Anne Bucher  |  May 16, 2017

Category: Consumer News

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cadillac class action lawsuitA class action lawsuit has been filed against Cadillac Automobile Company, a division of General Motors LLC, alleging certain 2010-2013 model year Cadillac SRX vehicles were designed and manufactured with a defective sunroof design that causes outside water to leak into the passenger compartment.

Plaintiff Kelley Gaines alleges the affected vehicles have defective sunroof seals and/or sunroof drains that allow water from outside the vehicle to enter the passenger compartment, causing property damage such as wet carpet, mold, and damage to interior components.

She seeks to represent herself and a Class of all current and former owners or lessees of 2010-2013 model year Cadillac SRX vehicles in California who paid for repair and/or replacement of their vehicles because of the leaky sunroof defect.

According to the Cadillac leaky sunroof class action lawsuit, Cadillac has denied warranty coverage for issues associated with the sunroof defect, including the costs associated with cleaning the vehicles and repairing and/or replacing component parts, including wiring and electronic modules.

The Cadillac class action lawsuit notes that Cadillac issued a bulletin to technicians about the water leak, which indicated the most common potential causes as a void in the seal or a problem with the sunroof drain hoses. The alleged issue with the sunroof drain hoses is that they are too short and therefore subject to a higher level of tension that may cause them to disconnect and allow outside water to leak into the passenger compartment.

“Based on its own Service Bulletins and Customer Satisfaction programs, Defendant had actual knowledge and notice, or in the exercise of reasonable care should have known, during the warranty period covering the Class Vehicles of the existence and nature of and correction for the Leaking Sunroof defect,” the Cadillac class action lawsuit alleges.

Even though Cadillac knew or should have known about the leaky sunroof defect, Class Members had to pay to repair the damage caused by the leaking sunroofs. Gaines asserts Cadillac has failed to provide Class Members with a permanent remedy for the sunroof defect and has excluded them from the Customer Satisfaction program and warranty repairs.

According to the Cadillac class action lawsuit, Class Members have incurred and will continue to incur out-of-pocket costs and expenses to repair, replace and/or clean parts of the vehicle that have been affected by the leaking sunroof defect.

More than 222,000 Cadillac SRX vehicles are reportedly affected by the alleged leaky sunroof defect.

Gaines says her Cadillac SRX vehicle experienced the leaking sunroof defect in February 2017, when she noticed the floorboard carpet was soaking wet. She took the vehicle to be repaired, and it was allegedly determined the right front sunroof drain hose was loose. Both sunroof drain tubes were replaced, according to the Cadillac class action lawsuit.

The cost of repairing the sunroof defect and cleaning the vehicle’s carpets cost Gaines more than $1,000, the Cadillac class action lawsuit says. She filed a claim with her automobile insurance company, which paid a portion of the costs, but Gaines says she was still required to pay her insurance deductible of $250.

The Cadillac class action lawsuit asserts claims for breach of express warranty, violation of California’s Consumer Legal Remedies Act, California’s Unfair Competition Law, unjust enrichment and declaratory relief.

Gaines is represented by Robert A. Waller of Law Office of Robert A. Waller Jr. and Patricia L. Zlaket of Zlaket Law Offices APC.

The Cadillac Leaky Sunroof Class Action Lawsuit is Kelley Gaines v. Cadillac Automobile Company, et al., Case No. 3:17-cv-00989-LAB-JLB, in the U.S. District Court for the Southern District of California.

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230 thoughts onCadillac Class Action Lawsuit Alleges SRX Sunroof Defect Causes Leaks

  1. Kimberly says:

    How can we start a lawsuit for the cts too?

  2. Karen Laabs says:

    I have spent over $5,000 in costs 2x to fix the leaks front and back. I am so excited for this lawsuit.

  3. Rodney Swanson Sr. says:

    I have the same problem with my 2009 CTS.

    1. Kimberly says:

      Me too I have an 2003 cts my inside are destroyed! We need to start one for the cts too!

  4. cheryl says:

    is this just for Cadillac?? my Chrysler 300c is doing the same??.

  5. Valerie Ayro says:

    I have the same problem I have a 2005 Cadillac SRX sunroof leaking and windows how can I join

  6. Ryan Chevalier says:

    I have a 2012 cadillac CTS and have the same problem. Is this something I could be a part of as well?

  7. Marvette Holland says:

    My name is Marvette I have the same issue. Took automobile into Cadillac dealership Service manager told me that they were going to fix it. Then they talked to the recall people and they said it wasn’t a recall for my vehicle. So know the water from the leaky sunroof leaked on the control module and now my liftgate doesn’t open. Have left several messages for service department to call me back. No call backs. How can I join this lawsuit.

    1. Marvette Holland says:

      Here it is bad thunderstorm here in florida which brought heavy rain. So guess what back floor on driver side wet, due to leaking. 2011 Cadillac SRX but they keep telling me that’s its no recall on my vehicle.

  8. Rosa Salem says:

    My name is Rosa Salem and my Cadillac SRX is a 2007 and I have the same issues with my Cadillac SRX – how can I be part of the lawsuit?

  9. VANESSA JOHANSEN says:

    We had the same problem. We have allergies and asthma. The mold causes us headaches and migraines. One accident occurred due to the allergic reaction to the mold that Cadillac neglected to take care ofwhen we brought it in to have the problem fixed.

  10. Kirk Murphy says:

    My name is Kirk Murphy, I also have a Cadillac SRX and have experienced leaking sunroof as well as leaking windows. How can I join this law suit

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