated, so I just decided to hang up. I guess I don’t understand how this class action lawsuit has helped me at all. I had a lot of water intrusion that actually did some major damage to the structure too. It’s been 12+ yrs. now, that I have had to pay taxes, insurance, and untility bills on a house that couldn’t go any farther with the constuction, because of the leaking windows. At this time I think I could fairly say that I’ve put out about $50,000.00 in repairs, taxes, insurance and utilites. In return, I get a 30% discount on Pella providing the materials and labor to fix a problem that they generated in the first place. Where is justice in my case?
Have been trying to get this settled with my Pella “PRO LINE” windows since last year. Sent all the paperwork in March and have heard nothing…..in the meantime one of my casment windows is rotting with BLACKMOLD and 2 other ones are going the same route. What does one have to do to get this resolved. Pella does not want to hear it — I will never buy these windows again. PLEASE HELP!
The story of our windows is the same as everyone else .We started replacing the windows in what was my grandparents home about 1998. Windows are great way to improve energy use. I did my home work and thought I made a wise deceision. The winter of 2012 the bottem of one of four Pella Casement Windows fell off. I called the local Pella dis’ only to be told my windows were to old the warrenty only good for 10 years.I never new that as a home owner you could expect to replace your windows every TEN years. I also was very unhappy with the proformance of my Pella windows. The 4 windows that where made by Pella have been replace with a different brand. The two windows on the northeast end of our home allowed water to get down inside the wall. When the company came to replace the windows is when this damage was exposed lucky us. The wall is open so what do you do ? The wall was replaced thank goodness the company was able to reuse the siding that was there. tThe hole thing was avery unpleasent upsetting unexpected expenceive experence. Would we ever recameed.
While searching the web to find out how to possible repair my damaged windows and doors I ran across this law suit. I never received notice that this was going on. My home was built in 1989 and I purchased it in 1990. I have already had to replace 3 windows and a door at a cost of $4000!! I have 29 additional windows and 3 additional doors. Please tell me that I’m not too late. Open to any suggestions.
Many thanks