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LG Refrigerator Class Action Lawsuit
By Sarah Pierce
UPDATE: A class action settlement has been reached! Click here to learn how to claim your benefits from the LG Refrigerator Class Action Settlement!
A design defect in certain LG refrigerator models causes the interior light to stay on after the doors are closed, resulting in overheating, food spoilage, melted plastic and risk of serious fire hazard, according to a class action lawsuit filed in federal court in New Jersey. The defect alleged in the lawsuit involves “French door” refrigerator models sold since 2005.
The lawsuit claims the lights in these models become so hot that they melt parts of the refrigerator that touch the lights, including the plastic covering the lights. In addition to producing a burning smell and obvious fire risk, the lawsuit claims consumers are at risk for burning themselves on the hot refrigerator parts and for becoming sick from food that spoils due to the high interior temperatures.
The class action lawsuit alleges LG knew about the problem, pointing out that consumers complained about the defect to LG as early as 2006, but actively concealed the defect and made false and misleading statements regarding the refrigerators’ quality. The lawsuit also alleges LG provided repairs that it knew “would not cure the defect but would instead merely delay the impact of the defect,” and had a “duty to disclose the defect based upon its exclusive knowledge of it,” but failed to do so. State and federal laws require companies to remedy products that are defectively designed or manufactured or do not perform as advertised, oftentimes even after the warranty period has expired.
The class action lawsuit was filed on behalf of anyone in the U.S. who owns, or has owned, an LG French door refrigerator with a light that stays on when the doors are closed, including the specific model numbers LFC25760SW and LRFC22750ST. The lawsuit is accusing LG of breach of implied warranty, negligent misrepresentation, unjust enrichment, and consumer fraud. The full case filing is available at http://www.courthousenews.com/2010/07/19/CCA.pdf.
Updated July 21st, 2010
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95 thoughts onLG Refrigerator Class Action Lawsuit
I am not usually someone who writes reviews on products – BUT this refrigerator is junk – $2500 worth of junk. We had continuous problems within the first couple of years – compressor, fan motor and icemaker – dealing with LG service was a nightmare. They are rude and inconsiderate – one of their service repairmen told me that in order for the refrigerator to de-ice – I would need to unplug it for 24 hours about once a month – what an idea – you know, buy a $2500 refrigerator and leave it unplugged??? On a more recent incident we awoke to find that the interior lights were not shutting off – which ruined all of the food – the lightbulbs melted into the plastic. “Luckily” this was under an extended warranty due to a class action lawsuit. LG repaired the problem with a new light assembly and a new control board. 7 days after this incident occurred, the icemaker spout refused to open – which required us to physically take the ice bucket each time to get ice. LG insists that this issue had nothing to do with the control board they replaced the week before. Then 3 weeks ago, spontaneously the water dispenser decided to kick on which flooded my kitchen! That was the craziest thing ever! LG has remained true to their story “not covered” . . . . .DON’T BUY LG!
August 18, 2012
We bought our LG back in 2008and just had a similar issue. Light on when door closed with a twist. The lights would cycle on for about five minutes then off for a while. Nothing has melted but that’s probably because the lights would get shut off. I think when they get too hot and the circuit cuts out somehow which is the only thing that saved it from melting like others have described. I called LG and they are going to have someone come out next week to fix the problem at their cost even though it is out of the warranty period.
I am having this exact problem with my LG LFX25960ST fridge. The lights stayed on for 2 days, melted the interior light unit and cover which dropped down, food spoiled, and am glad the whole thing didn’t catch fire because I was out of town. What do I need to do? I was about to call for local repair since I purchased the unit in 2006 and is no longer on warranty.
I bought my fridge from Home depot, as a sale item that had been refurbished, so h.d must have known also. I paid 1200. for the fridge, in 2007, LFX25960ST..first receivd letter year letter that LG was going to issue me checks for like .60 a month for ineffiency and not as stated for wattage issue. Spoke with LG on phone, said they were going to issue payments to all LG fridges that had bad seals on double doors which mine had. Fast forward two sets of seals gone thru on doors,still ripping when closing.Last year, light and housing heated up and spoiled my food, and we too smelled electrical wiring burning and figured out light was not going out.. Inside of fridge light housing is melted,plastic housing the light bulb and two receptacles that hold the bulbs are melted goos of reformed plastic. My
electric bills seem to go higher and higher, I am surmising that this fancy piece of crap..needs to go..again three attempts to contact LG with letters and phone calls to 800 number and no one returns anything or correspondence by mail either..And the checks of .60 a month for how long…never happened.. and the plastic rollers on the drawers; mine too have fallen off..Ice maker works with a mind of its own also…I don’t want to go dump another 1000. plus more on a new piece of crap..but I worry every night about it burning up our house..Thanks LG and Home Depot for Defrauding Your Consumers….bull@!it~!
I have an lg lfx2590sw hasnt melted anything because we have caugt the problem in time but the interior lights stay on and would melt and spoil food. Of course out of warranty.
I am seeking damages related to medical outcomes from a malfunctioning LG French door refrigerator.
I am a parent trying to organize other parents.
If your family has developed GI problems, autoimmune issues, autoinflammatory disorders, autisms, chronic pain, subsequent to owning this malfunctioning refrigerator, please contact me.
We need to unite, in order to be heard by doctors, and lawyers.
jreyner@rochester.rr.com
I had same problem with this refrigerator within 1 year of purchase in 2006. Fortunately had an extended warranty thru Home Depot for 5 years, so have been trouble free until recently when the clip on the door broke off., My wife has always hated this refrigerator so she might be glad to have an excuse to get a new one.
Oh my goodness, I can’t believe how many people this has happened to. This happened to us just yesterday March 28, 2012. I opened the fridge first thing in the morning and the part housing the sensors was hanging down because the brackets had melted and all the food on the top shelf was hot to the touch because the fridge lights had been on all night. Ours is from Sears Canada with French Doors and freezer on the bottom. How come Sears knows enough to phone me asking about extending warranties but they can’t be bothered to contact me when my fridge has such a major defect. I too worried about a possible fire that could have happened when my family of 5 was home sleeping.
I ALSO HAVE FRENCH DOOR LG ffrom late 2006. What a nightmare! Has anyone had ongoing problems with seals around doors after both clips broke. I purchased mine ffrom sears and they didn’t fix it after 15 service calls. And now the sliding bracket on top freezer drawer broke and completely fell out dropping the entire basket and its contents. LG needs to be sued. I paid $1567 for this and I too have been treated rudely by LG who obviously don’t care about their customers and products.
My fridge is doing the same thing….the lights are so hot that the gallon milk just were hot coming out of the fridge. I had to remove the lights because I thought the inside of the fridge might melt. My Kenmore Elite model is 795.77579600 manufactured June 2007 and purchased from Sears around January 2008.