Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
LG Refrigerator Class Action Lawsuit
By Sarah Pierce
UPDATE: A class action settlement has been reached! Click here to learn how to claim your benefits from the LG Refrigerator Class Action Settlement!
A design defect in certain LG refrigerator models causes the interior light to stay on after the doors are closed, resulting in overheating, food spoilage, melted plastic and risk of serious fire hazard, according to a class action lawsuit filed in federal court in New Jersey. The defect alleged in the lawsuit involves “French door” refrigerator models sold since 2005.
The lawsuit claims the lights in these models become so hot that they melt parts of the refrigerator that touch the lights, including the plastic covering the lights. In addition to producing a burning smell and obvious fire risk, the lawsuit claims consumers are at risk for burning themselves on the hot refrigerator parts and for becoming sick from food that spoils due to the high interior temperatures.
The class action lawsuit alleges LG knew about the problem, pointing out that consumers complained about the defect to LG as early as 2006, but actively concealed the defect and made false and misleading statements regarding the refrigerators’ quality. The lawsuit also alleges LG provided repairs that it knew “would not cure the defect but would instead merely delay the impact of the defect,” and had a “duty to disclose the defect based upon its exclusive knowledge of it,” but failed to do so. State and federal laws require companies to remedy products that are defectively designed or manufactured or do not perform as advertised, oftentimes even after the warranty period has expired.
The class action lawsuit was filed on behalf of anyone in the U.S. who owns, or has owned, an LG French door refrigerator with a light that stays on when the doors are closed, including the specific model numbers LFC25760SW and LRFC22750ST. The lawsuit is accusing LG of breach of implied warranty, negligent misrepresentation, unjust enrichment, and consumer fraud. The full case filing is available at http://www.courthousenews.com/2010/07/19/CCA.pdf.
Updated July 21st, 2010
All class action and lawsuit news updates are listed in the Lawsuit News section of Top Class Actions
Top Class Actions Legal Statement
95 thoughts onLG Refrigerator Class Action Lawsuit
i have a kenmore elite that has the bad light assy in it sears just keeps telling me it is on back order LG has told me they no longer make the part all of sears parts supliers have told me the parts is no longer available through LG. i spoke with a saleperson on sears parts direct and he told me they have the parts in stock to repair the the problem but because it is part of a manufactures recall i have to pay for the parts out of my own pocket if i want the problem fixed. when i call the repair center back they told me the parts were on back order and they could not come and repair the frig till thet recieved the parts from LG. when i told the repair center that the parts dept had the parts he tried to deny it at first and told me even if they do have the parts in stock i still have to wait for them to come in from LG knowing dam well they got the parts in stock but have no intentions of what appears by me of fixing the problem with the refrig they first came and looked at my frig in the beginning of nov it is now the middle of january and all i can get from sears is its on back order. i think its time we just boycot sears all together because what use to be one of AMERICAS most trusted stores has turned its backs on us the CONSUMERS
I had the same problem with the Kenmore Elite (Model # 795.77559600) Refrigerator light not shutting off and completely melting the plastic housing around it on November 18, 2013. After doing some online research I called the Sears Product Resolution Line 1-800-659-7026 on November 19, 2013, and they told me to take out the light bulbs, leaving of course unsafe exposed light sockets until repairs could be made. They told me repairs would be made on December 5, 2013, but then canceled because the repair kit was on back order and unavailable. I have rescheduled another repair appointment for January 16, 2014, but the part is still on backorder and they are threatening to cancel the repair appointment until the backordered parts are made available. I asked Sears, Kenmore, and LG what my options are if the repair kit remains on backorder indefinitely and they said either wait for the parts or buy a new refrigerator at my own expense. I’ve looked online and it seems like the repair part has been on backorder since around June 2013. I confronted Sears and asked them how long this repair kit has been on backorder and unavailable and they say they don’t know. Sounds like Sears is avoiding doing repairs therefore willfully disregarding the safety of their consumers. I have been waiting 51 days now to receive the repair kit and still waiting. Sears has told me the unit is safe as long as the lights are removed and to just wait for the repair which at this point may never happen if the repair kit remains on backorder. I think another class action lawsuit is in order for those consumers whose safety is continuing to be risked by Sears, LG, and Kenmore.
We had the same issue with the light housing melting problem with our LG French Door refrigerator. The Sunday after Thanksgiving my daughter opened the door & a hot light cover fell out. The food was warm & the butter had melted. We loved the look of our five year old stainless steel refrigerator, but regret our purchase as we feel it’s a fire hazard. We feel fortunate that we were not out of town. No more LG appliances for us!
I have a Kenmore Elite bottom freezer, refridgerator. We had to unscrew the light bulb on the top shelf due to overheating. Also the error code light has come on, we are not able to adjust the temp of the refrigerator or freezer. We has had 2 repair men in to fix the problem twice. they we unable to fix it. Model # 795.77559600, manufactured 2006-2008. Can you please tell me if there have been claims regarding my refrigerator?
Have a LFC25760ST. Light has the problem as described. In addition, food is freezing at 42F in the fruit and vegetable department as well as the back of the refrigerator.
We have the LG LFC25760SB and have the same problem with the light staying on (we no longer use a light, we replaced all the light parts once already and it happened again) we also have the problem with everything freezing all the time. We bought this fridge on Craigslist a year and a half ago from an individual (now I know why she sold it). Since the Class Action lawsuit is over is it too late to get help and since we bought it second hand would they even help us at all? I see where others have gotten the refrigerator replaced for free.
I have a LG LFX25960ST and control panel lights flash and gets real hot along with strong burning smell. Had to unplug and not use.
This problem just happened to my family. Is it to late to get someone to help?
Stay away from LG refrigerator products. I was fooled by Sears and Consumer Reports and so regret buying the Sear’s top of the line model made by LG which has now required 5 factory service calls, not all under warranty after many complaints..
just avoid all Sears products and don’t believe all the reviews…………….
ww
Stay away from LG refrigerator products. I was fooled by Sears and Consumer Reports and so regret buying the Sear’s top of the line model made by LG which has now required 5 factory service calls, not all under warranty after many complaints..
just avoid all Sears products and don’t believe all the reviews…………….
ww