Sarah Mirando  |  February 3, 2012

Category: Legal News

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Comcast Hit with Class Action Lawsuit

By Mike Holter

 

ComcastA class action lawsuit filed in Superior Court accuses Comcast of unfair and deceptive business practices, claiming the company charges customers for services they did not receive during time periods in which their Comcast services were suspended and/or disconnected.

California resident Craig Ritchie alleges in the Comcast class action lawsuit that his Comcast services were disconnected in September 2011 when he was unable to pay his bill. In November 2011, Ritchie says he called Comcast seeking to reinstate his services, and was informed that in order to do so, he would be required to pay for services he did not actually receive during the two months his services were suspended.

 
In addition, “Plaintiff and all other Class Members have not received refunds for charges incurred for services they did not actually receive during the time in which their services were disconnected,” the class action lawsuit says.
 
The Comcast class action lawsuit is brought on behalf of all Comcast customers in California who, from January 27, 2008 to the present, had their services suspended by Comcast and were charged for services not received during the period their services were suspended.

Ritchie is alleging violation of the Unfair Business Practices Act, deceptive practices under the Consumer Legal Remedies Act, and breach of contract. He is seeking Class certification, damages and injunctive relief.

A copy of the Comcast Class Action Lawsuit can be read here.

The case is Craig Ritchie v. Comcast Corporation, Case No. 12-cv-173162, Superior Court, State of California, County of Santa Cruz.

 

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Updated February 3rd, 2012

 

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64 thoughts onComcast Hit with Class Action Lawsuit

  1. Marie says:

    also we have had periods daily where we dont have internet or phone, called them they come out say it is fixed, but it’s not, then we had times when service was out two days did they credit me no?
    so yeah a bad business.

  2. Marie says:

    I can tell you I have been with this company for two years, the first year we made a payment and the very next month they said I didn’t, even when I have my bank to back it up, took me three months to fix this. Now this past year, We pay via phone, no cable bills in our mail which we did request to have them sent, so I call each month on the 15th to pay our bill Jan 15th 2013 I call to make our usual payments, behold the computer automated statement stated we’re a month behind, I don’t think so, so I called our bank again I made monthly payments never missed, so I chatted online with an agent who said this happened in oct, I told the person it’s a mistake the bank confirmed my payments, then I called today 1/18/2013 that person said it was in July again I told that man he’s wrong We paid that month, I explained that the bank went back a 1 1/2 and seen we paid monthly never missing a payment and all payments over 188. so I explained to him that there must be a mistake, he said in July we missed a payment that our bill was 394.? wow I told him that is impossible our bill is 188. always, he refused to look or anything didn ‘t want to listen to reason. So we’re screwed no one there wants to admit they made a mistake.. I have bank payment stubs and can prove this. I refuse to pay for something I have already paid!! I want to join this lawsuit..

  3. Ted says:

    I think this site is owned by Comcast. It is here to direct you away from actually doing anything against them.

    1. Rex says:

      Good point. I had never thought of that.

      1. rick says:

        http://topclassactions.com/lawsuit-settlements/lawsuit-news/1610-comcast-hit-with-class-action-lawsuit/ ALL You have to do to find out about class-action lawsuits, just type in your Info on >> GOOGLE or BING , You can read on all past & present Info, with what is going on with comcast lawsuits and how to sign up and contact Information. Hope this helps !!!

  4. Anonymous says:

    Is there a class action lawsuit against Comcast because of the bad Closed Captioning (CC)? I’m deaf andI need this CC.

  5. Anonymous says:

    After I negotiated a cheaper rate for two years, committing to pay the regular rate for the next two years, TCM was discontinued. TCM is my wife’s favorite channel. I have not checked yet, but I’m wondering if Comcast still wants me to stick to my end of the deal. My assumption was that we would get the same channels.

  6. Anonymous says:

    The same thing has happened to me but I have never received any credits. Hours and hours with no phone, Tv or internet, But they dont care. I would also like to know who to get in on this suit. I dont see a claim form anywere on there,

  7. Anonymous says:

    This Crooked business did the exact same thing to me!!!!!! I had a $240 credit because my internet and cable were out constantly, and I Spent NUMEROUS HOURS of my life fixing the issue. Now I’ve cut off services and was told by at least 20-40 different comcrook employees that I have a zero balance and nothing more needs to be done, only to find out Yesterday that I somehow STILL OWE MONEY AFTER DISCONNECTION AND ZERO BALANCE, EVEN AFTER I HAD A COMCAST EMPLOYEE TELL ME I WAS RECEIVING A $70 CREDIT CHECK IN THE MAIL!!!!!!!!!!!!

  8. Anonymous says:

    How do we join this suit? They did the same to me

  9. Anonymous says:

    How do we file a class action suit?

    1. robert young says:

      how can I get on the class action lawsuite…when I was a Comcast customer they overcharged me every month…they even made me pay extra months bills

      1. Ken B says:

        They extort money called overage fees every month. I was on vacation with the power off and came back to 50gigs used. It is a scam and I will support anyone suing these crooks.

  10. Anonymous says:

    There needs to be MORE Comcast Class Action Lawsuits for the love of God! They are such crooks and are probably paying off everyone to keep them out of court. C’mon everyone, file more!

    1. Anonymous says:

      Who do I call..Comcast is blocking my E-mail

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