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Honda Infotainment Systems Class Action Settlement Overview:
- Who: Final approval has been given for a $33 million settlement between American Honda Motor Co. and a class of drivers.
- Why: The settlement resolves claims Honda sold certain Honda Odyssey and Pilot vehicles containing malfunctioning infotainment systems.
- Where: The class action lawsuit was settled in California federal court.
A judge has granted final approval for a $33 million settlement agreement between American Honda Motor Co. and drivers to resolve claims the company sold vehicles with malfunctioning infotainment systems.
The final approval ended almost three years of litigation between Honda and a class of drivers led by plaintiffs Lesley and Tom Conti, Law360 reports.
The judge ruled there was no evidence of collusion or conflict of interest and that the deal was “fair, reasonable and adequate.”
Four objectors to the settlement were shot down by the judge, however, including two who no longer owned the affected vehicles, one who claimed Honda’s repair policy was defective and one who brought up unrelated malfunctions.
In addition to the funds, the settlement includes warranty extensions from three to five years and from 36,000 miles to 60,000.
Agreement Includes Technician Training, Engineering Expert To Oversee Software Updates
The agreement also includes training for Honda’s authorized technicians and stipulates that an engineering expert will oversee the ongoing software updates Honda is implementing to try and resolve the issue.
The Contis brought the lawsuit against Honda in 2019, claiming that infotainment systems built into model year 2018-19 Honda Odysseys and 2019 Honda Pilots would malfunction.
The malfunction included cracking or knocking noises, incorrectly working backup cameras and GPS and radio systems that became disabled, according to the class action lawsuit.
The lawsuit was trimmed slightly last year to include Magnuson-Moss Warranty Act claims and allegations that Honda misrepresented the infotainment systems.
The settlement was originally announced in May of last year, with preliminary approval granted in June, Law360 reports. The Contis’ push for final approval came in December of last year.
Do you own a Honda Odyssey or Pilot vehicle containing a malfunctioning infotainment system? Let us know in the comments!
The plaintiffs are represented by Steve W. Berman, Sean R. Matt and Christopher R. Pitoun of Hagens Berman Sobol Shapiro LLP and Jeffrey S. Goldenberg and Todd Naylor of Goldenberg Schneider LPA.
The Honda Infotainment Systems Class Action Lawsuit is Conti, et al. v. American Honda Motor Co., Inc., Case No. 2:19-cv-02160, in the U.S. District Court for the Central District of California.
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52 thoughts onFinal Approval Given For $33M Settlement To Resolve Claims Honda Sold Vehicles With Malfunctioning Infotainment Systems
Please add me. 2018 Honda Pilot.
Nothing but issues since the second week I had my 2021 Pilot elite, purchased August 2020. There has been no actual fix, despite my car spending months at the dealer. They ALLEGEDLY flew an expert out in Feb 2021 to figure it out, but he was “unable to replicate the issue”. My HondaLink app told me he never even drove the car in the three weeks it was at the dealer. And he would have been able to replicate it just fine if he had just drove the vehicle enough to hit a bump. Nothing but fireworks, blank screen, multiple system warnings, MPG consistently at a MAX of 17mpg, Drivers Assist/ Honda sensing issues, and defective electronics in my elite since I’ve had it. Unfortunately since it’s a lease I can’t trade it in. I’m at a loss.
2016 pilot touring that mine turns off on its own once in a while.
Please add me , owns 2019 pilot canada
I have 2019 Pilot EX-L and have the same issue. Please add me.
Oh yeah….2019 Honda Pilot Touring. Infotainment replaced twice because it was defective before Honda figured it out.
Own a 2019 Honda Pilot EX-L with the same issues.
Mines been worked on multiple times even by engineer and I was told if continues its station related and iPhone to Bluetooth issues a bunch of bs my 18 had none of those issues I have 2020 pilot add ne in on this.
I have a list of issues, videos, and pictures with my 2019 Tour infotainment. I’ve been to the dealership over 12x without a fix….
I have a 2018 Honda Pilot. Static sounds when using USB smartphone connection and Apple CarPlay. Will sometimes just go blank usually when using directions. Very frustrating. Good to hear something is being done.