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A class action lawsuit has been filed against Cadillac Automobile Company, a division of General Motors LLC, alleging certain 2010-2013 model year Cadillac SRX vehicles were designed and manufactured with a defective sunroof design that causes outside water to leak into the passenger compartment.
Plaintiff Kelley Gaines alleges the affected vehicles have defective sunroof seals and/or sunroof drains that allow water from outside the vehicle to enter the passenger compartment, causing property damage such as wet carpet, mold, and damage to interior components.
She seeks to represent herself and a Class of all current and former owners or lessees of 2010-2013 model year Cadillac SRX vehicles in California who paid for repair and/or replacement of their vehicles because of the leaky sunroof defect.
According to the Cadillac leaky sunroof class action lawsuit, Cadillac has denied warranty coverage for issues associated with the sunroof defect, including the costs associated with cleaning the vehicles and repairing and/or replacing component parts, including wiring and electronic modules.
The Cadillac class action lawsuit notes that Cadillac issued a bulletin to technicians about the water leak, which indicated the most common potential causes as a void in the seal or a problem with the sunroof drain hoses. The alleged issue with the sunroof drain hoses is that they are too short and therefore subject to a higher level of tension that may cause them to disconnect and allow outside water to leak into the passenger compartment.
“Based on its own Service Bulletins and Customer Satisfaction programs, Defendant had actual knowledge and notice, or in the exercise of reasonable care should have known, during the warranty period covering the Class Vehicles of the existence and nature of and correction for the Leaking Sunroof defect,” the Cadillac class action lawsuit alleges.
Even though Cadillac knew or should have known about the leaky sunroof defect, Class Members had to pay to repair the damage caused by the leaking sunroofs. Gaines asserts Cadillac has failed to provide Class Members with a permanent remedy for the sunroof defect and has excluded them from the Customer Satisfaction program and warranty repairs.
According to the Cadillac class action lawsuit, Class Members have incurred and will continue to incur out-of-pocket costs and expenses to repair, replace and/or clean parts of the vehicle that have been affected by the leaking sunroof defect.
More than 222,000 Cadillac SRX vehicles are reportedly affected by the alleged leaky sunroof defect.
Gaines says her Cadillac SRX vehicle experienced the leaking sunroof defect in February 2017, when she noticed the floorboard carpet was soaking wet. She took the vehicle to be repaired, and it was allegedly determined the right front sunroof drain hose was loose. Both sunroof drain tubes were replaced, according to the Cadillac class action lawsuit.
The cost of repairing the sunroof defect and cleaning the vehicle’s carpets cost Gaines more than $1,000, the Cadillac class action lawsuit says. She filed a claim with her automobile insurance company, which paid a portion of the costs, but Gaines says she was still required to pay her insurance deductible of $250.
The Cadillac class action lawsuit asserts claims for breach of express warranty, violation of California’s Consumer Legal Remedies Act, California’s Unfair Competition Law, unjust enrichment and declaratory relief.
Gaines is represented by Robert A. Waller of Law Office of Robert A. Waller Jr. and Patricia L. Zlaket of Zlaket Law Offices APC.
The Cadillac Leaky Sunroof Class Action Lawsuit is Kelley Gaines v. Cadillac Automobile Company, et al., Case No. 3:17-cv-00989-LAB-JLB, in the U.S. District Court for the Southern District of California.
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230 thoughts onCadillac Class Action Lawsuit Alleges SRX Sunroof Defect Causes Leaks
Just had this problem. Ifix it my self. It cost me three dollars. RIGHT SIDE OF CARPET GETTING WET TOOK THE COWL SECTION OFF AND EXTENED THE DRIAN TUBE THROUGHT THE FIRE WALL.
Hi. Can you please give me more details of how you did this yourself? I would Greatly appreciate it.
Hi what year caddie? How hard was this to do? What if anything should I purchase? Thanks
Can someone please tell me what is being done about this? I called GM customer service and waiting for a call back. This is absolutely ridiculous. I should not have to go through my insurance for something they knew about!!
I just paid almost $1900 to replace a tailgate module due to a sunroof leak. But they didn’t fix the sunroof leak to prevent it from happening again. They said they don’t fix those! This is a dealership! How don’t you fix what’s causing the problem? I’m beyond mad!
I am beyond upset about this! I just paid off the $12,000.00 lease for this to happen to me again!! When it happened 3 months ago I was told the plugs needed to be cleaned so I paid for all of that. Now that it happened again and the truck not working again, I did not research only to see this is an on going problem that you would think the dealer would know and tell me. Now I’m dealing with this again! And how about the headlight issue that’s causing water which then burns out the headlights? Absolutely disgusting!
I’d like to be a part of this lawsuit!
i have a 2016 Cadillac SRX that is currently undriveable due to destroyed electronics system BECAUSE Drain tubes leaked into the bottom of my car….It is going to cost me thousands to repair and they tell me this is my fault for not maintaining the drain tubes? Gee didnt even know this was a thing until it FLOODED and DESTROYED MY CAR> CATCH ME OUTSIDE the delaership with a sign warning new purchasers what a crappy deal Cadillac is giving their customers.
Had exact same issue in 2020 with my 2015 SRX with entire rear electrical panel having to be replaced! $4000!
My insurance company said I was negligent and did pay a penny.
Can’t understand the lack of coverage for these repairs. My SRX roof screen doesn’t close and I have had to pay for a disconnected windshield hose to the rear window twice.. This has nothing to do with any abuse of the vehicle. These are design issues by a supposed quality company.
I’m fixing mine or trying too this is bullshit needs to be a recall
Same problems any resolution to the lawsuit yet?
Having same problem. Water leaking in even after car wash. Any resolution?
I have the same leaking issue with my SRX. I would love to be a part of this law suit.
Have the same issues with my 2010 SRX. Puddles of water on floor from sunroof.
How did you fix it. And is it fixable. And has anyone joined in law suit
I have same problem with my 2011 model. It has totally messed up the power
Same problem second time dealer replaced tube this time $800.00
I’ve had the same issue with my 2004. Along with the service stability system they will not address.
Please include me in this recall. Currently dealing with both tailgate AND passenger side floor board. Thank you.
Did u get it fixed?
I have a 2015 SRX with SAME THING
I am having the same problem with my 2011 SRX. Just last year 4/2020 it cost me almost $3,000.00 to get the repairs done. Now here it is today 2/16/2021 after the bad rain storm I have to take my car back in due to all the water in the same spot
It seems we are all having the same issue and Cadillac is not even acknowledging the problem. I just spent $2k to get my lift gate and all electronics fixed and I still have to have the sun roof fixed to stop the leak. Are there other options other than the dealer to address this issue with?