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Comcast Hit with Class Action Lawsuit
By Mike Holter
A class action lawsuit filed in Superior Court accuses Comcast of unfair and deceptive business practices, claiming the company charges customers for services they did not receive during time periods in which their Comcast services were suspended and/or disconnected.
California resident Craig Ritchie alleges in the Comcast class action lawsuit that his Comcast services were disconnected in September 2011 when he was unable to pay his bill. In November 2011, Ritchie says he called Comcast seeking to reinstate his services, and was informed that in order to do so, he would be required to pay for services he did not actually receive during the two months his services were suspended.
Ritchie is alleging violation of the Unfair Business Practices Act, deceptive practices under the Consumer Legal Remedies Act, and breach of contract. He is seeking Class certification, damages and injunctive relief.
A copy of the Comcast Class Action Lawsuit can be read here.
The case is Craig Ritchie v. Comcast Corporation, Case No. 12-cv-173162, Superior Court, State of California, County of Santa Cruz.
Updated February 3rd, 2012
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64 thoughts onComcast Hit with Class Action Lawsuit
I feel sorry for the hard working citizens being fraudently charged by Comcast everyday ! I also recieved over 1 year ago from a collection agency from Texas saying I owe Comcast $700. I had service in Fort Myers Florida and paid cable bill and early termination fee for their crap security system! I had cancelled check sent to collectin agency and stated I will sue you and Comcast for fraud.Fast forward I am working in California recieved letter from collection agency out of Washington State saying that I owe Concast $700 . Called collection agency they said its from Fort Myers address where I had service and had paid that bill since Nov 2014. Bottom line they are liars and I want to sue them now! Will file in federal court and will do everything in my power to destroy this company! I’m a former US Marine and retired as a US Army Officer! I know how to destroy an enemy and Comcast is the enemy!
Comcast same here every time I pay the bill they charge me more the next month, they told me I owed $6 more and my next bill would be $87.00 due on 3/19/16 I just signed in to customer billing on 2/26/16 and my account shows I owe $95 for the same bill due 3/19/16 I signed in today and they say my bill for due 3/19/16 the same bill not due 21 days is now $105 . I have been with them a year been overcharged every month . they also tell me I have 150 mbps down which I pay extra for and the most I have gotten with there own test is 32 mbps down load we need to get together and sue Comcast , also if your going to be a new customer be ware your rate will double like it did for me at the end of 12 months , unfortunately no other service has internet and tv in my building
ESTA PAGINA ES DE COMCAST Y AHORA YA ME JODI POR QUE YO TENGO COMCAST Y CUANDO ESTOS PERROS MIREN MI COMENTARIO ME VAN A MORDER Y CON RABIA.
CAN SOMEONE PLEASE CONTACT ME ABOUT SUING POS COMCAST PLEASE? They are hurting my 85 year old father. they put a modem in our house that is a microwave weapon. TURNING OUR HOUSE INTO A WIFI HOTSPOT. My dad cant sleep. Its baking our brains heres my phone number 484 802-1358 heres my email sspinecone13@gmail.com Im serious, if you know how to do it get in touch with me.
I have for the past 6 months arguing with the billing dept. about being charged more then I had been told at the time of service agreement. Then 2 months ago I received in the mail a great offer. I informed them that I was financially in distress and couldn’t pay much more then the offer given. The business office stated that there wasn’t any other charges as stated in the business flyer mailed. The offer was $159.99 per month, as offered was most premium channels,most regular channels for two years. Well to my surprise the bill received was $301.18. When I called the billing office the stated that that was just the special offer,other charges were for equipment ,jackes etc. etc etc. I have called numerous times arguing with so many employees and some managers to no avail, please I need help, if these illegal practices corrected. Thank You for your time Rudy
Just so I can Have internet for my family Monthly Statement Summary
Previous Balance 265.64
Payment – 10/05/15 – Thank You -265.64
New Charges – see below 181.16
Total Amount Due $181.16
Payment Due By 11/16/15
New Charges Summary
XFINITY Bundled Services 54.99
Additional XFINITY Internet Services 120.00
Other Charges & Credits 3.25
Taxes, Surcharges & Fees 2.92
Total New Charges $181.16
I attempted to cancel my Comcast Service today. They insist they I need to sign a disconnect form and the I didnt give them 60 days notice. ( I guess I am living in their house! ) I have been out of contract for more than a year so tell me why I have to pay for 60 more days? Their agents use planned tactics to foil your attempt to stop service immediately with deceptive business practices that force their employees to tell you nothing about your rights. File a complaint for the FCC https://consumercomplaints.fcc.gov/hc/en-us and with Elizabeth Warrens – Consumer Financial Protection Bureau. http://www.consumerfinance.gov/. Do file a Small Claim case against Comcast…. They likely will not show up – you win. And make sure you record all conversation with Comcast agents – ALWAYS – They do. Thus you have the right to also.
hola me uno a ustedes ya que a mi tambien me esta pasando lo mismo puse un servicio y desde entonces eh tenido problemas porque no recibo lo ke pedi se cae mucho el servicio y encima puse un internet de una velocidad y cuando llamo me dicen que yo no tengo ese servicio ke es otro, unamonos todos aqui y hagamos una nosotros ya esta bueno de ke ellos no tomen el pelo yo por mi parte voy manana para recursos humanos para que me ayuden
I would like to join this action against Comcast as well. They told me they changed my plan in February but the changes never happened. They have been charging me a ridiculous amount and refuse to refund or credit my account even though they admit that they screwed up. They offered me a token amount of $105 when the actual amount is almost $900. Pathetic for such a large company.
Comcast is nothing more than compilation of thieves and liars. I am no mathematician, but I know that the bundle service total through my association is $100/month so I am baffled as to how my bill is over $500 is less than 2 months. May the market NOT have mercy on this company ever and may they quickly crumble into the abyss of failure, which is exactly where they belong…