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LG Refrigerator Class Action Lawsuit
By Sarah Pierce
UPDATE: A class action settlement has been reached! Click here to learn how to claim your benefits from the LG Refrigerator Class Action Settlement!
A design defect in certain LG refrigerator models causes the interior light to stay on after the doors are closed, resulting in overheating, food spoilage, melted plastic and risk of serious fire hazard, according to a class action lawsuit filed in federal court in New Jersey. The defect alleged in the lawsuit involves “French door” refrigerator models sold since 2005.
The lawsuit claims the lights in these models become so hot that they melt parts of the refrigerator that touch the lights, including the plastic covering the lights. In addition to producing a burning smell and obvious fire risk, the lawsuit claims consumers are at risk for burning themselves on the hot refrigerator parts and for becoming sick from food that spoils due to the high interior temperatures.
The class action lawsuit alleges LG knew about the problem, pointing out that consumers complained about the defect to LG as early as 2006, but actively concealed the defect and made false and misleading statements regarding the refrigerators’ quality. The lawsuit also alleges LG provided repairs that it knew “would not cure the defect but would instead merely delay the impact of the defect,” and had a “duty to disclose the defect based upon its exclusive knowledge of it,” but failed to do so. State and federal laws require companies to remedy products that are defectively designed or manufactured or do not perform as advertised, oftentimes even after the warranty period has expired.
The class action lawsuit was filed on behalf of anyone in the U.S. who owns, or has owned, an LG French door refrigerator with a light that stays on when the doors are closed, including the specific model numbers LFC25760SW and LRFC22750ST. The lawsuit is accusing LG of breach of implied warranty, negligent misrepresentation, unjust enrichment, and consumer fraud. The full case filing is available at http://www.courthousenews.com/2010/07/19/CCA.pdf.
Updated July 21st, 2010
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95 thoughts onLG Refrigerator Class Action Lawsuit
6/30/3013 – 4:31 p.m. Wheeel…I suppose after two years of “ding..ding..ding…ding..ding” as my temperature monitor fights to keep the inside COOL..all the while not realizing the light remains ON when doors are closed (my model LFC25760TT) I should INQUIRE as to what the heck is going on. After perspiraton on bags with food in them, my wife tells me the light remains on when the doors are shut. So here I am wondering what to do. If repairs to the unit are not adequate, meaning ..the repairs FIX the problem, I’m wasting my time. Do I visit http://www.lgservice.com or inquire to the already outdated class action? I’ll make a few calls and come to some decision. I spent $1,400 bucks on this refridgerator from HHGregg.
Ok. French door frig. I remodeled my kitchen and designed around an upcoming purchase of all LG products- top of the LG line- French door frig- microwave- electric range- dishwasher- washer – and dryer. Dishwasher broke- it was melting the rubber sealing – leaking– After 6 visits I gave up and threw it in a trash dumpster and bought another brand. Micro-wave stopped working. Replaced the computer board 4 tines and then was told they did not make parts anymore and offered a settlement of $300 on what originally cost $1,200 and was 2 years old with an extended warranty from Home Depot. I purchased another brand. Now refrigrator stopes cooling. After 4 trips by LG technicians and parts shipped 3 times, I was told they did not make the parts anymore and offered me a settlement of $800 on what cost $3,800 four years ago. Warranty states 7 years on closed system compressor. No help from LG or the extended warranty with Home Depot. Washer needed 4 seals repaired and took six weeks to get that done. Electric range dining ok, but I am holding my breath. I assuming if one buys ANY appliance from LG paying for the top of their line, you can only use them for 3-4 years and then they cannot be repaired and deemed unusable! No parts! Parts not made to repair the product. I spent around $10,000.00 for new appliances -LG- and three years later they are unusable and heading to the trash dump. Consumer relations witb LG are poor at the least. We got your money- you got screwed! Also he very aware of Home Depot, their appliances support, and extended warranties! Another screw job. Well, live and learn.
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LG model LGC25760TT was delivered on 2/10/2007 which replaced a previous brand new one that sounded like an old barn door opening. The second one had the very same light housing melting problem that most LG owners have experienced. I was told by LG customer support that a service technician would go to asses the problem and that I would pay for the call ( my fridge was 1 month past the 2 year warranty). Well, I did some research and the service call was twice the cost of the parts needed to be replaced. I ordered the parts and replaced them myself….today 2/28/2013, the damn lights are acting up again.
Will someone please help! I am getting the run around from the settlement company. My refrigerator had the problem. I paid Sears to fix it. I then found about the class action suit. Sears had talked me into a one year warranty on my six year old refrigerator becuae it was cheaper than the repair cost alone. Settlement company is telling me I had an extended warranty so I don’t qualify. What can I do. I’m about ready to storm a Sears store, LG headqueaters or the Settlement Company. My guess is the settlement company gets to keep the money that is left over.
We had the same problem happen with our LG fridge model #LFC25760ST, purchased from abc warehouse, taylor,mi, in 2007. As a result of the lights staying on, do to a known malfunction by the company, the inside top of my fridge bubbled up from the heat and melted the bracket right off its mounts, LG at this time is only offering to replace the bracket leaving hidden perminant damage done underneith of it, i refused to allow a rig job but where do I go from here? i have no light in my fridge, perminant damage done inside my fridge, a bracket thats hanging unsafe by a cord, but LG’S executive advised me,” well it still keeps food cold so its working”. please help.
My Sears Elite model #795.77559600 is doing the same light on all the time thing. After a while the lights turn off on their own until they cool off. But they get very hot until that happens.
We just had the melted lights feature activate in our LG refrigerator. I found this site. We’re so lucky we didn’t have a fire. It was smoking hot inside. Will lose a lot of food and we will have the smell of plastic in our house but we’re all ok. I’m furious with LG And will never purchase another product from them. Moreover, I will tell everyone I know that they sell defective, dangerous C*@p.
Thanksgiving day….opened our refigerator door to find the panel covering the lights hanging by it’s power cord and the upper shelf hot enough to burn my fingers…Sound familar?! Same problem, lights not going out….I see too that we missed the law suit (ended Nov 7, 12) by 18 days…doesn’t seem fair, they should at least FIX the problem “correctly”…that’s all I want. Does anyone know if there is anything we can do….Thanks…
Our refrigerator just developed this problem but I see from looking at the website, we missed the deadline to enter into the class action lawsuit by a week or so. Does anyone know if there is anything we can do. We have a Sears guy coming over tomorrow to look at it!
Exact Same issue here
Ouu cover melted this afternoon