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A class action lawsuit has been filed against Tristar Products by consumers who claim that their Copper Chef cookware is defective.
Plaintiffs Marshall Slutsky and Glenn Graeves allege that Tristar Products market their Copper Chef cookware as having non-stick technology and their pans will never peel, scratch, or chip.
In addition, the plaintiffs say that because of these claims, Tristar states that their pans will last a lifetime.
The Tristar Products class action alleges that contrary to these claims, the products do not work as advertised.
A few days after Slutsky purchased two Copper Chef Pans at Walmart, he says he noticed that his pans began to deteriorate.
He claims that food began to stick to the pans after two days of use and the cookware surfaces began to change color, all the while claiming that he used the products in accordance with the instructions. Slutsky says he contacted the company and asked for a refund.
“Defendant claimed that Plaintiff Slutsky’s Copper Chef Pans were not defective; rather, Plaintiff Slutsky had failed to properly ‘season’ his pans, despite the fact Defendant’s instructions do not require ‘seasoning,’ and declined to refund Plaintiff Slutsky’s purchase price,” the Copper Chef class action lawsuit states.
Plaintiff Graeves found himself in a similar situation after purchasing three sets of Copper Chef pans from Amazon. After the pans began to deteriorate, he contacted Tristar Products by telephone and demanded warranty coverage for his products. The defendant reportedly claimed that the pans were not defective and stated that Graeves misused them.
“Simply put, Copper Chef Pans are unsuited for their intended purpose and do not live up to Defendant’s baseless marketing claims,” the Copper Chef class action lawsuit claims.
The Tristar class action lawsuit states that the company claims that its Copper Chef pans use “Cerami-Tech Non-Stick Technology” that means nothing will stick to the pan and which “provides instant food release and eliminates the need for added fats and oils.”
The plaintiffs state that contrary to the claims made on their website, the pans do not follow its various warranties, including that they last a lifetime, as they inevitably lose their non-stick functionality.
“Defendant knew, or should have known, that Copper Chef Pans are defective, unfit for their ordinary and intended purpose, and incapable of performing as warranted,” the plaintiffs allege.
In addition, the Tristar Products class action lawsuit states that the company concealed the fact that their products were defective and does not provide a refund from consumers when requested. The company claims that they do not provide a refund because their customers are not using the products according to the instructions.
The Copper Chef class action also states that Tristar Products continues to sell their non-stick pans throughout the United States at Walmart and online at Amazon while misrepresenting the performance of their products. This, the plaintiffs allege, is causing millions of dollars in damages.
The plaintiffs bring claims in violations of various states’ consumer fraud laws, breach of express and implied warranties, and violations of the Magnuson-Moss Warranty Act.
Potential Class Members include: “All persons and entities in the United States who purchased Copper Chef Pans.”
Did you purchase Copper Chef cookware only to find that the product does not live up to the warranties as claimed by Tristar Products? Leave a message in the comment section below.
The plaintiffs are represented by Daniel O. Herrera and Christopher P.T. Tourek of Cafferty Clobes Meriwether & Sprengel LLP.
The Tristar Products Copper Chef Class Action Lawsuit is Slutsky, et al. v. Tristar Products Inc., Case No. 1:19-cv-06043, in the U.S. District Court for the Northern District of Illinois.
UPDATE: The Copper Chef Products Class Action Lawsuit was dismissed on December 30, 2019. Top Class Actions will let our viewers know if any new class actions are filed.
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1,407 thoughts onCopper Chef Class Action Says Nonstick Pans Are Defective
I purchased a large set of Copper Chef pans. Food sticks to all pans. Food cooks quite unevenly. They are a very low quality ripoff pushed by TriStar for a quick profit. I am disgusted.
i own the 10″ and 12′ skillet, worst junk ive ever purchased. what a ripoff!
Copper Chef Pan. This is not a non stick pan after just one use everything you cook sticks to it.
I bought a non stick pan from Winn Dixie Grocery and it works just fine!
I bought the whole set and they all stick after a few months.
My Copper chef pans all stick.
This is the worst frying pan ever, the copper is wearing off and pan is a joke ,I was ripped off by FALSE ADVERTISEMENTS, I really want to be reimbursed they can have this pan Back
Bought the entire set from qvc, everything sticks, cooks unevenly and one doesn’t work on the induction at all for some unknown reason?
Food sticks to the pan every time I use it. Doesn’t matter if I try to prevent it. These items are terrible for cooking. Very dissatisfied.
I have a lot of copper chef’s. And I have scratches and chips on every one of them. I have one that also badly stained from cooking that it won’t come off. I don’t even use them anymore I try to return them was told I cannot. These are the worst Pans I ever spent money on. Everything burns in them
I have several pieces if this garbage also! I have the deep frying pan with basket, several different sizes pans and a electric grill all sticks!When calling them I was told to take pictures which I did. Then they said I have to return them at my expense!
When you return pots they dccide if they should be replaced at a discount price. Tell you you didn.t season correctly, no where does instructions tell you how to do this. What a rotten product by a “famous” chef.