Anne Bucher  |  May 16, 2017

Category: Consumer News

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cadillac class action lawsuitA class action lawsuit has been filed against Cadillac Automobile Company, a division of General Motors LLC, alleging certain 2010-2013 model year Cadillac SRX vehicles were designed and manufactured with a defective sunroof design that causes outside water to leak into the passenger compartment.

Plaintiff Kelley Gaines alleges the affected vehicles have defective sunroof seals and/or sunroof drains that allow water from outside the vehicle to enter the passenger compartment, causing property damage such as wet carpet, mold, and damage to interior components.

She seeks to represent herself and a Class of all current and former owners or lessees of 2010-2013 model year Cadillac SRX vehicles in California who paid for repair and/or replacement of their vehicles because of the leaky sunroof defect.

According to the Cadillac leaky sunroof class action lawsuit, Cadillac has denied warranty coverage for issues associated with the sunroof defect, including the costs associated with cleaning the vehicles and repairing and/or replacing component parts, including wiring and electronic modules.

The Cadillac class action lawsuit notes that Cadillac issued a bulletin to technicians about the water leak, which indicated the most common potential causes as a void in the seal or a problem with the sunroof drain hoses. The alleged issue with the sunroof drain hoses is that they are too short and therefore subject to a higher level of tension that may cause them to disconnect and allow outside water to leak into the passenger compartment.

“Based on its own Service Bulletins and Customer Satisfaction programs, Defendant had actual knowledge and notice, or in the exercise of reasonable care should have known, during the warranty period covering the Class Vehicles of the existence and nature of and correction for the Leaking Sunroof defect,” the Cadillac class action lawsuit alleges.

Even though Cadillac knew or should have known about the leaky sunroof defect, Class Members had to pay to repair the damage caused by the leaking sunroofs. Gaines asserts Cadillac has failed to provide Class Members with a permanent remedy for the sunroof defect and has excluded them from the Customer Satisfaction program and warranty repairs.

According to the Cadillac class action lawsuit, Class Members have incurred and will continue to incur out-of-pocket costs and expenses to repair, replace and/or clean parts of the vehicle that have been affected by the leaking sunroof defect.

More than 222,000 Cadillac SRX vehicles are reportedly affected by the alleged leaky sunroof defect.

Gaines says her Cadillac SRX vehicle experienced the leaking sunroof defect in February 2017, when she noticed the floorboard carpet was soaking wet. She took the vehicle to be repaired, and it was allegedly determined the right front sunroof drain hose was loose. Both sunroof drain tubes were replaced, according to the Cadillac class action lawsuit.

The cost of repairing the sunroof defect and cleaning the vehicle’s carpets cost Gaines more than $1,000, the Cadillac class action lawsuit says. She filed a claim with her automobile insurance company, which paid a portion of the costs, but Gaines says she was still required to pay her insurance deductible of $250.

The Cadillac class action lawsuit asserts claims for breach of express warranty, violation of California’s Consumer Legal Remedies Act, California’s Unfair Competition Law, unjust enrichment and declaratory relief.

Gaines is represented by Robert A. Waller of Law Office of Robert A. Waller Jr. and Patricia L. Zlaket of Zlaket Law Offices APC.

The Cadillac Leaky Sunroof Class Action Lawsuit is Kelley Gaines v. Cadillac Automobile Company, et al., Case No. 3:17-cv-00989-LAB-JLB, in the U.S. District Court for the Southern District of California.

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230 thoughts onCadillac Class Action Lawsuit Alleges SRX Sunroof Defect Causes Leaks

  1. LISSETTE says:

    Hi we just left our at the dealer we have an SRX 2014. with the raining season in Florida water has gotten in. So I don’t think they fixed it in 2013.
    hopefully it will not cost an arm and a leg.

  2. Megan says:

    Just inherited my moms srx. Entire floor is ruined from this issue (which she had brought to her dealer in 2018 for this issue. All my electronics shorted, tailgate will not open/ close. This happened in a rain storm Sunday night. Who has ever had to have the sunroof drains cleaned?! I e never hear if such a thing. Shame on Cadillac

  3. lynward welch says:

    we have a srx 2010 sunroof leaks water in car need help,

  4. Steve says:

    My 2011 sunroof leaked and shorted out my radio system in 2017. I paid over $2500 to repair. Can I get reimbursed my repair cost??

  5. Delas McCarroll says:

    Hello,
    Is this class action lawsuit still open to join?

    1. Tracie king says:

      Is this class action lawsuit still open? My 2013 Cadi SRX is ruined.

  6. Kathy Perry says:

    Cadillac dealer just blamed me for failure to maintain the sunroof drain lines in my 2016 srx. During Hurricane Nicole the drain lines poured 6 inches of water into spare tire area flooding lift gate module and poured into the front passenger area also …mold everywhere inside the vehicle because the dealer left the car sit in their shop for a month before diagnosing the the sunroof drain line flood. Cost me $500 insurance deductible plus they charged ME $300 to clean dirt from my lines. They charged my insurance company $6,700 to replace all molded carpet, sun roof shade, lift gate module all connectors, reprogramming, etc. Cadillac should RECALL all srx sun roof drain lines. The government should damand it.

  7. Tim says:

    I have a 2012 SRX and I replaced the weather stripping on the sunroof – $$$$ – still leaking in the rear corner on the passenger side. Dripped down into the hatch, now my power lift gate doesn’t work. Cadillac should be ashamed!

  8. Theresa Malakaua says:

    Is there still a class action lawsuit Against Cadillac for the leaking of the sunroof hose and Defective headlights.

    1. Tim says:

      There is a lawsuit regarding the headlights…contact GM directly and they should make the repairs. I replaced the lights years ago and I provided a receipt for labor and parts…..they did not honor them, said the documents looked tampered with.

      1. T Taylor says:

        Wow! I was just looking up how to fix the problem when I came across this. I see I’m not the only one. This is terrible.

      2. Leea D Smith says:

        Is there a link to the lawsuit about the headlights? Could you help me out?

  9. Myrtle Dillon says:

    Condensation on windshield leaks onto dashboard, pooling, wet floors, mildew smells. Disgusting

  10. Helen steels says:

    I have a 2013 SRX and I have notice water leak from my sunroof which seems to be getting worse. I’m about to get it checked out

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