Hertz stolen vehicles class action overview:
- Who: Hertz is facing a class action lawsuit from Plaintiff Coriana Benson.
- Why: Hertz is accused of falsely reporting hundreds of customers as stealing vehicles, leading to arrests, felony charges and jail time for some customers.
- Where: The Hertz class action was filed in federal court in Florida.
Hertz Corporation is facing a class action lawsuit claiming that it falsely accused hundreds of customers of stealing vehicles, leading to arrests, felony charges and jail time for some of those customers.
“Specifically, lapses in Hertz’s rental records led to errors which included not properly reflecting rental extensions in the computer systems, not rescinding police reports for cars that had been reported as stolen and then re-renting those vehicles, and negligently associating stolen cars with the wrong customer(s),” the Hertz stolen vehicles class action says.
Plaintiff Coriana Benson and the class are attempting to recover damages for those who were wrongly accused of theft.
Hertz failed to keep proper records of rental extensions, didn’t investigate thefts before reporting them, reported cars stolen that they did not know were stolen, reported cars stolen that the company had in its possession and more, the Hertz stolen vehicles lawsuit says.
Hertz rented cars that it had already reported as stolen to new customers, lawsuit claims
Hertz also is accused of renting cars out that it had already reported stolen, not checking its car inventory with cars it had reported as stolen or using safeguards to prevent false reports of theft, the lawsuit claims.
Hertz is also accused of using outdated computer systems that lead to reports of theft..
Benson says that she was accused of theft during a routine traffic stop, like happened to many other Hertz customers.
Hertz Global Holdings agreed in December to pay $168 million to resolve more than 350 claims that the car-rental agency falsely reported missing vehicles as stolen, leading to customers being detained by law enforcement.
Have you had issues with a Hertz car rental? Let us know in the comments.
The plaintiff is represented by Jeff Ostrow, Jonathan Streisfeld and Kristen Lake Cardoso of Kopelowitz Ostrow P.A. along with Paul J. Doolittle and Blake G. Abbott of Poulin Willey Anathopoulo LLC.
The Hertz stolen vehicles class action lawsuit is Benson v. The Hertz Corp., et al., Case No. 2:23-cv-00992, in the U.S. District Court for the Middle District of Florida, Fort Myers Division.
Don’t Miss Out!
Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join!
Read About More Class Action Lawsuits & Class Action Settlements:
35 thoughts onHertz class action alleges company accuses customers of stealing vehicles
Similar issue with Hertz.
Hertzs rental car has deceptive billing practices. I was placed on their Do Not Rent List 3wks in a row. They claimed I owed 140.52 from 12/5/23. I rented the car 8/14/23 and was forced to return the car 4/10/24. They didn’t tell me I owed anything, for four months. Then when I did find out I was already sent to collections by they DNR department on 3/15/24. Nobody even knew of this bill, I’ve been extending the rental with no problem until 3 wks ago. First they said there was another car on this account. Thats a lie, then it was I owed 140.52. I was a Uber 💎 driver, this billing popped up out of nowhere I was told to pay or they will tow the car and that I have been sent to collections. Hertzs DNR dept sent the bill to collections without even informing me of the bill until a month after it was in collections. I have no rental car and can’t get a rental till this 4 month old bill is paid a charge I had my bank investigate and it was said to be a error. But Hertzs customer service reps are attempting to make me pay. I have no car, no job without a car, and can’t rent a car. I have no money, my rent will be due, I can’t pay current bills. Nobody rents a car and extend without a balance being paid. But apparently Hertzs is trying to convince me that after 4 month, now I owe 140.52 and have still been in the rental. The location I got the car from in Clinton township MI was responsible. But Hertzs waited till 4 months after when nobody remembered the situation to say I owed a bill, this is not only billing error. They placed a charge I didn’t owe on a previous invoice and withdrew that and the 140.52 out my account without authorization. The 140.52 was charged to my closed debit card and not authorized. They have been changing things on there billing computer. They have been gaslighting me, telling me wrong dates, invoice with wrong address, changed email. There’s something going on at Hertzs. A bill pops u out nowhere like those charges pop up in my bank account.
I was charged with a felony and basically lost my hospital job because of hertz!
This exact thing happened to me I must join. I was jailed for over a week.
This exact thing happened to me I must join. I was jailed for over a week.
This happened to me and I detained for 3 hours in a holding cell at the border check site after 5 border patrol guards drew their weapons on me. Who do I contact for information?
Happened to me how do I join?
I was also arrested twice in two different county’s for a Hurtz rental car i need a attorney