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A class action lawsuit has been filed against Cadillac Automobile Company, a division of General Motors LLC, alleging certain 2010-2013 model year Cadillac SRX vehicles were designed and manufactured with a defective sunroof design that causes outside water to leak into the passenger compartment.
Plaintiff Kelley Gaines alleges the affected vehicles have defective sunroof seals and/or sunroof drains that allow water from outside the vehicle to enter the passenger compartment, causing property damage such as wet carpet, mold, and damage to interior components.
She seeks to represent herself and a Class of all current and former owners or lessees of 2010-2013 model year Cadillac SRX vehicles in California who paid for repair and/or replacement of their vehicles because of the leaky sunroof defect.
According to the Cadillac leaky sunroof class action lawsuit, Cadillac has denied warranty coverage for issues associated with the sunroof defect, including the costs associated with cleaning the vehicles and repairing and/or replacing component parts, including wiring and electronic modules.
The Cadillac class action lawsuit notes that Cadillac issued a bulletin to technicians about the water leak, which indicated the most common potential causes as a void in the seal or a problem with the sunroof drain hoses. The alleged issue with the sunroof drain hoses is that they are too short and therefore subject to a higher level of tension that may cause them to disconnect and allow outside water to leak into the passenger compartment.
“Based on its own Service Bulletins and Customer Satisfaction programs, Defendant had actual knowledge and notice, or in the exercise of reasonable care should have known, during the warranty period covering the Class Vehicles of the existence and nature of and correction for the Leaking Sunroof defect,” the Cadillac class action lawsuit alleges.
Even though Cadillac knew or should have known about the leaky sunroof defect, Class Members had to pay to repair the damage caused by the leaking sunroofs. Gaines asserts Cadillac has failed to provide Class Members with a permanent remedy for the sunroof defect and has excluded them from the Customer Satisfaction program and warranty repairs.
According to the Cadillac class action lawsuit, Class Members have incurred and will continue to incur out-of-pocket costs and expenses to repair, replace and/or clean parts of the vehicle that have been affected by the leaking sunroof defect.
More than 222,000 Cadillac SRX vehicles are reportedly affected by the alleged leaky sunroof defect.
Gaines says her Cadillac SRX vehicle experienced the leaking sunroof defect in February 2017, when she noticed the floorboard carpet was soaking wet. She took the vehicle to be repaired, and it was allegedly determined the right front sunroof drain hose was loose. Both sunroof drain tubes were replaced, according to the Cadillac class action lawsuit.
The cost of repairing the sunroof defect and cleaning the vehicle’s carpets cost Gaines more than $1,000, the Cadillac class action lawsuit says. She filed a claim with her automobile insurance company, which paid a portion of the costs, but Gaines says she was still required to pay her insurance deductible of $250.
The Cadillac class action lawsuit asserts claims for breach of express warranty, violation of California’s Consumer Legal Remedies Act, California’s Unfair Competition Law, unjust enrichment and declaratory relief.
Gaines is represented by Robert A. Waller of Law Office of Robert A. Waller Jr. and Patricia L. Zlaket of Zlaket Law Offices APC.
The Cadillac Leaky Sunroof Class Action Lawsuit is Kelley Gaines v. Cadillac Automobile Company, et al., Case No. 3:17-cv-00989-LAB-JLB, in the U.S. District Court for the Southern District of California.
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230 thoughts onCadillac Class Action Lawsuit Alleges SRX Sunroof Defect Causes Leaks
i have the same issue with the drains on my 2015 SRX and my sunroof stop working first. would not open and the shade will not close
Just noticed a problem when we had heavy rains thought maybe it was the windshield but glass man said it was good but it looks like the drainage problem was with sunroof so I have appointment tomorrow with Quantrell Cadillac to see if they can fix the problem
Were they able to fix it? And how much if you don’t mind me asking. This has happened twice now.
the same happened to me. trunk will not open. i investigated it on you tube and found a video that shared my same problem. water was in the back side panel in the trunk area and under the spare tire area. same as mine. i had open the trunk from inside the car also watched a video on how to do that. i am very upset with GM. keep in mind if you buy one on line it may still need to be programmed by the dealership before it will work. i am interested in the class action law suit as well. no water yet on the inside. (fingers crossed) NOT a happy camper
I recently purchased a 2012 Cadillac SRX in march of this year as well as an warranty which covers absolutely nothing when it breaks down. I am having issues with my trunk not opening as well as leaking coming from somewhere under my car? In the screen selection of my vehicle it was flashing that the windshield wiper fluid was low, so I took my car into the Cadillac dealership for a oil change this past Saturday and I asked them to check for any leaks and also to check to see why my trunk wasn’t opening. After they checked it out I was told that I needed a module pump replacement for my trunk, they stated they couldn’t find any leaks, but when I got my car home it was leaking from underneath my driver side of my car. From reading the complaints and comments above it seems that I’m experiencing the same problems with my vehicle my trunk does not open. I think that Cadillac should recall these vehicles and fix all of the defects free of charge.
I have the same problem leaking sunroof with my 2015 SRX not the first problem with this car am very disappointed
I have a 2011 srx cadillac that the sun roof drain started to leak inside the cabin so how do I join this law suit
My 2012 Cadillac SRX was leaking water on the passenger side floor mat. The dealership charged me $1,400 to replace the front sunroof drain tubes ($120 parts and $1,280 labor). How can GM get away with not issuing a recall on this? It just seems unreasonable to me that sunroof drains failing to drain is a part of routine maintenance. I checked my owner’s manual for the scheduled maintenance plan and replacing sunroof drain tubes was not listed anywhere. I’m not a lawyer, but that should tell you that GM should be liable for the repair under breach of warranty. I don’t have the time to fight with GM but based on all of the SRX owner complaints, you would think that GM would make a good faith effort to address the problem and compromise on paying a portion of the repair cost. Shame on you GM. I guess we vote with our next vehicle purchase not being a GM.
Anything every filed? I’m having this nightmare right now. My interior got totally soaked and it knocked out everything and fried the battery. The repair shop is trying to fix it now, but I’m going to get it from under out as fast as I can!
Same sunroof drain hoses fried my electronics on 2012 Cadillac srx . How do I join suit
My is leaking as well it has fried my electrical I can’t even manually open my trunk
i am having the same problem with my 2015 SRX . this sunroof leak problem caused the trunk liftgate module to burn out. now i have to replace that and the sunroof won’t open either so that is another repair that is needed. i am upset the GM is not trying to do anything about this issues that they are creating. i will not EVER buy another GM car or recommend anyone else to buy one.
i am having the same problem with my 2015 SRX . this sunroof leak problem caused the trunk liftgate module to burn out. now i have to replace that and the sunroof won’t open either so that is another repair that is needed. i am upset the GM is not trying to do anything about this issues that they are creating. i will not EVER buy another GM car or recommend anyone else to buy one.
I am having the same problems with my 2014 SRX, leaking sunroof, the driver and passenger side floor is wet and the trunk liftgate module needs to be replaced.
I have a 2012 SRX with the leaking sunroof issue. I realize this is 2022 but was there ever a resolution to the Class Action Lawsuit by Ms. Gaines? Thank you Stay SAFE
I have a 2011 srx cadillac that the sun roof drain started to leak inside the cabin so how do I join this law suit
Wanted to add that I am thankful I found this website and all of the other posts. But doing research for the past 3 + hours, I found no concrete information on class action in California or any official response from Cadillac. Does anyone have the information? Has the class action law suit moved through the courts? This is just unacceptable. Never ever will I buy another GM or Cadillac or any of their other products. PLEASE POST ANY INFORMATION ABOUT HOW TO JOIN THE CLASS LAW SUIT, HOW TO GET MONEY BACK FROM CADILLAC OR HOW TO RESOLVE THIS! PLEASE!
I would also like to join this action for the issues mentioned in this forum.Please reply with any details..Thanks in advance.
I would like to join this class action as well. Been fighting this problem since 2019……2010 SRX. No assistance from Cadillac Customer Service at all.