Anne Bucher  |  May 16, 2017

Category: Consumer News

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cadillac class action lawsuitA class action lawsuit has been filed against Cadillac Automobile Company, a division of General Motors LLC, alleging certain 2010-2013 model year Cadillac SRX vehicles were designed and manufactured with a defective sunroof design that causes outside water to leak into the passenger compartment.

Plaintiff Kelley Gaines alleges the affected vehicles have defective sunroof seals and/or sunroof drains that allow water from outside the vehicle to enter the passenger compartment, causing property damage such as wet carpet, mold, and damage to interior components.

She seeks to represent herself and a Class of all current and former owners or lessees of 2010-2013 model year Cadillac SRX vehicles in California who paid for repair and/or replacement of their vehicles because of the leaky sunroof defect.

According to the Cadillac leaky sunroof class action lawsuit, Cadillac has denied warranty coverage for issues associated with the sunroof defect, including the costs associated with cleaning the vehicles and repairing and/or replacing component parts, including wiring and electronic modules.

The Cadillac class action lawsuit notes that Cadillac issued a bulletin to technicians about the water leak, which indicated the most common potential causes as a void in the seal or a problem with the sunroof drain hoses. The alleged issue with the sunroof drain hoses is that they are too short and therefore subject to a higher level of tension that may cause them to disconnect and allow outside water to leak into the passenger compartment.

“Based on its own Service Bulletins and Customer Satisfaction programs, Defendant had actual knowledge and notice, or in the exercise of reasonable care should have known, during the warranty period covering the Class Vehicles of the existence and nature of and correction for the Leaking Sunroof defect,” the Cadillac class action lawsuit alleges.

Even though Cadillac knew or should have known about the leaky sunroof defect, Class Members had to pay to repair the damage caused by the leaking sunroofs. Gaines asserts Cadillac has failed to provide Class Members with a permanent remedy for the sunroof defect and has excluded them from the Customer Satisfaction program and warranty repairs.

According to the Cadillac class action lawsuit, Class Members have incurred and will continue to incur out-of-pocket costs and expenses to repair, replace and/or clean parts of the vehicle that have been affected by the leaking sunroof defect.

More than 222,000 Cadillac SRX vehicles are reportedly affected by the alleged leaky sunroof defect.

Gaines says her Cadillac SRX vehicle experienced the leaking sunroof defect in February 2017, when she noticed the floorboard carpet was soaking wet. She took the vehicle to be repaired, and it was allegedly determined the right front sunroof drain hose was loose. Both sunroof drain tubes were replaced, according to the Cadillac class action lawsuit.

The cost of repairing the sunroof defect and cleaning the vehicle’s carpets cost Gaines more than $1,000, the Cadillac class action lawsuit says. She filed a claim with her automobile insurance company, which paid a portion of the costs, but Gaines says she was still required to pay her insurance deductible of $250.

The Cadillac class action lawsuit asserts claims for breach of express warranty, violation of California’s Consumer Legal Remedies Act, California’s Unfair Competition Law, unjust enrichment and declaratory relief.

Gaines is represented by Robert A. Waller of Law Office of Robert A. Waller Jr. and Patricia L. Zlaket of Zlaket Law Offices APC.

The Cadillac Leaky Sunroof Class Action Lawsuit is Kelley Gaines v. Cadillac Automobile Company, et al., Case No. 3:17-cv-00989-LAB-JLB, in the U.S. District Court for the Southern District of California.

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230 thoughts onCadillac Class Action Lawsuit Alleges SRX Sunroof Defect Causes Leaks

  1. Sandra P says:

    We have a mess of a 2010 Cadillac SRX. We have a junk pile. Don’t know what to do. The sunroof has leaked causing all kinds of electrical problem not to mention the mold all over in this car. Cadillac what are you going to do? We purchase what we think as “top quality cars” to have them parked unable to use. The most expensive “yard art” I have in our carport. This is sad. My father was a long time employee of General Motors Corp for many years always having us buy American made cars. What can we do? Loosing money everyday this SUV sits and rots away. Would be afraid to put my family in this car so to the amount of mold. PLEASE HELP US! We helped your company for buying these cars. Now it’s your turn to make this right!

  2. Jack mac kenzie says:

    My sunroof leaks causing the carpets to stay wet. I am afraid of mold forming affecting my health. I have now noticed that the radio is not acting properly perhaps other electrical equipment is now being affected.

    1. Valorie Ferrara says:

      I thought my 2010 Cadillac SRX was possessed. The dashboard lights would go on. & off, then the windows, tailgate & sunroof would open/close by themselves. I’ve also had the module replaced. Now whenever it rains, I have a pond in my driver’s side floor. What can we do?

  3. Khalid A JALUDI says:

    I have a 2015 Cadillac SRX4 and I already replaced the tailgate module once. The second module is out again because of the water from the clogged sunroof drainpipes.

  4. Richard Dias says:

    I bougha 2023 cadillac c t 5 Few months water in the passenger side brought it back clean the lines. Told it was fixed. Now September it is flooded again.
    car flooded again going back to dealer. There has to be a fix. bruary by May i have had

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